It's not enough lighting in the room. Too dark at night. If we have more options to control the level of lighting, it would be prefect. Feel uncomfortable for not enough lighting but except that, everything prefect, especially the breakfast
Ka Wai
2024 年 3 月入住 5 晚
This is InterContinental Osaka 于 2024年04月12日 的回复
Dear Mr./Ms. Ka Wai,Thank you for choosing InterContinental Osaka and for sharing your feedback with us. We are delighted to hear that you enjoyed your stay overall, especially our breakfast offerings.Your comments regarding the lighting in your room are greatly appreciated. We understand the importance of adequate lighting for our guests' comfort and convenience, and we apologize for any discomfort you experienced due to insufficient lighting options.We will certainly take your feedback into consideration as we continuously strive to enhance the guest experience. Our team will explore ways to provide more lighting options in our rooms to ensure a more comfortable stay for our guests in the future.Once again, thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back to InterContinental Osaka in the future and provide you with an even more enjoyable stay.Warm regards,InterContinental Osaka
10/10 超赞
Po Ting
与家人出行
2024年02月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Po Ting
2024 年 2 月入住 3 晚
This is InterContinental Osaka 于 2024年02月24日 的回复
Dear Mr./Ms. Po Ting,Thank you for awarding us a perfect 10 out of 10! We are thrilled to learn that your experience with us met or exceeded your expectations.Your high rating means a lot to our team, and we are delighted that you had a positive stay. If there's anything specific that stood out to you or if you have any feedback to share, we would love to hear more about your experience.We sincerely appreciate your support and hope to have the pleasure of hosting you again for another exceptional stay. Should you have any future visits planned, please don't hesitate to reach out – we would be delighted to welcome you back.Best regards,InterContinental Osaka
10/10 超赞
Chi kin
与家人出行
2024年02月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chi kin
2024 年 2 月入住 5 晚
This is InterContinental Osaka 于 2024年02月24日 的回复
Dear Mr./Ms. Chi kin,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you gave us a perfect 10 out of 10. Your positive feedback means a lot to us, and we're delighted that you had a fantastic experience.We appreciate your support and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,InterContinental Osaka
10/10 超赞
Wai Hung
2024年02月4日
满意:清洁度、员工和服务、住宿条件和设施
Wai Hung
This is InterContinental Osaka 于 2024年02月8日 的回复
Dear Mr./Ms. Wai HungThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,InterContinental Osaka
10/10 超赞
YEN-PIN
2024年01月30日
满意:清洁度、员工和服务、住宿条件和设施
YEN-PIN
2023 年 12 月入住 2 晚
This is InterContinental Osaka 于 2024年03月28日 的回复
Dear Mr./Ms. YEN-PIN,I trust this email finds you well.I wanted to take a moment to express our deepest appreciation for choosing to stay at InterContinental Osaka and for graciously awarding us the highest rating of 5 out of 5. Your positive feedback truly warms our hearts and reaffirms our commitment to delivering outstanding experiences to our guests.We're delighted to hear that you had a wonderful and memorable stay with us. Ensuring your comfort and satisfaction is our utmost priority, and knowing that we've succeeded in achieving this goal is incredibly rewarding for our team.Should you have any questions or if there's anything we can do to enhance your future visits, please don't hesitate to reach out. We're here to make every stay with us as exceptional as possible.Once again, thank you for your generous rating and for choosing InterContinental Osaka. We look forward to welcoming you back for another remarkable experience in the near future.Warm regards,InterContinental Osaka
8/10 还可以
CHI WEI
与家人出行
2024年01月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHI WEI
2024 年 1 月入住 2 晚
8/10 还可以
CHI WEI
2024年01月24日
CHI WEI
2024 年 1 月入住 3 晚
10/10 超赞
CHICHENG
与家人出行
2024年01月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
CHICHENG
2024 年 1 月入住 1 晚
8/10 还可以
Chiali
与家人出行
2024年01月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
餐廳太少
Chiali
2023 年 12 月入住 2 晚
10/10 超赞
tony
与家人出行
2024年01月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
tony
2023 年 12 月入住 5 晚
10/10 超赞
Stephen
2023年10月29日
满意:住宿条件和设施,清洁度
Stephen
2023 年 10 月入住 5 晚
8/10 还可以
CHI WEI
2023年10月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHI WEI
2023 年 10 月入住 3 晚
10/10 超赞
chieh hung
2023年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
服务,各方面皆非常满意.
chieh hung
2023 年 10 月入住 2 晚
8/10 还可以
Wing man
与家人出行
2023年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious room, quick room service provided
Mall just below and adjacent, many restaurants and shopping nearby
Just not very close to osaka station, need to walk ard 5-8 mins from the station
Wing man
2023 年 10 月入住 1 晚
10/10 超赞
SZU YI
与家人出行
2023年09月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SZU YI
2023 年 8 月入住 3 晚
8/10 还可以
CHI WEI
2023年07月13日
CHI WEI
2023 年 7 月入住 2 晚
8/10 还可以
CHI WEI
2023年07月12日
CHI WEI
2023 年 7 月入住 2 晚
10/10 超赞
Pui Ying Rosalia
2023年06月3日
满意:清洁度、员工和服务、住宿条件和设施
Nothing to complain about my experience with Intercontinental Osaka. The room is spacious and modern, the twin room is super big to accommodate my family of 3 adults. All facilities are there for our needs. This is my second time to stay in this hotel and I will surely come again in future if I visit Osaka. Last but not least, all the servicing staffs are passionate in their jobs when they placed customers in the first place. Thanks all of you to make me feel so good during my 3 nights there!
Pui Ying Rosalia
2023 年 5 月入住 3 晚
8/10 还可以
Hon Hing Susanna
2023年04月11日
Hon Hing Susanna
2023 年 4 月入住 3 晚
10/10 超赞
YI-CHEN
与家人及幼儿出行, 与家人出行
2023年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
非常棒的體驗,服務很好
YI-CHEN
2023 年 2 月入住 6 晚
InterContinental Osaka 于 2023年02月11日 的回复
Thank you very much for choosing InterContinental Osaka and for taking time to share your feedback about your recent stay with us. We are very happy to hear that you like our service and enjoy your stay. We sincerely hope that we will have another chance to welcome you back in the near future.Please receive our very best regards from the team,
8/10 还可以
Chun Wing
与家人出行
2023年02月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chun Wing
2023 年 1 月入住 7 晚
8/10 还可以
Chun Wing
与家人出行
2023年01月30日
满意:员工和服务、住宿条件和设施、客房舒适度
Chun Wing
2023 年 1 月入住 7 晚
8/10 还可以
MAN CHIU
2023年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
MAN CHIU
10/10 超赞
真实旅客
2022年10月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2022 年 10 月入住 4 晚
InterContinental Osaka 于 2022年10月24日 的回复
Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. Also we thank you for such high rate you have given to us.We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
Location is a little bit far away from train station, but a first class hotel.
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
Hung
团体旅客, 商务旅客
2019年11月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
Very Relax ! Very Nice hotel !
Hung
2019 年 11 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2019年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are polite and helpful. I got upgraded to a club room as this was my second stay here this year. A young guy called Kenya was especially warm and considerate. He even walked us out to the 1/F of the hotel after we checked out.
Will surely come again!
真实旅客
2019 年 10 月入住 4 晚
10/10 超赞
Yik Man Rona,Hong Kong
2019年09月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent and Comfortable Hotel
The room I booked had an open kitchen and washing machines. The kitchen has enough equipment but without any cooking oils and seasoning. I think I need to take some of my own next time. For the washing machine, they had brought up a few packs of washing powder to me upon my request. But then later when I tried to start the machine, I found there is already a pack inside the powder intake compartment.
Yik Man Rona
2019 年 9 月入住 3 晚
10/10 超赞
真实旅客
与家人出行
2019年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely convenient. Restaurants, shops and department stores within reach. Top notch concierge service.
真实旅客
2019 年 9 月入住 1 晚
10/10 超赞
CHIU Bun
2019年08月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHIU Bun
2019 年 8 月入住 3 晚
4/10 很差
GEORGE
2019年08月25日
不满意:清洁度、员工和服务、客房舒适度
GEORGE
2019 年 8 月入住 3 晚
2/10 糟糕
Chi Kuen
2019年08月14日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chi Kuen
2019 年 8 月入住 3 晚
10/10 超赞
SAN SAN
2019年08月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SAN SAN
2019 年 8 月入住 5 晚
10/10 超赞
cc
2019年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
超級棒的酒店
房間很大,很新淨,服務水準也很好,將來也會再來住
cc
2019 年 7 月入住 3 晚
10/10 超赞
Chaucer
与家人出行
2019年07月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very convenient location and very nice service.
The suite is quite spacious with a very beautiful balcony.
There is the room of improvement for buffet breakfast and dinner.
Chaucer
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
2019年07月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 4 晚
10/10 超赞
真实旅客
2019年07月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很完整的健身設施
健身設備完整,而且還24小時開放。游泳池也很乾淨。房間風景很好。
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
lau
2019年07月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
lau
2019 年 7 月入住 3 晚
8/10 还可以
真实旅客
2019年07月10日
真实旅客
2019 年 6 月入住 4 晚
10/10 超赞
YEONG BIAN
2019年06月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury hotel and resort.
Beautiful lobby. Nice room and view. Breakfast nice and good service. Happy experience at check out front desk.