I found the motel manager to be unfriendly and difficult to work with.
When we checked in, the manager informed me that even though I had reserved a king sized bed, he mistakenly gave us a room with two queen sized beds. That in itself is not a big deal, but he wanted me to pay him the difference. That is completely inappropriate, Why should I have to pay for his error?
For our second night of out two-night stay, we were in a king-sized bed. But there were only two pillows and we needed two additional pillows to be confortable. I walked over to the office and requested two additional pillows. There have been many times over the years where I have requested additonal pillows at motels/hotels and the requests have always been granted graciously. But when I made this request at this time, the manager told me that there would be a surcharge of one dollar per pillow per night. Never have I had such a surcharge. And it's not the money that is the issue as the extra payment is trivial. It's the principle that is important.
We travel often but you can rest assured that we will never choose to stay at Oregon Trail Motel again. And if anyone asks me to recommend lodging in Ontario, I will be sure to suggest he/she stays anywhere else, just not at Oregon Trail Motel.