Kelowna Orchard Park Mall Hotels

"Good place "

"We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again."

"Basic but fantastic, I’d stay again anytime. Super clean with great friendly staff. "

"Nice rooms! Pool and hot tubs out of commission but price reflected it. "

"Clean room, good location "

"Its was not bad"

"Room was clean. Property was always kept clean. Check in process smooth. Most of the staff were friendly. Some staff at the restaurant during breakfast buffet were rude and only seem to cater to certain racial ethnicities. Were not asked for coffee nor refills even though some people were offered. Buffet selection was not the greatest and they kept the same menu everyday"

"Interesting layout. The rooms surround a spacious outdoor grass courtyard. The north wing must exit into the courtyard to access the pool, hot tubs (2, one was out of order,) lobby and continental breakfast dining room. The bed in our room (126) should be replaced. The continental breakfast had a decent variety and the hot items were hot and tasty. The staff were pleasant and hustled to keep up and accommodate the long weekend rush as there were several soccer teams lodged for the weekend. "

"The pool is disgusting. Probably has been clean in years. Full of hair. The deck was full of hair. Took my kids swimming there when they got out they’re covered in hair of other people. Hotel room seem perfectly clean. Check in clerks were very kind. However, while we were there, it was very loud kids running around up and down the halls, despite the 11 PM quiet time. The second night of this continued. I finally fell asleep at 11 PM through all the noise. At 11:15 p.m. I get a phone call on the hotel phone. I didn’t answer. Then it rang again this time I get out to bed to answer to have fort desk ppl yelling at me to keep the noise down. I said I am in the room with 2 other adult and a 12 year old. We just fell asleep through all this noise and now you call me 2 times and yell and me to keep it down?!! They then hung up on me! I complained to manager! I get $50 refunded out of $600 for a two night stay!!! What the hell, this was the worst experience and way over priced "