I would like to thank you on behalf of the staff here for choosing us.
We presume you have enjoyed your visit and we look forward to your next trip here.
On behalf of the staff, thank you for your kind words and your visit.
10/10 超赞
TSENG-SHUO
2017年04月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
TSENG-SHUO
We would like to express our thanks for choosing us out of the many options available.
Also, we are extremely grateful and delighted to be able to receive such compliments from you.
Your positive feedback will reinvigorate our staff to provide you better and improved services in your future visit.
We eagerly await your kind return in the near future.
On behalf of the staff, I would like to thank you for your visit.
We would like to thank you for selecting us out of the many excellent choices here.
It is truly our honor to be able to receive such kind compliments from you.
It is also our honor to be able to receive such invaluable feedback from you, our staff have all been informed.
Your kind compliments and constructive review are invaluable to us, and we aim to please all our customers.
It is our pleasure to serve you and we anticipate your next visit.
Once again, we truly appreciate your compliments, and would like to thank you for choosing us.
10/10 超赞
Yu-Lin
2016年12月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yu-Lin
General Manager 于 2017年01月19日 的回复
We are truly grateful to you for choosing our place.
Also, we are delighted and honored to be able to receive such kind praise from you.
It was truly our honor to read your gracious comments.
Thank you for your encouraging praise. Our staff are revitalized and motivated to provide the best service for our customers.
We look forward to your next return visit if you happen to be in the vicinity again.
We hope that you have had a fantastic time with us, and thank you once more for your kind feedback.
10/10 超赞
真实旅客
2016年12月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
General Manager 于 2017年01月23日 的回复
I would like to thank you on behalf of the staff here for choosing us.
We would also like to express are gratitude for the kind compliments in your comments.
We gathered to read you comments and are extremely thankful to you for them.
Your kind words will be a great motivation for our company and staff members.
We presume you have enjoyed your visit and we look forward to your next trip here.
On behalf of the staff, thank you for your kind words and your visit.
10/10 超赞
Hongyan
2016年11月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
超级舒服
位置好,设施好,干净,位置好
Hongyan
General Manager 于 2017年01月10日 的回复
The staff and I would like to express our gratitude to you for choosing us.
It is truly our honor to be able to receive such kind compliments from you.
Also, we would like to thank you for your invaluable comments, the message has been conveyed to our staff
Your review will motivate us to aim for an even higher level of service to satisfy our customers.
We hope that you will drop by again if you happen to be in the area, and we look forward to being able to serve you again.
Once again, thank you for your patronage and kind words.
6/10 一般
真实旅客
2016年10月11日
真实旅客
General Manager 于 2016年10月17日 的回复
The staff and I would like to show our sincere thanks to you for choosing our place.
We are deeply sorry for not being able to provide you will service that would fulfill all of your expectations.
Thank you.
8/10 还可以
SHEK HON
2016年09月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
位置方便,價格相宜
SHEK HON
General Manager 于 2016年10月2日 的回复
We would like to express our thanks for choosing us out of the many options available.
Also, we are extremely grateful and delighted to be able to receive such compliments from you.
All employees assembled to read your constructive feedback and are grateful for your comments.
Your positive feedback will reinvigorate our staff to provide you better and improved services in your future visit.
We eagerly await your kind return in the near future.
On behalf of the staff, I would like to thank you for your visit and your gracious comments
8/10 还可以
真实旅客
2016年09月8日
满意:住宿条件和设施,员工和服务
真实旅客
General Manager 于 2016年09月10日 的回复
Thank you for visiting us on your trip this time.
We would also like to thank you for your quick follow-up and kind comments.
We gathered to read your comments and are extremely thankful to you for them.
Thank you for your encouraging praise. Our staffs are revitalized and motivated to provide the best service for our customers.
We eagerly await the day you will drop by us again so that we can serve you again.
Thank you very much.
I would like to thank you on behalf of the staff here for choosing us.
It is our deepest regret that the quality of our service was not able to meet your expectations.
The staff have all had the opportunity to read your comments.
Thank you very much for your review of your recent visit, we will update our staff and definitely implement changes.
The staff and I will work hard to ensure that such mistakes will not happen again, and we hope to be able to serve you again in the future.
Once again, thank you for your patronage and invaluable comments.
On behalf of the staff, I would like to express my gratitude to you for choosing our place.
Please accept our sincere apologies for not being able to fulfill your expectations and anticipations.
All of our staff have had the opportunity to read your candid review.
Your invaluable comments will serve to be a great source of encouragement for all our staff.
We hope that you will not be deterred by your unsatisfactory experience, and it is our honor to welcome you back to our place.
It is truly our honor to have been able to served you and to have received such invaluable feedback. Thank you.
4/10 很差
真实旅客
2016年07月29日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
General Manager 于 2016年08月14日 的回复
We would like to thank you for selecting us out of the many excellent choices here.
On behalf of the staff, I would like to thank you for your swift reply and compliments.
Thank you for your candid input as well, our staff have all been briefed on it.
Your review will motivate us to aim for an even higher level of service to satisfy our customers.
We hope that we will be able to serve you again in the future.
Once again, we would like to express our sincere thanks for choosing our place.
The staff and I would like to show our sincere thanks to you for choosing our place.
However, I must apologise for the fact that our staff were not able to fully provide the excellent service expected of them.
We welcome your feedback, which has been passed on to the rest of our staff.
Your comments will serve to be invaluable encouragement and support for our staff, and we will continue working hard to provide the best service for our customers.
We hope that you will be willing to give us a chance to turn your experience around, and we look forward to your patronage again and we will be delighted to be at your service again.
Once again, we truly appreciate your compliments, and would like to thank you for choosing us.
On behalf of the staff, I would like to express my gratitude to you for choosing our place.
It is truly our honor to be able to receive such kind compliments from you.
Thank you too for your sincere feedback, our staff have been notified of it.
Your wonderful feedback has reenergized our staff and we will continue to provide excellent service to satisfy all our customers.
We hope that you will drop by again if you happen to be in the area, and we look forward to being able to serve you again.
On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.
We are truly grateful to you for choosing our place.
Please accept our sincere apologies for the inadequate service you experienced this visit.
We are disheartened to hear your criticism, but also sincerely thankful for your constructive observations.
On behalf of the staff, I would like to thank you for your feedback. It will serve to inspire our staff to achieve higher levels of excellence.
We will definitely address the concerns you raised, and we hope that you will give us another chance to show you our improvements during a future visit.
Once again, thank you for your patronage and invaluable comments.
We would like to express our thanks for choosing us out of the many options available.
Also, we are extremely grateful and delighted to be able to receive such compliments from you.
All employees assembled to read your constructive feedback and are grateful for your comments.
Your positive feedback will reinvigorate our staff to provide you better and improved services in your future visit.
We eagerly await your kind return in the near future.
On behalf of the staff, I would like to thank you for your visit and your gracious comments.
8/10 还可以
真实旅客
2016年06月29日
满意:员工和服务
不满意:客房舒适度,清洁度
fair. u have to wait for shower room for long time
真实旅客
Hotel SUNPLAZA2 于 2016年08月14日 的回复
The staff and I would like to express our gratitude to you for choosing us.
On behalf of the staff, I would like to thank you for your speedy reply and kind compliments.
The staff and I have been able to read your comments, and are sincerely grateful for them.
Your kind compliments are invaluable to us, and we aim to please all our customers.
We look forward to your next return visit if you happen to be in the vicinity again.
Once again, thank you for your visit and your positive feedback.
2/10 糟糕
真实旅客
2016年06月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
General Manager 于 2016年08月14日 的回复
On behalf of the staff, I would like to express my gratitude to you for choosing our place.
We would like to apologise for not being able to fulfil your expectations during your visit here.
We are thankful for your candid review, which has been relayed on to our staff.
Your honest feedback has renewed our passion to strive for excellence in our service.
We deeply appreciate your comments, and we will be sure to upgrade our service and we hope to be able to serve you again
Lastly, we would like to apologise for the distress you faced during your visit here.
On behalf of the staff, I would like to express my gratitude to you for choosing our place.
It is truly our honor to be able to receive such kind compliments from you.
All the employees gathered to read your feedback and were honored to see your positive comments.
Your words will push us to greater heights, and we will strive to provide even better service from now on.
We look forward to your next return visit if you happen to be in the vicinity again.
Thank you for visiting, and we would like to express our heartfelt gratitude for choosing us.
On behalf of the staff here, I would like to thank you for choosing us this trip.
We are deeply sorry for not being able to meet your expectations on this important trip of yours.
Your comments were brought up during our regular meeting where all staff was present, and we are truly grateful for your remarks.
Thank you for your gracious review and constructive feedback. We aspire to put a smile on our customers' faces and to provide exceptional service.
We hope that this trip will not deter you from dropping by again, and we hope that you will give us the opportunity to turn your experience you around.
Once again, thank you for your patronage and invaluable comments.