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关于维多利亚新式套房酒店的点评

2.5 out of 5
维多利亚新式套房酒店
10728 L St, Omaha, NE

点评

6.6
10 分 - 超赞。252 条好评，共有 1005 条点评" "
8 分 - 还可以。246 条好评，共有 1005 条点评" "
6 分 - 一般。181 条好评，共有 1005 条点评" "
4 分 - 很差。137 条好评，共有 1005 条点评" "
2 分 - 糟糕。189 条好评，共有 1005 条点评" "

6.6/10

清洁度

7.2/10

员工和服务

6.4/10

服务设施

6.2/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

shaorong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚
Ken 于 2021年04月26日 的回复
Thank you very much

6/10 一般

真实旅客

2019 年 9 月入住 1 晚
Nicole Hoffart 于 2019年09月23日 的回复
Thank you for taking the time to review your stay with us at the New Victorian Inn of Omaha. We appreciate your business and look forward to hosting you in the future!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 1 晚
Nicole Hoffart 于 2019年09月2日 的回复
Thank you for your feedback! We appreciate your business and hope to host you again soon!

8/10 还可以

Melanie

与家人及幼儿出行, 商务旅客
满意：住宿条件和设施，员工和服务
Location was a little hard to find
2024 年 5 月入住 2 晚
Matt 于 2024年05月23日 的回复
Sorry

2/10 糟糕

Misty

不满意：员工和服务，清洁度
The elevator did not work properly. My bed sheets were dirty, and had a cigarette burn hole in them. I found a pubic hair on the toilet seat. There were also chip crumbs under the desk. No safety latch to make sure nobody comes in. The shower curtain needed to be taken down and either thrown away or washed really good. The bathtub, was still dirty. The shower did not work properly. The towels were stained. And they charged extra if you wanted another towel. I will never stay there again
2024 年 5 月入住 2 晚
Matt 于 2024年05月23日 的回复
sorry

2/10 糟糕

Crystal

与家人出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would not recommend this hotel!! Rooms reek of smoke and I had a "smoke free" room. Pillows inside the pillow cases are yellow and stain, looking 60 years old along with the mattress. Bedding looked as though it was not changed after last guest, they just made the beds up again. Floors and carpets just filthy. Dont stay here if you care at all about cleanliness.
2024 年 5 月入住 1 晚
Matt 于 2024年05月19日 的回复
Sorry

8/10 还可以

Tina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Syaff helpful and reaponsive to needs.
2024 年 5 月入住 2 晚
Matt 于 2024年05月19日 的回复
Sorry

8/10 还可以

Edward and Susan

与家人出行
满意：员工和服务，清洁度
Newly renovated and wonderful breakfast. Missing amenities such as drinking glasses, hand bar soap towels and wash clothes.
2024 年 5 月入住 1 晚
Matt 于 2024年05月15日 的回复
Sorry

6/10 一般

Heather

带宠物出行
不满意：清洁度、员工和服务、服务设施
First of all, I had to go downstairs and get a different pillowcases. The pillowcase that I had looked like it had makeup stains on it. It wasn’t until the morning when I went to take my shower there were no hand towels and no wash rags. The bath towel that was there was thread bare, and look like someone had changed their oil with it. I went downstairs to inquire about it and if you wanted extra towels, pillows or blankets, they were five dollars apiece. No way will I be staying at a new Victorian again. Way too cheap.
2024 年 5 月入住 2 晚
Matt 于 2024年05月13日 的回复
Sorry

2/10 糟糕

Theepika

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The worst place to stay. Noticed more of people who are high in drugs; pretty much unsafe. The price is cheap; please don’t fall for the catch. Also the place is very dirty. Will not recommend it for anyone.
2024 年 5 月入住 1 晚
Matt 于 2024年05月13日 的回复
Sorry

2/10 糟糕

Cindy

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The entire property is run down and dirty. The sheets were filthy. We asked for another room since ours had water damaged ceiling tiles and lamps. Second room had a 6 x 6 hole in the carpet and again dirty sheets. No phones in rooms. Fire alarms were unattached and when we asked about it the staff handed us a battery. No closets, no hangers, no place to put clothes or suitcase.Towels were threadbare. No cleaning service even though we were there for 3 nights. We took our dirty towels to front desk to replace. Staff was unresponsive to any questions regarding the condition of the rooms. We would have left, but the City hotels were full due to the BH annual meeting. I would never recommend this hotel.
2024 年 5 月入住 1 晚
Matt 于 2024年05月13日 的回复
Sorry

2/10 糟糕

Juan Jose

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Shower was dirty with some peoples hair the sheets on the bed had some stains from previous person stay i found part of a wig on the floor i wish i can upload pictures of the room i stay in
2024 年 5 月入住 1 晚
Matt 于 2024年05月13日 的回复
Sorry

4/10 很差

Christina，Greenville

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff was nice but the facility was run down and poor quality for what I paid.
2024 年 5 月入住 3 晚
Matt 于 2024年05月12日 的回复
Sorry

6/10 一般

Richard

满意：员工和服务
不满意：住宿条件和设施，清洁度
The staff was nice. The property needs a lot of repair. Very dirty and shabby.
2024 年 5 月入住 1 晚
Matt 于 2024年05月6日 的回复
Sorry

10/10 超赞

Tito

2024 年 4 月入住 1 晚

10/10 超赞

Tito

商务旅客
满意：服务设施，清洁度
Everything was great
2024 年 4 月入住 1 晚
Matt 于 2024年05月6日 的回复
Thank you so much

4/10 很差

Amanda

2024 年 5 月入住 1 晚

6/10 一般

Denis

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The toilet wouldn’t flush properly. There was a syphon next to it. The sink would empty very, very slowly
2024 年 5 月入住 1 晚
Matt 于 2024年05月4日 的回复
Sorry

2/10 糟糕

Idael

与配偶出行, 商务旅客
不满意：住宿条件和设施
Muy sucia. Mal olor. Peste a cigarro en cuartos para no fumadores. Hace unos meses estuve ahí y bien buena por eso está ves la consideré. Pero no vale la pena.
2024 年 5 月入住 1 晚
Matt 于 2024年05月2日 的回复
Sorry

6/10 一般

Thomas

满意：清洁度
2024 年 4 月入住 3 晚
Matt 于 2024年05月2日 的回复
Sorry

2/10 糟糕

Jose

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ugliest place I have ever went! Towels were yellow and pillows had mold!
2024 年 4 月入住 1 晚
Matt 于 2024年05月2日 的回复
Sorry

10/10 超赞

Michael，McCook

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property has been renovated to make it look and feel like a regular 5 star hotel. The decor is beautiful and the rooms are like new. There are a few minor things that make my rating just shy of perfect. There is no Kleenex in the room necessitating me placing small roll of toilet paper on my bedside stand to flow my runny nose in. There were no hand towels in the bathroom which made us substitute a wash cloth for one. There was only one washcloth in the bathroom. The orange juice machine in the breakfast room dispensed cold water. The breakfast had waffles and biscuits and gravy which was great, but lacked any fruit or yogurt.
2024 年 4 月入住 1 晚
Matt 于 2024年04月15日 的回复
Sorry

6/10 一般

linda

商务旅客
不满意：服务设施，清洁度
Mold in the bathroom, toilet slow to flush, bath tub slow to drain, thin worn sheets, no mirrors no furniture other bed. Shaby…
2024 年 4 月入住 1 晚
Matt 于 2024年04月15日 的回复
Sorry

6/10 一般

Tina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 4 月入住 2 晚
Matt 于 2024年04月12日 的回复
Thank you

2/10 糟糕

Victor

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Run on shoestring budget. Everything is worn out.
2024 年 3 月入住 2 晚
Matt 于 2024年04月12日 的回复
Sorry

4/10 很差

carly

与配偶出行
不满意：住宿条件和设施，清洁度
People hanging outside and in and out
2024 年 4 月入住 1 晚
Matt 于 2024年04月8日 的回复
Sorry

2/10 糟糕

Jacob

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty, outfated, disgusting, and smells like cigarette smoke, with rude staff to top it off.
2024 年 4 月入住 1 晚
Matt 于 2024年04月8日 的回复
Sorry

8/10 还可以

William

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Hard to beat for the money. Stayed here many times. Great value
2024 年 4 月入住 1 晚
Matt 于 2024年04月8日 的回复
Sorry

8/10 还可以

Tina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Met my needs, staff friendly and helpful.
2024 年 3 月入住 3 晚
Matt 于 2024年04月2日 的回复
Thank you

2/10 糟糕

Anthony

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a terrible stay everything was dirty someone found a roach in their room the place felt sketchy wouldn’t recommend anyone staying here
Matt 于 2024年04月1日 的回复
Sorry

8/10 还可以

Tina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Met my needs.
2024 年 3 月入住 1 晚
Matt 于 2024年03月30日 的回复
Sorry

6/10 一般

Marsha

2024 年 3 月入住 1 晚
Matt 于 2024年03月29日 的回复
Sorry

6/10 一般

Peter

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was great for the price but linen needed updating and we found one roach on the wall. So we gave an overall rating a 3. Correct those it would be fine.
2024 年 3 月入住 3 晚
Matt 于 2024年03月25日 的回复
Sorry

4/10 很差

Yanila

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The bathroom was so dirty and the shower wasn’t working properly. Everything else was okay for the price
2024 年 2 月入住 1 晚
Matt 于 2024年03月20日 的回复
Sorry

10/10 超赞

Jami

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very good option
2024 年 3 月入住 1 晚
Matt 于 2024年03月19日 的回复
Thank you so much

2/10 糟糕

Brianna

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were very disappointing. The sheets were dirty, the towels had stains on them, there was chips in the toilet seat, the shower was stained, and there were numerous bugs in the room. The breakfast was minimal. The staff was taking a personal phone call while checking us in and didn’t provide information on wifi or breakfast times during check in. The vending machines were not stocked. The bed frames were metal and made clicking noises when two people sat on them. The hotel isn’t close to anything significant.
2024 年 3 月入住 1 晚
Matt 于 2024年03月16日 的回复
I am so sorry

2/10 糟糕

John

不满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Matt 于 2024年03月17日 的回复
Sorry

4/10 很差

Olga

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
No es un buen hotel está algo destruido y no tienen un buen desayuno.En lo particular no me gustó
2024 年 3 月入住 1 晚
Matt 于 2024年03月11日 的回复
Sorry

10/10 超赞

Robert

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Nice and clean and the breakfast was excellent.
2024 年 3 月入住 4 晚
Matt 于 2024年03月7日 的回复
Thank you so much

2/10 糟糕

stephen

与配偶出行
不满意：住宿条件和设施，清洁度
Bedding and towels were extremely soiled.
2024 年 3 月入住 1 晚
Matt 于 2024年03月4日 的回复
Sorry

2/10 糟糕

Hannah

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Honestly, this place was gross to stay at. The towels had brown spots all over them. When I asked hotel staff for new towels since I already used the ones in there the guy got very very upset with me and gave me a dirty towel. He also got upset when I asked for toilet paper. There was also dead bugs in a lot of places, dust everywhere. It was a very unclean place and even the manager was rude. The property also smelled like cigarettes. Definitely never coming back to this place and do NOT recommend anyone to stay here.
2024 年 3 月入住 1 晚
Matt 于 2024年03月4日 的回复
Sorry

6/10 一般

Frieda

满意：清洁度、员工和服务、住宿条件和设施
I stay here all the time. I love it. Staff are kind. Place is clean. There's a bit of problem with backpackers but they handle it.
2024 年 2 月入住 1 晚
Matt 于 2024年03月1日 的回复
Thank you

8/10 还可以

Dana

2024 年 2 月入住 1 晚
Matt 于 2024年03月20日 的回复
Thank you

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy check in, quiet night, great breakfast! The room was big and clean and SO worth the affordable price.
2024 年 2 月入住 1 晚
Matt 于 2024年03月1日 的回复
Thank you so much

8/10 还可以

Pamela

与家人出行
满意：住宿条件和设施，清洁度
Can’t beat it for the price. Clean, decent breakfast, quiet.
2024 年 2 月入住 1 晚
Matt 于 2024年03月1日 的回复
Thank you

6/10 一般

Destinee，Saucier

与配偶出行
满意：服务设施，员工和服务
It was a nice place to stay at..on the other hand bed sheets/bed and towels were stained from before but we did get more sheets and blankets fast and I definitely loved the politeness from the staff!!
2024 年 2 月入住 1 晚
Matt 于 2024年03月1日 的回复
Thank you

4/10 很差

Joe

2024 年 2 月入住 1 晚
Matt 于 2024年03月23日 的回复
sorry

2/10 糟糕

Yohannys LLanes

不满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
Matt 于 2024年02月21日 的回复
Sorry

10/10 超赞

carl，Hollandale

不满意：清洁度、员工和服务、住宿条件和设施
Not kept up. Dirty
2024 年 2 月入住 1 晚
Matt 于 2024年02月19日 的回复
Thank you

10/10 超赞

William

2024 年 2 月入住 1 晚
Matt 于 2024年03月23日 的回复
Thank you