We stayed here for 3 nights and found the communication to be excellent as we checked in late so had instructions as to how to enter. All very clear.
The room was nice, a little tight for two people, but we made it work.
There was hairs in the bed and bathroom, which were quite obvious, so maybe a little more attention to detail would make a better first impression.
It was however, very clean otherwise with all the amenities you would need.
The kitchen is well stocked and we were able to cook as there is a hob and oven.
Lovely place and would come back.