Stateline Olympic Express Hotels

"After reading lots of negative reviews, I was worried my room not meeting our expectations. I booked a two bedroom villa. I was pleasantly surprised upon check in that we got our suite in the Ridge Pointe building. The two bedroom villa is a one bedroom suite with full kitchen and a studio combined. The rooms are renovated with a fireplace and washer/dryer in unit. Bathroom toiletries are decent quality Dove products. The balcony overlook the mountain and ski runs. The views are fantastic. Location is wonderful too. It's 2 minute drive to Stagecoach lift or a 10 minute downhill walk. We didn't need to use the shuttle service. We used the sauna and pool table in the building and enjoyed them too. Service was great when we requested additional blankets. Overall we had a perfect stay because of the building that we were luckily assigned to. So I am giving five stars. I just wish this property advertised with the pictures of what you will really get."

"The room looked clean and neat. It had a wonderful view to the lake and bathroom was nice, clean. "

"Every thing okay but charge extra parking fee which wasn’t posted "

"i love it here ♥️"

"Issues from the moment we checked in. I'll ignore small stuff like vomit in the shared laundry room, overflowing garbage and limited covered parking. I will focus however on more critical things like heating and communication with the facility management. The heating didn't work. The staff and the host were reaponsive to text and sent someone over to check it who couldn't fix the problem. They never followed back and I had to keep nagging them to provide an update. They kept sending someone to take a look and every time they looked at the same thing and went away without saying anything. When pressed, one of them confessed that the building was renovated but they skipped on fixing the heating issue and that it's a known issue in several units and that they have no fix. Then the actual humiliation began. We were traveling with two small children and lack of heating (apart from one fireplace that heated up the living room which we couldn't keep on for safety reasons) was a real problem in Tahoe winter. The host has never been to the unit and couldn't really help. He basically told us and I quote to "shut up and stop complaining" and that it's our responsibility to bring warm clothes to our vacation. The mgmt said we're not cooperative because one time out of the 6-7 times they sent someone over we couldn't let them in because it was after 10pm and kids were sleeping. Then their manager said unit was not supposed to be rented bc of the known issues. We left early. BEWARE"

"We rented the full building. There were a few issues when we arrived, including a flipped circuit breaker, that were resolved quickly. The management was very responsive."

"My family of 4 enjoyed staying here. The view was amazing, from and around the house. House was clean, uensils and dishwasher were as new, and plenty. Close to the south tahoe busy area, but with adequate tranquility you would need during vacation. We didn't ski, so not much to share regarding skiing experience. We also enjoyed BBQ from nearby Fox and Hound. The only thing i would mention is that the kitchen and dining area was a bit small. Overall, the house was well maintained, clean and convenient, location was good. "

"Such a great little place to have Thanksgiving with our little family. Cozy, clean and welcoming. The view alone is breathtaking. Definitely recommend! "

"Wonderful, thank you!"