Best Western Ottawa hotels

"Room was clean, but some of the furniture is very worn. Hallway carpet needs cleaned. Check in staff was excellent, however my husband and I went to "happy hour" and the bartender was very rude. Breakfast was excellent. "

"I didn’t use spa, laundry!! The staff was ok, the room and the hotel a little bit old…"

"The staff was very nice and helpful. The property was in a great location! I would definitely recommend "

"Inconvenient laundry hours. Close at 10. They will lock your belongings in the laundry room til the next day if you don't get your load out before 10. Quiet time I can see that, but the moment you walk from the bathroom to the main room, you'll get a phone call from staff telling you to bring the noise down when you aren't doing anything loud at all. Place is getting worse and worse, potholes everywhere! Only stay if you're trying to save money, but you see why. This place should never be over 50 on its best season as of right now. "

"Great experience! "

"Clean room , friendly staff, easy safe parking. Overall we liked the place and since we travel to the area often we will be back! We have family in the area and have been traveling to Joliet for many years without finding "the One" hotel but this is it!! "

"Amazing"

"Yes "

"I wanted to extend my heartfelt thanks for the outstanding service provided by during my recent stay. Her professionalism, warm attitude, and swift assistance with every request significantly enhanced my overall experience "