Buffalo One M&T Plaza Hotels

"The staff at this location is probably the best I have seen in a long time. From the front desk to the valet. Everyone is on the same page and treats you like you are wanted. Second time staying and it has been great both times. Good job staff"

"Exceptional experience. "

"too hot in the room. could not adjust the temperature satisfactorily"

"Very nice stay in a homey inn and located in a great location. The room as spacious and comfy. Bed was a bit too soft for my husband and the Wi-Fi was very spotty. Some of the carpeting on stairs is worn and could use an upgrade. And you can hear voices pretty loudly in the hallway. But we still enjoyed our brief two night stay. Breakfast was made to order sweet or savory and pretty good. Everything is pretty much self serve(ie there are really any “butlers”), but that suits us just fine. Parking is tight in the lot outside the inn, but there is also a spacious lot across the street. We plan to stay again next month. "

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"Lobby needs to be updated and rooms should have more water. "

"Very close to the theatre where we got to watch Riverdance! Memorable experience. "

"Everything about the property an service was great!"

"This was an absolutely lovely stay. Every staff interaction was friendly and open. Everything was clean. Loved being able to control all aspects of the environment in my room. All around superb. "