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关于奥塔姆瓦凯艺套房酒店的点评

2.5 out of 5
奥塔姆瓦凯艺套房酒店
125 W Joseph Ave, Ottumwa, IA

点评

8.0

很好

10 分 - 超赞。56 条好评，共有 165 条点评" "
8 分 - 还可以。66 条好评，共有 165 条点评" "
6 分 - 一般。23 条好评，共有 165 条点评" "
4 分 - 很差。13 条好评，共有 165 条点评" "
2 分 - 糟糕。7 条好评，共有 165 条点评" "

8.0/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Sharon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good place
2024 年 5 月入住 1 晚

8/10 还可以

PEGGY

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
2024 年 4 月入住 1 晚

10/10 超赞

Cheri

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Stuart

满意：员工和服务、服务设施、住宿条件和设施
Idk
2024 年 3 月入住 1 晚

10/10 超赞

Adriana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Adriana

与家人及幼儿出行, 与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the place and service

6/10 一般

Benjiman

满意：员工和服务，清洁度
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
2024 年 3 月入住 3 晚

8/10 还可以

Susan，Marshfield

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
2024 年 3 月入住 1 晚

2/10 糟糕

Judy

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
2024 年 1 月入住 1 晚

6/10 一般

Julia

2024 年 1 月入住 1 晚

10/10 超赞

Cathy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

Cassandra

满意：员工和服务，清洁度
不满意：客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Janelle

与配偶出行
满意：员工和服务，清洁度
Had no water for a shower and had to be moved to another room.
2023 年 11 月入住 1 晚

10/10 超赞

Karen

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施
Liked clean quite Dislike, parking. Alot of large equipment around. Liked, convenient close to location of trip.
2023 年 10 月入住 1 晚

8/10 还可以

Phillip

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Helpful staff made easy work of my checkin. I arrived after dark, so I can’t say anything about the property.
2023 年 10 月入住 1 晚

10/10 超赞

William

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Interior of facility was clean and you can tell that remodeling is being done. The staff was friendly and helpful. Check in was a breeze. But if i was just driving by im not sure id of stayed. They outside wasnt very pleasing to your eye.
2023 年 9 月入住 2 晚

4/10 很差

James

不满意：住宿条件和设施，员工和服务
Quality Out
Attempted to stay here. Upon arrival, hotel sign was busted , parking lot looked like a land mine field with pot holes everywhere, construction trailer box sitting on the ground close to the entry and appeared as though the hotel was close. No signs on the building or address on the building. When trying to check in was told I did not have a reservation. I showed them my Hotels.com receipt and they didn't care and told me that I shouldn't have used a third party to make a reservation. We left and Hotels.com made things right by giving a full refund. Unfortunately had an unexpected 6hr ride home...
2023 年 9 月入住 1 晚

8/10 还可以

Juanita

2023 年 9 月入住 2 晚

8/10 还可以

Stan，Stow

满意：清洁度、员工和服务、住宿条件和设施
This property was well kept w/o being highly priced.
2023 年 8 月入住 1 晚

8/10 还可以

Donna

与家人出行
满意：客房舒适度，员工和服务
Quality service at Quality Hotel
Nice place, they are remodeling, so looks messy, but what they have done, is a nice touch. Need new windows, so you can open Super...customer service, great Breakfast/coffee in the AM Move the smoking away from the building....Everyone was so nice, and and it showed that they cared.
2023 年 7 月入住 2 晚

10/10 超赞

Grace

2023 年 7 月入住 1 晚

8/10 还可以

Cindy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel is doing some great remodeling. Will be super nice when finished. Our room was a little on the small side but it was just my niece and myself. We were fine. Iur room had been recently remodel. Very nice.

8/10 还可以

J

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good service and quick service to get me right to my room. Breakfast was good also.
2023 年 6 月入住 1 晚

6/10 一般

Lee

满意：清洁度、员工和服务、客房舒适度
2023 年 6 月入住 2 晚

10/10 超赞

Phil

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
New renovations are very nice.
2023 年 5 月入住 1 晚

8/10 还可以

Sharon

与家人出行, 带宠物出行
不满意：清洁度
There was all kind of trash and debris everywhere
2023 年 5 月入住 1 晚

10/10 超赞

MaKayla

满意：清洁度、员工和服务、住宿条件和设施
Staff was very nice and even gave me a free upgraded room. Everything was clean and the rooms were a bit outdated but I did happen to see the rooms they were re-doing and they looked so nice! The only thing that threw me off was the towel situation. You had to bring dirty towels to the front to get clean ones but then again I was staying at a hotel with an entire baseball team and I’m sure they needed a million towels.
2023 年 5 月入住 1 晚

10/10 超赞

David

2023 年 2 月入住 2 晚

10/10 超赞

Jessica

2023 年 2 月入住 1 晚

10/10 超赞

Tiffany

2023 年 2 月入住 1 晚

10/10 超赞

Larry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was short but pleasant. The breakfast was outstanding.
2023 年 2 月入住 1 晚

10/10 超赞

WENDY，St Francis

带宠物出行
满意：清洁度、员工和服务、服务设施
The outside property is a bit messy. Lots of holes in the lot. Three big dumpster out front too. Kinda made for a rough first impression. Room was great though and pillows were fluffy. Pool and hot tub were excellent!
2023 年 1 月入住 1 晚

10/10 超赞

Galen

满意：清洁度、员工和服务、住宿条件和设施
Breakfast was good. Hotel staff are great!
2022 年 12 月入住 2 晚

10/10 超赞

Pam

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very courteous
2022 年 11 月入住 1 晚

2/10 糟糕

Dennis

与家人出行
不满意：住宿条件和设施，清洁度
I never stepped inside. It looked horrible.
2022 年 10 月入住 1 晚

4/10 很差

Deborah

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Don’t stay there.
When we pulled up to the parking lot it had huge potholes that you could barely get around and there are people outside with a barbecue grill with beer and alcohol and a bunch of people like they were at a park. There is trash everywhere in the parking lot. The carpet in the room looked like it had not been vacuumed it looked dirty like it had things spilled all over it. The room smelled like mold and there was an old moldy air freshener in the closet. The hallway smelled dirty I had to hold my breath walking down the hallway to leave the hotel. The people hanging out outside the hotel looked very shady and I would never take my family there if I had little kids. I will never stay at the quality Inn in Ottumwa Iowa ever again and I may not use hotels.com. It was an overall bad experience and they had signs hanging up saying that they had won awards back in 2017. If they had won awards they wouldn’t win any now.
2022 年 10 月入住 1 晚

2/10 糟糕

Kevin

2022 年 10 月入住 2 晚

6/10 一般

Jesse

不满意：客房舒适度，清洁度
2022 年 9 月入住 2 晚

10/10 超赞

joan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 5 晚

6/10 一般

Roxann

满意：客房舒适度，员工和服务
3 day stay was okay
The room looked clean, but the rug turned my feet black. Outside screen was hanging off and the windows were quite dirty. The hot tub had a leak that wet the hall floor continually. They had fans on to dry the floor, but really needed to empty the hot tub and get it fixed. The breakfast was good, the extra cookies at night was a great touch. The bed was clean, but too soft for my taste. The management was very helpful, and the staff was always smiling.
2022 年 9 月入住 3 晚

8/10 还可以

David，American Fork

2022 年 8 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really Great Place to Stay!
Older hotel is well-kept with fairly new carpeting, paint, and furniture. Staff provides excellent service. Would give them more stars if I could. About the parking lot... The lot itself is fine. The short road that leads to it is horrible. I suspect that road is not owned by the hotel as there is another lot off of the road that is also in horrible shape. The road may be a shared road.
2022 年 5 月入住 3 晚

8/10 还可以

Barry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 1 晚

10/10 超赞

michael

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful and friendly. Nice Pool and Hot Tub. Clean.
2021 年 10 月入住 2 晚

8/10 还可以

Craig

满意：服务设施，员工和服务
2021 年 10 月入住 1 晚

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Check in was quick which was great because it was late.
2021 年 10 月入住 1 晚

4/10 很差

Matthew

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Deal with the prostitution that is going on in this hotel.
2021 年 9 月入住 1 晚

6/10 一般

Larry

与家人出行
满意：客房舒适度，清洁度
Last resort
The room was your average room, and it was ok. But unless you were hooked up to wifi, you could kiss communication goodbye. No calls or texting, not even in the parking lot. Oh, the parking lot...just the thought makes my back hurt! It is just a series of different sized potholes! We stayed at this place maybe 15 years ago and the parking lot is still as bad as it was back then! I really think we'll be giving this one a pass from now on, unless we are desperate. We decided to give it another try, because it had been so long. But now it's in the last resort category.
2021 年 9 月入住 1 晚

4/10 很差

Christopher

与家人出行
不满意：住宿条件和设施
The property is older and needs updating, the room was sparse and had plumbing issues but the bed was decent. Definitely doesn’t deserve a 4 star rating
2021 年 9 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚