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关于艾尔斯 ALO 酒店的点评

3.5 out of 5
艾尔斯 ALO 酒店
3737 W Chapman Ave, Orange, CA

点评

8.8

超赞

10 分 - 超赞。1144 条好评，共有 1902 条点评" "
8 分 - 还可以。488 条好评，共有 1902 条点评" "
6 分 - 一般。165 条好评，共有 1902 条点评" "
4 分 - 很差。63 条好评，共有 1902 条点评" "
2 分 - 糟糕。42 条好评，共有 1902 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Wen HSIUNG

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

6/10 一般

TAYU

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 4 月入住 1 晚
General Manager 于 2023年05月8日 的回复
Dear Tayu,Thank you for taking the time to rate your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you for an exceptional experience the next time you're in the area.Sincerely,Sandra Zuno General Manager

10/10 超赞

TING-WEI

2022 年 9 月入住 3 晚

4/10 很差

melanie

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
My sister and I always stay here when we go to Disney. Usually love staying here but this time we got put on the first floor. The bed was uncomfortable and house cleaning woke us up at 8:30… they should have a system when you’re keeping knows who has checked out already.
2024 年 5 月入住 1 晚

10/10 超赞

Oyuky

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is about a 10 minute drive to the Mickey&friends parking structure so definitely not walkable to Disney but I did enjoy my stay here no complaints I think the only thing was, there were ants in the room but not a big deal. Loved the convenience of microwave and fridge being in the room. Room bathroom and beds were clean. I will be staying here again next time.
2024 年 4 月入住 2 晚

8/10 还可以

Karla

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
Esta en reparación u desde temprano hacen mucho ruido!!!
2024 年 4 月入住 3 晚

8/10 还可以

Jeffrey

满意：清洁度、员工和服务、服务设施
Good, but one of two small elevators wasn't working.
2024 年 4 月入住 2 晚

10/10 超赞

Paola

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Jeffory

满意：清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Douglas

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was amazing & helpful. Wish I would have taken their names. Clean, friendly, happy place. Breakfast was amazing every morning. Will definitely be coming back. Loved the pool too!
2024 年 4 月入住 5 晚

8/10 还可以

Nie Marie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love my stay here, it’s very clean and updated. For an affordable price, the parking is free and free buffet breakfast too, very convenient to go to Disneyland and to the Angels baseball stadium. Definitely I will come back.
2024 年 4 月入住 1 晚

10/10 超赞

Yousef，Kirkland

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 4 月入住 5 晚

10/10 超赞

Catalina

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All is great except the elevators still being worked on since December 2024
2024 年 4 月入住 1 晚

6/10 一般

Jill

与家人出行
满意：清洁度
不满意：服务设施，员工和服务
Pro - Within walking distance of the stadium and outlet malls. Con-was not informed at checkin that the breakfast only went to 9:am, in fact one of the staff directed us to the restaurant where it was at 9:15.
2024 年 4 月入住 2 晚

10/10 超赞

Aline

满意：清洁度、员工和服务、住宿条件和设施
Great location
2024 年 4 月入住 1 晚

4/10 很差

Catherine

2024 年 4 月入住 2 晚

10/10 超赞

joanna

团体旅客
满意：清洁度、员工和服务、服务设施
will definitely go back
2024 年 4 月入住 2 晚

4/10 很差

Megan

不满意：住宿条件和设施，员工和服务
The person who checked us in, and really everyone we came into contact at the hotel, displayed zero hospitality. We had been in 4 cities in 5 days and the difference between how we were treated at this hotel and all of the others was dramatic. It was simply a place to lay our heads. I would not stay here again nor would I recommend it.
2024 年 4 月入住 1 晚

4/10 很差

Carlos

It was ok
2024 年 2 月入住 1 晚

10/10 超赞

Sarah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast options. Heated pool. Friendly staff. Close proximity to Disney. Uber was approximately $11 per trip plus tip. City bus nearby that also goes to Disney. We tried the Mexico a restaurant on campus- it was delicious but pricey.
2024 年 4 月入住 3 晚

10/10 超赞

Jesús

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excelente hotel!
2024 年 4 月入住 7 晚

10/10 超赞

Victor，San Diego

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Christian，Punaauia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel prêt du Outlets orange et dérrière l'hotel il y a un BEST BUY et WENDYS pour aller manger chambre sapcieuse et très propre.
2024 年 4 月入住 2 晚

10/10 超赞

Dominique

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Dominique

2024 年 4 月入住 1 晚

10/10 超赞

Alice

商务旅客
Staff was friendly, we had our sister at hospital , it was very convenient, walking distance. Breakfast was great, the discount we received was excellent! I would recommend and also stay again
2024 年 4 月入住 3 晚

10/10 超赞

Kristopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location if you want to be in the Anaheim/Orange/Santa Ana area. Very close to Angels Stadium and the Honda Center, not far from Disneyland, and lots of dining options nearby. Clean rooms with pretty good design, and the breakfast was good. I appreciated the noon checkout after a late night out. Also a great value for the area; a lot of places around there are more expensive and will charge you for parking. I'll be back for sure!
2024 年 4 月入住 1 晚

8/10 还可以

Steven

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff and Hotel are pleasant. The area itself is fone but it is very busy being very close to I5 and the hospital very near by.
2024 年 4 月入住 1 晚

10/10 超赞

mira

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2024 年 4 月入住 1 晚

8/10 还可以

Henry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Small rooms, but very clean and kept up.
2024 年 4 月入住 1 晚

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent
2024 年 4 月入住 1 晚

10/10 超赞

Jessie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It would be nice if the had transportation to and from the airport cause Uber is mad expensive
2024 年 3 月入住 4 晚

10/10 超赞

Evadine，Garden Grove

满意：清洁度、员工和服务、住宿条件和设施
It was a pleasant stay. Requested more pillows and 2 wine glasses and they brought it right up. Breakfast was good.
2024 年 4 月入住 2 晚

6/10 一般

Rajadeep

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施
Property was good not very fancy but has everything wht u need .
2024 年 3 月入住 4 晚

10/10 超赞

julie

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
affordable and easy access to my destination and to outlet.
2024 年 3 月入住 2 晚

10/10 超赞

Roxanne

2024 年 1 月入住 1 晚

10/10 超赞

Marc

与家人出行
满意：清洁度、员工和服务、服务设施
The hotel was clean and staff friendly and professional. The elevator did not sound in good condition, I did not feel safe in elevator. Roof was leaking in 1st floor hallway when we were checking out.
2024 年 3 月入住 3 晚

10/10 超赞

Jorge

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff thank you Leticia the front desk clerk for the great customer service
2024 年 3 月入住 2 晚

4/10 很差

Abigail Christie

不满意：住宿条件和设施
2024 年 3 月入住 2 晚
General Manager 于 2024年04月8日 的回复
Dear Abigail Christine, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to welcome you back for a stellar visit the next time you're in the area. Sincerely, Sandra Zuno General Manager

10/10 超赞

wei

2024 年 3 月入住 4 晚

10/10 超赞

TRAM

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Aaron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I did not like was this property is near UCI Hospital so you hear a lot of sirens. Other than that the staff is super friendly and make sure your stay is comfortable and enjoyable.
2024 年 3 月入住 2 晚

8/10 还可以

Bridgette

满意：住宿条件和设施，清洁度
2024 年 3 月入住 3 晚

10/10 超赞

Leanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed staying here. I would come back. The room and property was clean. The staff was friendly. Breakfast options was good. Usual hotel scrambled eggs, sausages, hash brown, bagels, cereal, oatmeal, coffee etc. The walls in the rooms do seem thin as I heard the neighbors baby cry every 3 hours at night for a feeding but overall I enjoyed the size of the room and cost.
2024 年 3 月入住 1 晚

10/10 超赞

Kathleen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Charles

带宠物出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved that this hotel was dog friendly with a dog friendly surrounding area. The continental breakfast was nice and the property staff were amazing. The only thing that was off was the shower pressure, as the bath pull plug wasn’t going up all the way spraying everywhere. The blankets on the bed were a bit light, pillows flat, and bed more on the firm side. Overall, a good stay for four nights.
2024 年 3 月入住 3 晚

10/10 超赞

Charles

2024 年 3 月入住 1 晚

8/10 还可以

Cora

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are super friendly. It's an other building but well maintained. Pool ans hot tub are clean. About 7 mins from Disneyland. We are family of 4 and we took the Uber which was only $10 per trip. Breakfast is included and the food is not bad. Free parking.
2024 年 3 月入住 3 晚

4/10 很差

Pedro

不满意：员工和服务，清洁度
2024 年 3 月入住 2 晚
General Manager 于 2024年04月8日 的回复
Dear Pedro, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the chance to welcome you back for an improved visit the next time you're in the area. Sincerely, Sandra Zuno General Manager

8/10 还可以

Peter，San Jose

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I always stay at either Ayres or ALO when coming to Orange County because they have Tesla destination charging. This time, the room I stayed has strange shower head. By strange, I mean it's too low. Just about 5ft from the bottom of the tub. It's hard to get my head wet even I'm just 5'8.
2024 年 3 月入住 2 晚