この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。　また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

Thank you very much for your recent stay and for taking the time to leave complimenting message.Needless to say, it is extremely gratifying to know that our people are doing a good job taking care of you. It will be a particular pleasure to share your comments with them, which they will greatly appreciate. We look forward to welcoming you back to The Westin Osaka many times in the future.

非常感謝您最近的入住並抽出時間填寫問卷。雖然我們很高興得知您總體上在我們酒店過得愉快，但儘管我們不斷努力為客人提供最好的服務和住宿，但給您帶來的不便，我們深表歉意。 請放心，這將成為我們有關人士討論的話題。 感謝您提請我們注意此事。我們期待您未來多次再次光臨大阪威斯汀酒店。

この度は当ホテルにご宿泊いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Hello, We appreciate your review!We hope your stay in Japan was enjoyable and we look forward to seeing you again.Again, thank you very much for staying with us. Kind regards,

Thank you very much for leaving us a review. We hope you are satisfied with our listing. We will try to improve our service in the future. See you again.

Thank you very much for your stay and kindly writing us a review. We are delighted to hear you are satisfied with your stay and enjoyed many aspects of our hotel. All our rooms are designed to be fully equipped with kitchen facilities and washing machine so that our guests can feel comfortable and also feel like home during the stay. Therefore, we are really grateful for your kind recognition of what we focus on. Thank you again for your review and we look forward to hosting you again.

Thank you very much for your stay and taking the time to share your experience about your recent stay with us. We are glad that you found our facilities sufficient for your stay. In order to provide a comfortable and pleasant stay like home for our guests, our rooms are equipped with kitchen and washing machine as well as the amenities. However, we are sorry to hear that the room space did not meet your expectation. Your honest opinion is highly appreciated and we would like to take it into our consideration to improve our room arrangement. hank you again for your valuable and honest feedback. We hope you will give us another chance to welcome you back for more positive experience.

Thank you very much for your stay and taking the time to share your feedback about your recent stay with us. We are glad to know that you found our room good and also found our location convenient for your trip. However, we are sorry to hear there were some aspect of your stay did not meet your expectation. It is saddened to read that our customer support were not as helpful as you would have liked and we are truly sorry for the inconvenience that led to your disappointment. Your feedbacks including the noise have been passed on to the management team to review our service once again and we will make a future improvement. Thank you again for your honest feedback and we hope to have another chance to host you again.

Thank you very much for your stay and writing us a review. It is such an honor to receive your wonderful comments about our hotel and we are delighted to hear you found our location convenient and also our room clean :) We are looking forward to welcoming you back soon.

Thank you very much for your stay and for taking the time to share your experience about your recent stay with us. We are glad to hear you found our hotel clean and also our bed comfortable. However, we are sorry to hear there were some aspects of your stay did not meet your expectation. It is saddened to know the room layout and one of our items was not amused you. However, we have some room types with different layout in our building and we would be happy to assist you with finding a suitable room for next time. Regarding the access from the station, we understand how complicated the underground of Osaka and Umeda station is .. If you found the access from Umeda station inconvenient, you can come from JR Fukushima station as well. Thank you also for your feedback about our check in system. Due to the regulations, all guests need to provide information each into the tablet upon check in, but we can help for the pre-registration if we receive them in advance so that guests need to do a few steps when arrival. Thank you again for your review and we hope to have another chance to host you in the future.

Thank you for your stay and also leaving us a review! We are delighted to receive your wonderful comments and know that you enjoyed your stay. We are looking forward to your return.

Thank you for the review. A fan was installed because the front was hot. Let's check the sensor. Please come again.

レビューをありがとうございます。 またのご利用をお待ちしております。

Thank you for the review. Please come again.

レビューをありがとうございます。 またのご利用をお待ちしております。

Thank you very much for your stay at our hotel and for taking the time to write a review.　We are very pleased to hear that you had a pleasant stay with us.　We would also like to thank you again for your comments on our facilities and services.Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.

Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your detailed comments on our facilities and services. We will take your comments into consideration for future issues.Your direct words and comments are most precious to us, and are a source of encouragement for us at the hotel. We will continue our efforts to become a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

ご意見をいただき、誠にありがとうございます。ご滞在中にお客様が感じられた不満について、心よりお詫び申し上げます。歯ブラシなどのアメニティの不足、部屋の狭さと価格のバランス、壁の汚れや傾いた絵画など、ご指摘いただいた点について、重ねてお詫び申し上げます。お客様の快適なご滞在を提供することが私たちの最優先事項であり、今後はこのような問題点に対処し、サービスと施設の向上に努めてまいります。貴重なご意見をいただき、心より感謝申し上げます。またの機会に、より良い体験を提供できるよう努めさせていただきますので、ぜひお越しくださいませ。

Thank you for staying at our hotel and for taking the time to write a review. We are very sorry to read your review and to hear about the inconvenience and discomfort you experienced. We take your inconvenience and feedback seriously and will make every effort to provide you with a better stay. We will consider flexible measures for early check-in and luggage storage and make improvements. We will also consider the storage of luggage at check-out. We will also consider measures to improve the safety and cleanliness of our rooms.Your direct words and suggestions are most valuable to us and are a source of encouragement for us. We will continue our efforts to become a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.Translated with DeepL.com (free version)

Thank you for your stay at our hotel and for taking the time to write a review.　We are delighted to hear that you had a pleasant stay with us.　We are very happy to hear that you had a pleasant stay with us.We are delighted to hear that you found our hotel to be 'unique' and would like to thank you from the bottom of our heart.Your direct words and suggestions are most valuable to us and are a source of encouragement for us. We will continue to make every effort to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.

Thank you for your feedback! We're glad to hear that you appreciated the cleanliness and setup of our facility. We apologize for any inconvenience caused by the air conditioner's heating speed. Your comment is valuable to us, and we'll certainly look into improving the efficiency of the air conditioning system to ensure a more comfortable experience for our guests. We hope to have the opportunity to welcome you back in the future.

We would like to thank you from the bottom of our hearts for staying at Minn Kita Umeda. We are also very pleased to receive a high rating of "4" out of your 5-star rating.Although you did not comment, we hope that our services and facilities have met your expectations. However, as you are one step short of a perfect rating, we would be grateful if you could provide us with specific feedback as to what aspects of your stay did not reach your complete satisfaction. Your valuable feedback is very important for us to improve our services.We will make every effort to make your stay at Minn Kita Umeda more pleasant and comfortable for you by improving the quality of our services so that you will be even more satisfied the next time you visit us.We look forward to your continued patronage of Minn Kita Umeda. We look forward to seeing you soon

Thank you for staying at our hotel and for posting your review. We are very happy to hear that you enjoyed your stay with us. Once again, I would like to thank you for your comments. Please use it the next time you use it. We will continue to strive to be a hotel that is loved by everyone, and we look forward to your continued patronage. We sincerely look forward to seeing you again.

Thank you for your stay at our hotel and for taking the time to write this review. We sincerely apologize for the lack of clarity of information regarding check-in and check-out procedures and for the lack of smooth communication with our staff. We apologize for any misunderstanding regarding the late check-out fee.We will take your valuable feedback into consideration to strengthen our staff training and improve our services. We will strive to provide clearer information and smoother communication in the future to ensure that our guests have a pleasant stay. We sincerely apologize for any inconvenience caused and look forward to serving you in the future.

Thank you for taking the time to share your feedback regarding your recent stay at Min Umeda North. We sincerely apologize for any inconvenience and disappointment caused, and appreciate the opportunity to address your concerns.Guest satisfaction is of utmost importance to us, and we regret that we did not meet your expectations.We understand that you had trouble entering your entrance password. While we do our best to communicate this information via email in advance, we recognize that there may be issues with email delivery from the booking site. When these issues occur, we are committed to providing immediate assistance to ensure a smooth arrival processWe sincerely apologize for the confusion surrounding the check-in process. We recognize the need for a more intuitive check-in system and are actively working to develop improvements, including language selection options, to enhance the overall customer experience.We also apologize for the inconvenience caused by the key issue. Occasionally, keypad input may malfunction, but please be assured that we have contingency plans in place to ensure room access in these situations. Thank you for your patience and cooperation until you receive your keys.Regarding the heater issue, we apologize for any inconvenience this may have caused during your stay. If this happens to you, please contact our Cloud Concierge team immediately, who are available 24 hours a day by email, chat, or phone to provide support and assistance.Finally, we apologize for any inconvenience caused by the noise in the hallway late at night. It appears that another guest was causing this noise outside your door. We'll be reinforcing our house rules to ensure that all guests abide by them to minimize inconvenience to other guests.We sincerely apologize for any inconvenience caused by our lack of information and for any anxiety you may have felt due to the unattended facility. Although Min Umeda North is operating as an unmanned facility, please be assured that our cloud concierge is always available online to provide support, and in the event of an emergency, our staff will respond quickly to assist you. Your safety and satisfaction is our top priority, and we want you to have peace of mind knowing that help is always available when you need it.We truly appreciate your feedback to help us identify areas where we can improve. We are committed to improving our services and facilities to provide you with a more seamless and enjoyable experience.Once again, we sincerely apologize for any inconvenience you may have experienced during your stay. We hope to welcome you back in the future and have the opportunity to make your experience even more special.Please accept our warmest regards,

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。　また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。　また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。　また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。　快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。　また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。

We are sorry to hear that you experienced a number of uncomfortable situations during your stay with us. We would like to address your complaints as follows:Firstly, we will improve the management of the premises and the odour issues in the laundry room to ensure your comfort. Your comfort is our top priority and we will make every effort to ensure that similar problems do not occur in the future.We are sorry to hear that the air conditioning did not work properly and we apologise for the inconvenience this has caused. We will take immediate steps to repair or replace the air conditioner.We take your feedback seriously and will strive to improve our services. We hope that we can offer you a more pleasant stay on another occasion. If you have any other questions or requests, please let us know.

この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。