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"Excellent location for some nature hikes and relaxation; great buffet food and amazing service"

"Right next to Numazu Station, so great location for getting to/from. Huge room by Japanese business hotel standards. V friendly staff and I was allowed to check-in slightly earlier upon arrival. Hotel rules mean that room is fully serviced after night three even if it does not require servicing. I was lucky to have a room which had a great view of Mt Fuji in the morning before the clouds appeared. Buffet breakfast catered for all tastes and is served between 6am-10am Mon-Fri, 7-10 Sat/Sun. "

"Great breakfast "

"It was a really nice experience. It was great that we had to take our shoes off at the entrance it really sets the vibe tha this is a true Ryokan. The room was super clean and well thought out. The facilities overall were excellent as well. Onsen was super clean and the Yukatas that they provided were fun and comfortable to wear during our stay. "

"the Spa in the newest building is marvelous."

"This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there."

"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"Great hotel nice area had a great stay high recommended "

"Very well maintained."