Standard 2 Queens Non Smoking | 高档床上用品、特色装修、特色家居、遮光窗帘

关于奥尼昂塔古柏镇区凯艺酒店的点评

2.5 out of 5
奥尼昂塔古柏镇区凯艺酒店
5206 State Highway 23, Oneonta, NY

点评

8.2

很好

10 分 - 超赞。392 条好评,共有 1002 条点评" "
8 分 - 还可以。369 条好评,共有 1002 条点评" "
6 分 - 一般。144 条好评,共有 1002 条点评" "
4 分 - 很差。65 条好评,共有 1002 条点评" "
2 分 - 糟糕。32 条好评,共有 1002 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Dawn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and up to date amenities. Front desk staff were welcoming and the check in /out process was simple and pleasant. Bed and pillows were super comfortable, & the morning buffet was pleasant with beautiful scenic views.
2024 年 5 月入住 1 晚
Raymond.B 于 2024年05月7日 的回复
Thank you very much for your kind and valued feedback. We appreciate your kind remarks and pleased you had an enjoyable stay. Thank you for choosing to stay with us during your visit to Oneonta. We hope to have the chance to serve you again during your travels.

8/10 还可以

Susan

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
We had a nice weekend at this Quality Inn. I don't hotel/motel a lot and was surprised housekeeping doesn't come to the room. You have to order things you need and I emptied the waste baskets after asking for bags. Other than that is was a pleasant visit in a good location near anything you need or want nearby.
2024 年 4 月入住 2 晚
Raymond.B 于 2024年05月4日 的回复
Thank you very much for your feedback. We are pleased you had an enjoyable and pleasant stay with us. Thank you for choosing to visit during your travels. We hope to see you stop in and stay with us again.

10/10 超赞

Roberta

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very easy and wonderful stay
2024 年 4 月入住 1 晚
Raymond.B 于 2024年05月1日 的回复
Thank you very much for your kind feedback and remarks. We are thrilled you had an excellent stay and thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you visit us again on your next trip to the area.

10/10 超赞

Captain Dave

与配偶出行
满意:服务设施
This is a great place to stay. Very clean and comfortable.
2024 年 4 月入住 2 晚
Raymond.B 于 2024年04月27日 的回复
Thank you for your kind feedback. We appreciate your compliments and thank you for choosing to stay with us during your time in Oneonta. We hope we have the chance to serve you again so we can provide another excellent stay experience.

8/10 还可以

Maureen

满意:员工和服务,清洁度
Clean room. Furniture shows wear/chipping. No bathroom exhaust fan. Shower pressure weak.
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月25日 的回复
Thank you very much for your feedback. We appreciate your compliments and suggestions regarding our hotel. Thank you for choosing to visit us during your time in Oneonta. We hope to see you stay with us again during your travels.

2/10 糟糕

Victoria

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
The person working breakfast took the food away well before the breakfast period ended and then when the front desk girl went and spoke to her about it she had an attitude and complained how people should come get the breakfast earlier and if people are hungry there’s a Dennys down the street. Such unprofessional and bizarre behavior by a staff member. They should provide her with more training for her position. Hope the boss doesn’t find out about this behavior or how she doesn’t do her job right ……. Hopefully this area puts another hotel in the area with better quality staff.
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月23日 的回复
Thank you very much for taking the time to provide us with your valued feedback. We apologize for the poor breakfast experience, and we are currently investigating what occurred with our staff members. We appreciate your information regarding the situation. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again so we can provide you with a superior stay experience.

10/10 超赞

Christine

与家人出行
满意:清洁度、员工和服务、服务设施
It is very clean and the staff is very friendly. The back door was not locked, when I asked if it would be locked I was told “it should be locked but someone may have out a pebble in it”. If that’s a common occurrence, shouldn’t security be put in place to try and prevent/deter people from ‘propping’ the door open?
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月23日 的回复
Thank you very much for your feedback. We appreciate your compliments regarding our staff. The hotel is monitored by staff and camera for guests coming and going from the hotel. If a guest does "prop" a door, it will be corrected promptly. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to see you come back and visit us again.

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月18日 的回复
Thank you very much for your feedback. We are most pleased you had an excellent stay with us. We appreciate your business, and we hope to have the chance to serve you again during your travels.

10/10 超赞

Digala

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月16日 的回复
Thank you very much for your feedback. We are happy to see you had an excellent stay. Thank you for choosing to stay with at the Quality Inn Oneonta. We hope to see you on your next trip to Oneonta.

8/10 还可以

Patricia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was good for our stay but be aware there is no elevator available if you require one if staying on the second floor.
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月16日 的回复
Thank you for taking the time to provide us with your valued feedback. We appreciate your suggestion for future travelers. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

6/10 一般

Line

与配偶出行
满意:员工和服务,清洁度
La vue lorsque nous déjeunions est super bien. Prendre note qu’il n’y a pas d’ascenseur pour monter vos bagages au deuxième. La salle de bain est vieillotte mais la chambre est propre et fonctionnelle.
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月14日 的回复
Thank you very much for your feedback. We are pleased you had a comfortable and enjoyable stay. Thank you for choosing to stay withs us at the Quality Inn Oneonta. We hope to see you visit us again during your travels.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月16日 的回复
Thank you very much for your review. We are thrilled to see you had an excellent stay. We hope you had a pleasant trip to Oneonta and thank you for choosing to stay with us. We hope to see you come back and visit us again.

10/10 超赞

Mathieu

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Raymond.B 于 2024年04月16日 的回复
Thank you for taking the time to provide us with your review. We are very happy to see you had an excellent stay with us. We hope you enjoyed the local Oneonta area and thank you for visiting us during your travels. We hope to see you on your next trip to or through Oneonta.

10/10 超赞

Tom

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Friendly town with unique shopping
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月13日 的回复
Thank you very much for your kind feedback. We are pleased you enjoyed your stay and the local area. Thank you for choosing to visit us during your travels. We hope to see you comeback and visit us again.

10/10 超赞

Hélène

与配偶出行
Très bien, chambres propres et hôtel très bien situé
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月11日 的回复
Thank you very much for your kind feedback. We are thrilled you had an excellent stay, and we hope you enjoyed the Oneonta area during your stay. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you stop by and visit us again during your travels.

8/10 还可以

Sylvain

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bien.
2024 年 4 月入住 1 晚
Raymond.B 于 2024年04月5日 的回复
Thank you very much for your feedback. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay with us. We hope to see you on your next trip to the area.

10/10 超赞

George

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Raymond.B 于 2024年02月29日 的回复
Thank you very much for your review. We are pleased to see you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another excellent stay experience.

8/10 还可以

Allison,West Islip

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good value for the money in the area. Great for parents of SUCO or Hartwick students looking to stay for 1 night.
2024 年 2 月入住 1 晚
Raymond.B 于 2024年02月25日 的回复
Thank you very much for your feedback. We appreciate your compliments and we hope your trip to the area was a pleasant one. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next visit to Oneonta.

8/10 还可以

Cynthia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Raymond.B 于 2024年02月21日 的回复
Thank you very much for your feedback. We hope you enjoyed your stay and visit to Oneonta, NY. Thank you for choosing to stay at the Quality Inn Oneonta and we hope to see you on your next visit to the area.

10/10 超赞

Nancy

满意:住宿条件和设施,员工和服务
Clean rooms. Very quiet. Will stay again
2024 年 1 月入住 3 晚
Raymond.B 于 2024年02月13日 的回复
Thank you very much for your feedback. We are thrilled you had a pleasant stay. Thank you for choosing to stay at the Quality Inn Oneonta. We look forward to your next visit.

10/10 超赞

Ty,Canaan

商务旅客
满意:清洁度
不满意:服务设施
2024 年 1 月入住 1 晚
Raymond.B 于 2024年02月13日 的回复
Thank you very much for your feedback and choosing to stay with us. We hope you enjoyed your visit to Oneonta. We hope to see you on your next trip to the area.

10/10 超赞

THERESA

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Raymond.B 于 2024年02月13日 的回复
Thank you very much for your feedback. We are pleased to see you had a great stay with us. We hope you enjoyed your time in Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We hope to see you on your next visit to the area.

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Raymond.B 于 2024年02月13日 的回复
Thank you for taking the time to provide us with your feedback. We are thrilled you had an excellent stay with us and thank you for choosing to stay at the Quality Inn Oneonta. We hope to see you visit us again.

10/10 超赞

Mary

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Peter

2023 年 12 月入住 1 晚
Raymond.B 于 2024年02月13日 的回复
Thank you for your review. We hope you had an excellent visit to the Oneonta area and thank you for choosing to stay with us. We hope to see you come back and visit us again.

10/10 超赞

Guillermo

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, especially Justine and Ray.
2023 年 12 月入住 1 晚
Raymond.B 于 2024年02月13日 的回复
Thank you very much for your kind and valued feedback. We appreciate your compliments regarding our staff, and we will be sure to pass along your feedback to them. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

8/10 还可以

Eduardo

满意:员工和服务,清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Jennifer

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very friendly. My only complaint would be that the beds are hard.
2023 年 11 月入住 6 晚
Raymond.B 于 2023年11月28日 的回复
Thank you for your compliments and kind feedback. We are pleased you enjoyed your stay, and we appreciate your compliments regarding our staff. It is unfortunate that you didn't enjoy our beds and we appreciate your feedback regarding them. Thank you for choosing to stay with us and we hope to have the chance to serve you again.

6/10 一般

Ryogo

2023 年 11 月入住 1 晚
Raymond.B 于 2024年02月13日 的回复
Thank you very much for your feedback. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to have the chance to serve you again on your next visit to the area.

2/10 糟糕

Saira

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very unprofessional
2023 年 11 月入住 3 晚
Raymond.B 于 2023年11月28日 的回复
Thank you very much for taking the time to provide us with your feedback. It is unfortunate that you did not enjoy your stay. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again, so we can provide you with a superior stay experience.

10/10 超赞

Cathryn

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Raymond.B 于 2023年11月28日 的回复
Thank you very much for your positive feedback. We are pleased to hear you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another excellent stay experience.

10/10 超赞

Sara

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed for two nights over Thanksgiving. Hotel room was very clean. Easy parking and close to stores. Hot breakfast included eggs, potato, sausage, and waffles.
2023 年 11 月入住 2 晚
Mike 于 2023年11月27日 的回复
SaraThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 超赞

John

2023 年 11 月入住 1 晚

8/10 还可以

Scott

满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 1 晚
Raymond.B 于 2023年11月19日 的回复
Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable stay, and we hope you enjoyed your visit to Oneonta. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next visit to the area.

8/10 还可以

Karen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Mike 于 2023年11月13日 的回复
KarenThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 超赞

Patricia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for those traveling with dogs...huge, grassy area for exercise & pottying. Breakfast folks did an outstanding job with the food...home fries were especially tasty!)
2023 年 10 月入住 1 晚
Mike 于 2023年11月6日 的回复
PatriciaThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 超赞

Beverly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Mike 于 2023年11月7日 的回复
BeverlyThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

6/10 一般

Paul

与家人出行, 商务旅客
不满意:住宿条件和设施,员工和服务
The room smelled a bit like smoke. Maybe it was the surrounding rooms, but it definitely smelled like smoke, and it's supposed to be a smoke-free hotel. There was also popcorn on the floor when got to the room, so they didn't do a great job vacuuming.
2023 年 11 月入住 1 晚
Raymond.B 于 2023年11月5日 的回复
Thank you very much for your valued feedback. We apologize for the issues you encountered during your stay with us. We appreciate you informing us of these issues, and we will correct our short coming promptly. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to have the chance to serve you again.

8/10 还可以

Julie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
No elevator, only stairs and hard to take bags upstairs
2023 年 11 月入住 1 晚
Raymond.B 于 2023年11月5日 的回复
Thank you very much for your feedback. We hope you enjoyed your trip to Oneonta and thank you for choosing to stay with us. We hope to have the chance to serve you again.

8/10 还可以

Martha

满意:服务设施,清洁度
不满意:员工和服务
The toilet was plugged and we talked to the desk in the morning. When we arrive back in the evening, the toilet was still plugged. They never touched it and we had to change rooms.
2023 年 10 月入住 2 晚
Raymond.B 于 2023年10月31日 的回复
Thank you for taking the time to provide us with your feedback. It is unfortunate we were unable to resolve the issue with your toilet during your stay. We apologize for the inconvenience it may have caused you. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again.

8/10 还可以

Kiara

it’s was nice quiet nobody bothered
2023 年 10 月入住 2 晚
Raymond.B 于 2023年10月29日 的回复
Thank you very much for your feedback. We are pleased you had a relaxing and enjoyable stay. Thank you for choosing to visit us during your time in the Oneonta area. We hope to see you on your next trip to Oneonta.

6/10 一般

Austin

与配偶出行, 商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
The outside of the hotel is very misleading. The outside looks nice and updated, but the interior of the hotel looks very old and run down.
2023 年 10 月入住 1 晚
Raymond.B 于 2023年10月28日 的回复
Thank you very much for your feedback. We hope you enjoyed your trip to the Oneonta area. Thank you for choosing to stay with us at the Quality Inn. We hope to have the chance to serve you again.

10/10 超赞

Flor

2023 年 10 月入住 1 晚
Mike 于 2023年11月11日 的回复
FlorThank you for choosing to stay with us and taking time to complete this revuew. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 超赞

Samantha

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff and property
2023 年 10 月入住 1 晚
Raymond.B 于 2023年10月18日 的回复
Thank you very much for your kind feedback. We are thrilled you had an excellent stay and we appreciate your compliments. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you come back and visit us again.

6/10 一般

Michael

与配偶出行
Expensive for the condition of the property
2023 年 10 月入住 1 晚
Mike 于 2023年10月17日 的回复
Michael Thank you for staying with us and taking time to complete this survey. Saturdays are our busiest day and our rates are nornally higher on that day.

10/10 超赞

Raymond

2023 年 10 月入住 1 晚
Raymond.B 于 2023年11月4日 的回复
Thank you very much for taking the time to submit your feedback. We are happy to see you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another enjoyable stay experience.

10/10 超赞

Lewis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay. Very clean We would stay again
2023 年 10 月入住 2 晚
Mike 于 2023年10月11日 的回复
Lewis Thank you for the review. We are so glad you like the hotel and would stay again in the futureHappy Trails!!

6/10 一般

真实旅客

与家人出行
2023 年 10 月入住 1 晚
Raymond.B 于 2023年10月8日 的回复
Thank you very much for your feedback. We hope you enjoyed your time in the Oneonta area and thank you for choosing to stay with us. We hope to see you visit us again during your travels.

6/10 一般

Maleek

与家人出行
💯
2023 年 10 月入住 1 晚
Mike 于 2023年10月7日 的回复
MaleekThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!