凯艺酒店及会议中心位于奥里利亚,位于购物区而且临近沙滩。前往锡姆科湖和巴斯湖省立公园可欣赏当地自然景观,Sunshine and Company和The OPP Museum是特色文化景点。带孩子一起旅行?请考虑选择马蹄探险公园,或者到Orillia Community Centre Arena (奥里利亚社区中心球馆)参加一场活动或游戏。您可通过健康/美容 SPA来放松身心,尽情探索该地区,或者就近选择山地骑行、骑马和爬山,体验冒险之旅。
Not all of the amenities were working. Hot tub jets didn’t really work. Woman’s sauna was broken. Tvs have very little channels and poor quality. The TVs also had an input blocker so you can’t even use a fire stick.
Staff were very friendly and helpful.
Unfortunately for our stay the restaurant and “arcade” which were one of the reasons we booked with this location were closed for a wedding.
Cody
2024 年 5 月入住 1 晚
8/10 还可以
Michele
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Michele
2024 年 5 月入住 2 晚
4/10 很差
Rebekah
与家人及幼儿出行
2024年05月19日
不满意:清洁度
the patio door wasn’t locked when we got there (room on ground floor) discovered the door doesn’t lock at all. had to wait for maintenance to bring a stick to keep inside the door. jt was fixed but i had to wait behind while my family went to the pool because we had already brought our things into the room.
neighbors beside us pulled up a picnic table to their patio door where they drank outside all night. very loudly outside our patio door.
Overall the staff was nice minus the guy that checked us in- not personable at all, customer service isn’t his thing i guess
Rebekah
2024 年 5 月入住 1 晚
8/10 还可以
Edward,Guelph
与家人出行
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was exceptional. Nice breakfast.
Edward
2024 年 5 月入住 1 晚
8/10 还可以
Paul
团体旅客
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and accommodating. Location is great for a short drive to Casino Rama.
Paul
2024 年 5 月入住 1 晚
2/10 糟糕
Jessica
与家人及幼儿出行
2024年05月11日
不满意:住宿条件和设施
We initially tried booking with the hotel to request adjoining rooms. The price was $50 more per day than Expedia - we were denied a price match so we booked with Expedia instead. I noted we wanted adjoining rooms in the special requests section of the booking and Expedia accomodated.
The rooms are non-smoking, however, our room had a ziplock bag with a rubber band placed over the smoke detector - clearly someone was smoking in it beforehand.
Overall the hotel was pretty run down but relatively clean. Could they have done a better job cleaning? Of course, but it wasn't terrible.
Some of us went to a show at the casino and returned around midnight. That's when things went downhill - our direct neighbours were screaming and running around outside our patio doors that one of them had overdosed. I don't know if that was true or a hallucination. They were all completely eratic and also clearly on drugs - ripping apart their car contents, jumping into the trunk, then back out to throw everything back in. The police and ambulance arrived around 1AM.
The neighbors were back around 6AM continuing in a more subdued nature - still erratic behaviour outside but nothing like a few hours earlier.
We were denied any refund or discount since it was a guest and not the hotel causing the disturbance - plus it doesn't happen every night - just sometimes when it's a Friday or Saturday. I'm not kidding that's what they said.
I would never recommend - find somewhere else.
Jessica
2024 年 5 月入住 1 晚
4/10 很差
Andrew
与家人及幼儿出行, 与家人出行
2024年05月11日
满意:员工和服务
不满意:清洁度
The staff was amazing, the pool was nice and clean, the arcade was awesome!!! The entire hallway and rooms smelt like cigarette smoke. Food wasn’t very good but over all just felt unsafe. Ambulance and cops showed up two doors down from us. Rooms need updating,
Andrew
2024 年 5 月入住 1 晚
8/10 还可以
Jessica,Duhamel-Ouest
与家人出行
2024年05月9日
满意:服务设施
Cool pool and renovations !! Arcade was a nice bonus !! Breakfast was a bit bland and basic. a staff was very nice and helpful!