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"Our stay was fine and breakfast good but first evening room had no heating on. Room was chilly and we asked reception about it and was told heating comes on at 6.30. We asked again at 7pm and the Manager said to reception they could put it on for an hour. Never heard of anything like this. Apart from that staff were very pleasant and breakfast good. "

"3rd visit & always provides a great service. "

"Lovely room with a view of the beach and the Wish Tower. Helpful and friendly staff at check in. "

"Great spot"

"The view was excellent, staff very helpful,room was great value.The outside of Hotel needs a bit of tlc and carpets on floors need good cleaning on 2nd and third floors."

"James at the front desk saw that our bags were delivered to our room while we explored the city. Breakfast was fresh, plentiful and hot. Staff was very thoughtful. Did not see any ghosts, but still had an amazing stay. Rye is very sweet and the Mermaid Inn is very special. "

"Only a one night stay - but as always the hotel was first class and the location and ease of parking make it our No 1 choice for stays in Eastbourne"

"Parking was easy and plenty of room. I didn't use the bar, but looked okay. "

"Hotel is very jaded and in need of significant refurbishment but that said, it was clean and comfortable. Staff were brilliant and the breakfast, cooked to order was excellent. It’s a very short walk to the centre of Rye and its position gives a great view of the Channel estuary. Good value for money reflected the overall need for modernisation. "