Ostředek Holidays

All good, nice big room, friendly staff and brilliant location.

We had a night dinner when I arrived. It wasn’t good at all

The hotel is in a really good spot, easily walking distance to most places & if you want to go to the Castle it’s just a short walk to the tram stop and pence to catch the tram. We did this and walked down to Charles Bridge and back. The hotel was clean and the staff were brilliant. The breakfast was excellent and so much to choose from, I had omelette with fresh smoked Salmon on the side. They had freshly squeezed orange juice which was amazing. The staff were perfect! Annoyingly the restaurant and bar are not open on Sunday’s & Monday’s. We arrived on Sunday & left on Tuesday. We stayed in room 45 on the 4th Floor and it is a lovely room & very spacious. The bath is big and the walk in shower was perfect especially the rain shower. The bedroom had an excellent large comfortable bed but unfortunately the room was hot and couldn’t cool it down without opening a window which was then noisy, the maintenance guy had a look straight away but turned the room stat up? The reception guy turned it half way but it didn’t make a difference. The fridge was good but very noisy especially when trying to get to sleep. The room was just by the lift which again was noisy. Note, If you want to watch Netflix you need to have your own account!

The room was perfect.It was clean with a large tub, bath salts, body wash, shampoo, conditioner, lotion, large towels with heated towel rack. There was a cofee machine in the room as well as the lobby, which also had a lounge. The bed was very comfortable. The hotel was very beautiful and secure. It was centrally located. The staff were friendly and always happy to give recommendations. There was one exception. Raul wasn't necessarily rude, but didn't seem very friendly or helpful. Overall, I would recommend staying there.

This hotel is in a truly historic building in Lesser Town Prague . More suited for younger travelers perhaps as the elevator listed only went to certain floors and involved daily stairs to maneuver, especially with luggage. Newly remodeled and attractive. Hot water was spotty, especially in morning and mid-afternoon. AC was not available due to switch over to heat with no possibility of even the use of fan setting. Constantly stuffy and warm. There was ongoing loud construction work daily right outside window starting early in AM. Hotel manager was responsive via email but a booklet to address frequently asked questions FULLY would relieve the guest of the responsibility of emailing numerous times and finally trying to avoid feeling like "that lady" that who pesters the manager daily. The cleaning staff was excellent, but were not available daily, and their scheduled availability was not planned. Facial cloths, typically provided by hotels for bathing were NOT available in spite of request. The kitchen appliances were newer and in good repair. Early morning departure was surprising. As we attempted to leave the building for a morning flight, we found the heavy, wooden, ancient doors to the street LOCKED with no information on how to unlock the doors. Email to manager at 430AM WAS NOT an option for timely departure. FELT DANGEROUS IN CASE OF EMERGENCY SITUATION AND NOT ANTICIPATED. Finally got out by trial and error. Would not stay here again.