Le personnel est très gentil, un service extraordinaire !! Un must.
Lynn
2025 年 7 月入住 2 晚
4/10 很差
Carrie
与配偶出行
2025 年 7 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Unfortunately our stay was not the best for this hotel. Our fridge in our room did not work upon arrival. This was immediately remedied and maintence did replace it promptly with a new fridge.
Unfortunately upon our return on Friday from a day out our room smelled of cigarette smoke and we had to change rooms. This was quite disturbing and concerning to think someone may have entered our room while we were out for the day. Though possible it was from neighbouring rooms. Staff did respond and relocate us promptly. I look forward to returning to Ottawa again however not sure if we would stay at this location in the future.
Carrie
2025 年 7 月入住 2 晚
10/10 超赞
Pishum
与家人及幼儿出行, 与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bien situé
Pishum
2025 年 7 月入住 2 晚
10/10 超赞
Sabrina Margaret
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Carpets in rooms seen better days. Back in the 80’s. Soap dispensers are a pain. lol. Constantly have to keep pulling up the tube where soap comes out. Annoying.
Best staff I’ve ever come across in a hotel. Shout out to Gillian.
Sabrina Margaret
2025 年 7 月入住 3 晚
10/10 超赞
Salim
与家人及幼儿出行
2025 年 7 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Easily reachable, close to center, strategic location.
With our baby it was even more convenient.
Salim
2025 年 7 月入住 2 晚
8/10 还可以
Jessie
与家人出行, 与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
L’hôtel est bien et très bien situé.
Jessie
2025 年 7 月入住 1 晚
10/10 超赞
Jimmy
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
Jimmy
2025 年 7 月入住 3 晚
10/10 超赞
Rachael
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cookies at check-in were great. Shower game was good. Parking was easy to navigate.
Rachael
2025 年 7 月入住 1 晚
8/10 还可以
Nancy
2025 年 7 月 18 日
满意:住宿条件和设施,清洁度
I hate being constantly asked ‘How are we doing’! If I have a problem, I’ll tell you.
Your front desk was wonderful - personable - & the housekeeper friendly, attractive, well-groomed & nice.
Nancy
2025 年 7 月入住 2 晚
8/10 还可以
Dibita
与家人及幼儿出行, 与家人出行
2025 年 7 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Rooms are great. Staff could be friendlier
Dibita
2025 年 6 月入住 2 晚
8/10 还可以
Camille
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean room. The kids liked the pool. Staff membres were very nice too. Parking options are very limited and pricey.
Camille
2025 年 7 月入住 1 晚
8/10 还可以
Winner
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施
After sev.? Not so good!
Winner
2025 年 7 月入住 1 晚
10/10 超赞
JOSE
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Bartender Ray and team were excellent as well as front desk . Parking is a bit of hike but all in all great stay will be back!
JOSE
2025 年 6 月入住 4 晚
10/10 超赞
Julie
与家人及幼儿出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was our first time staying with double tree and we will definitely be returning! The hotel was clean and comfortable, the pool was lovely, the breakfast was really nice and in a beautiful setting too!
It's just a bit unfortunate that it can be uncomfortable walking outside, there are some fairly sketchy individuals around the hotel and near byward market and it made our children a bit uneasy, but the hotel felt very safe. I especially liked that you needed a key to get to any floor.
We look forward to coming back!
Julie
2025 年 7 月入住 1 晚
10/10 超赞
Timothy
与家人出行
2025 年 7 月 13 日
满意:住宿条件和设施
This was my second time staying at this property. Excellent experience both times. Great downtown location with a short walk to all kinds of activities. My only complaint is both times I’ve stayed here the fridge in the room didn’t work. Not a deal breaker, but kind of annoying
Timothy
2025 年 7 月入住 2 晚
8/10 还可以
Angela
与家人出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Excellent staff! Great customer service exprience. Easy to walk downtown area.
Angela
2025 年 6 月入住 2 晚
8/10 还可以
Dave
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Great location and great price
Dave
2025 年 7 月入住 1 晚
10/10 超赞
KEVIN
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good night
KEVIN
2025 年 7 月入住 1 晚
6/10 一般
Toni
与家人出行
2025 年 7 月 12 日
满意:住宿条件和设施,员工和服务
Espresso only in rooms - had to pay 5.00 for cup of coffee. Dirty Kleenex under both beds. Stains on furniture from previous pets in room
Toni
2025 年 7 月入住 2 晚
8/10 还可以
Carla
2025 年 7 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Carla
2025 年 7 月入住 1 晚
8/10 还可以
Nadia
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
We really liked this hotel. Clean with a cool vibe and could walk to restaurants, shops, market and the beds were comfortable. There was a high pitched buzz/squeal coming from the power outlet beside the bed that was a problem when trying to sleep. We were tired and didn’t want to call for help at 11pm and move rooms so we lived with it for two nights. We didn’t want to spend our short vacation dealing with a hotel problem but it was piercing when it got late and quiet
Nadia
2025 年 5 月入住 2 晚
10/10 超赞
Kristine
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Very clean, friendly staff, welcome cookies were amazing, huge shower.