Like: The restaurant / bar
Not Like: This place needs updating. The hot tub wasn't open the entire weekend we were there. The pool was freezing. The game room was like a sauna. The stairway and areas around it leading up to the tubing slides had litter (garbage) in several areas.
Wendy
2024 年 1 月入住 2 晚
4/10 很差
Darla
与家人及幼儿出行
2024年05月9日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Staff was rude on check in had multiple parties checking in
Darla
2024 年 4 月入住 2 晚
10/10 超赞
Kelly
商务旅客
2024年05月8日
满意:住宿条件和设施,清洁度
First time ever staying in a hotel, and I didn’t wake up with a backache!
Kelly
2024 年 5 月入住 1 晚
4/10 很差
Debra
与家人及幼儿出行, 与家人出行, 团体旅客
2024年04月23日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The hotel was nice we stayed there for my grand daughters birthday so the could swim but there was so much chlorine in the pool it was literally making the kids cough and they could barely breathe so they didn't want to swim and that was the main reason for staying there was very disappointed
Debra
2024 年 4 月入住 1 晚
8/10 还可以
Jason
2024年04月21日
Jason
2024 年 4 月入住 2 晚
6/10 一般
Dennis
2024年04月21日
满意:员工和服务,清洁度
We had a King Jacuzzi Suite, the Jacuzzi died in the middle of using it. Also the cover on our heating unit for the room was loose so it was very loud every time it kicked in and rattled. They also charge for the Waterpark which is not stated when you make the reservation.
Dennis
2024 年 4 月入住 2 晚
6/10 一般
Milissa,White Bear Lake
与家人出行
2024年04月17日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
It would have been nice to know that it was an additional charge to use the water park. The Wifi did not work when we were in our room. There was no fitness center.
Milissa
2024 年 3 月入住 2 晚
6/10 一般
courtney
2024年04月7日
不满意:员工和服务
courtney
2024 年 4 月入住 1 晚
2/10 糟糕
Liam
与配偶出行
2024年04月3日
不满意:员工和服务、服务设施、住宿条件和设施
Went on a business trip, said they had WiFi, but it didn’t reach either of the rooms I stayed in, on the 3rd and 2nd floor. Tv didn’t work. They said there was breakfast, and there wasn’t. That being said if I would’ve known I would’ve never stayed there.