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"The hotel is conveniently located in central Kobe. The room was comfortable and spacious."

"Great place to stay in Kobe! Close to the station, food, shopping and anything you might need in between. The staff are helpful and polite, the property and rooms are clean, breakfast was really fresh and there was a great selection of food. I really enjoyed my stay."

"This is one of the best hotels I've ever stayed in and I travel extensively for work. I would stay here again without question"

"It was wonderful all around."

"Excellent rapport qualité prix. Très bien situé. Bon buffet pour le déjeuner."

"I have stayed at this hotel brand multiple times in Japan, and everything was fine until this parking guy. He was the rudest person I have ever met here. He kept a straight face the whole time and barked orders like an ICE agent: “Hey! Get the luggage out! Hey!! You need to drive your car in the garage yourself! Now!” This man lacks the most basic respect for guests. The stay itself would have been a 4.5 star rating without him. Avoid if you value polite service."

"The staff were incredibly helpful and accommodating. From booking me a taxi to offering complimentary drinks, the front desk team personified great service throughout my stay. "

"Clean room and comfortable bed"

"Stellar overall experience "