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关于堪萨斯城/堪萨斯公园/会议中心君悦酒店的点评

3 out of 5
堪萨斯城/堪萨斯公园/会议中心君悦酒店
5001 W 110th St, Overland Park, KS

点评

9.0

非常棒

10 分 - 超赞。659 条好评，共有 1003 条点评" "
8 分 - 还可以。238 条好评，共有 1003 条点评" "
6 分 - 一般。62 条好评，共有 1003 条点评" "
4 分 - 很差。24 条好评，共有 1003 条点评" "
2 分 - 糟糕。20 条好评，共有 1003 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Michael

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, quiet and personnel very nice. The only area that wasnt great, when calling in to report a late arrival, the person seemed to be a bit aggravated.
2024 年 5 月入住 2 晚

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Stacy Dierenfeldt, General Manager 于 2024年05月21日 的回复
Thank you for staying with us. We appreciate your feedback and look forward to seeing you again in the future.

10/10 超赞

Wendy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is conveniently located near one of the major highways but distant enough for the noise to be an issue. The hotel is undergoing renovations which was only evident to me by the cardboard covering the floor of the elevators. The room I stayed in was very spacious and had nice modern touches. I loved that the sink was outside the bathroom/shower as it gave me the chance to utilize the sink and counter while a family member used the shower. I really enjoyed the continental breakfast; there were plenty of delicious options available. The pool was a decent size. I did not use the gym but I saw it had a stationary bike, two treadmills and plenty of weights. The staff was always very attentive and helpful. I would definitely stay at this hotel again.
2024 年 5 月入住 3 晚
Stacy Dierenfeldt, General Manager 于 2024年05月21日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Tiah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was informative and helpful and very professional. The room was clean very comfortable stay.
2024 年 5 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年05月21日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again in the future.

4/10 很差

Nathan Lee，Rigby

不满意：住宿条件和设施，清洁度
Terrible room design. Shoddy construction
2024 年 3 月入住 7 晚
Assistant General Manager 于 2024年05月12日 的回复
Hello Nathan, Thank you for taking the time to leave a review. We sincerely apologize for the disappointment caused by the room design.We understand how frustrating it can be to experience a room that falls short of expectations. We take all guest feedback seriously, and your comments will be valuable as we strive to improve our accommodations.

10/10 超赞

Emily

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
weekend breakfast starting at 7 was unfortunate as we had to leave by then to be somewhere.
2024 年 5 月入住 2 晚
Assistant General Manager 于 2024年05月12日 的回复
Hello Emily, thank you for staying with us and taking the time to leave a review. We appreciate your feedback on the breakfast service hours.We understand that a 7:00 am breakfast start time might not be ideal for everyone, especially for weekend getaways. We apologize for any inconvenience this caused you and your plans. In the meantime, if you have any suggestions for grab-and-go breakfast items you'd appreciate, please don't hesitate to let us know.Thank you again for your feedback. We hope to welcome you back soon and provide a more convenient breakfast experience.

10/10 超赞

Rachel，Centralia

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Private
2024 年 5 月入住 2 晚
Assistant General Manager 于 2024年05月12日 的回复
Hello Rachel, thank you for staying with us and taking the time to leave feedback. We are happy to know your stay was most enjoyable. We look forward to welcoming you back in the near future!

6/10 一般

Charles

与家人出行
满意：员工和服务
不满意：服务设施
You could tell it was an older hotel. They were in the process of renovation it which is the only reason i rate this as average. Even though construction was going on, the place was kept pretty clean.
2024 年 2 月入住 2 晚
Stacy Dierenfeldt, General Manager 于 2024年05月1日 的回复
Thank you for the feedback regarding your recent stay. We appreciate you staying with us and look forward to seeing you again in the future.

10/10 超赞

Diana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年05月1日 的回复
Thank you for staying with us! We appreciate our feedback and look forward to seeing you again in the future.

10/10 超赞

Steven

2024 年 4 月入住 4 晚
Stacy Dierenfeldt, General Manager 于 2024年05月13日 的回复
Thank you for staying at Hyatt Place! We value your feedback and look forward to seeing you again in the future.

10/10 超赞

Cindy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff was amazing and we will definitely be back to this property
2024 年 4 月入住 1 晚
Assistant General Manager 于 2024年04月20日 的回复
Hello Cindy, thank you for staying with us and sharing your experience. It was a pleasure to host you and we are happy to know our team provided excellent service. We look forward to welcoming you back during your next visit Kansas City.

8/10 还可以

carlos

2024 年 4 月入住 2 晚
Assistant General Manager 于 2024年05月12日 的回复
Hello Carlos, thank you for staying with us and taking the time leave feedback. We are happy to know you enjoyed your stay with us and we hope to welcome you back in the near future!

8/10 还可以

Cathy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Missed the fact that the room didn't have a microwave in it to warm up coffee, etc. Also no drawer space for clothes and the bathroom where the shower/toilet was is very small and you had to step all the way in to be able to close the door.
2024 年 4 月入住 2 晚
Assistant General Manager 于 2024年04月20日 的回复
Hello Cathy, thank you for staying with us and taking the time to leave a review. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize for the inconvenience caused by the lack of a microwave in your room, limited drawer space for clothes, and the small size of the bathroom. We understand how important it is to have amenities that meet your needs, and we regret that our room fell short on these points.Microwave: While our rooms do not feature microwaves, we do have a few on hand that can be given upon request.Bathroom Size: We understand the tight quarters in the bathroom can be frustrating. Unfortunately, due to the historic nature of our building, significant modifications to the bathroom layout are not feasible at this time. However, we will explore options to potentially maximize space utilization within the existing footprint.Thank you again for your feedback. We hope you will consider giving us another opportunity to welcome you back during future travels.

10/10 超赞

Bobbi

满意：员工和服务
I booked the wrong room and they graciously moved us to another without hesitation. It was very much appreciated.
2024 年 4 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年04月17日 的回复
I am delighted that our staff was able to assist you with making this change to your reservation. We look forward to seeing you again in the future. Thanks for your feedback.

4/10 很差

Patrick

与家人出行
不满意：住宿条件和设施
Property was under renovation and we were not notified.
2024 年 4 月入住 3 晚
Stacy Dierenfeldt, General Manager 于 2024年04月10日 的回复
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

10/10 超赞

Greg

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Assistant General Manager 于 2024年04月6日 的回复
Hello Greg, thank you for staying with us and sharing your experience. We hope to see you during your next visit to Kansas City!

8/10 还可以

Madhavi

2024 年 3 月入住 2 晚
Greg 于 2024年04月18日 的回复
Thank you so much for staying with us & if you choose to come back, we'll have a brand new renovated hotel for you to stay at.

8/10 还可以

Kyle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was under renovations when r stayed there but the workers were respectful and be too disruptive. Water pressure was not very good though.
2024 年 3 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年03月29日 的回复
Thanks for staying with us! We appreciate your feedback and hope to see you again in the future.

2/10 糟糕

Daisy

2024 年 3 月入住 1 晚
Assistant General Manager 于 2024年04月13日 的回复
Hello Daisy, we are sorry to hear your stay was anything less than satisfying. If you would like to share more information regarding your most recent stay, please contact us. It was a pleasure to host you and we hope to have the opportunity to welcome you back in the future.

4/10 很差

Matthew

2024 年 3 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年04月10日 的回复
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

2/10 糟糕

Carlos D.

满意：员工和服务
不满意：住宿条件和设施
2024 年 3 月入住 2 晚
Assistant General Manager 于 2024年03月22日 的回复
Hello Carlos, thank you for staying with us and sharing your experience. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 一般

Julie

2024 年 3 月入住 1 晚
Assistant General Manager 于 2024年04月6日 的回复
Hello Julie, thank you for staying with us and sharing your experience. we apologize if your stay was anything less than satisfying. If you would like to share additional details about your stay, please feel free to contact us. Again, we apologize for any inconveniences faced during your stay and hope to see you during your next visit to Kansas City.

6/10 一般

Keith

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Lots of construction going on. Made it a bit unclean. And the water pressure in our room was so bad we barely got a stream out of it. Maybe it will be better once the construction was done. I also booked a king. Room was very small and that was not a king bed. Bathroom was so small it's hard to close the door.
2024 年 2 月入住 4 晚
Stacy Dierenfeldt, General Manager 于 2024年02月26日 的回复
Thank you for staying with us. We appreciate your feedback and will be sure to share your comments with our team. I apologize for the disruption from construction and look forward to sharing a new product once the renovation is completed.

6/10 一般

Rosario

2024 年 2 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月20日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Barbara

满意：清洁度、员工和服务、客房舒适度
Overland Park, KS
They were remodeling the Hyatt so it was kind of a mess.
2024 年 2 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月20日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.

4/10 很差

James

与家人出行
满意：员工和服务
不满意：住宿条件和设施
It should be disclosed on their Orbitz listing that they are undergoing a multi-month reconstruction of the hotel and that many of the areas are closed and construction is occurring each day.
2024 年 2 月入住 2 晚
Stacy Dierenfeldt, General Manager 于 2024年02月20日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.I apologize that you were surprised by the renovation. This information is posted on all booking channels, including Orbitz.

10/10 超赞

Tyah

2024 年 2 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月20日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Nic

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Assistant General Manager 于 2024年02月16日 的回复
Hello Nic, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

8/10 还可以

Diana

与配偶出行, 商务旅客
满意：员工和服务，清洁度
Construction going on.
2024 年 2 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月13日 的回复
Thank you for staying with us recently! We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Marabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年02月14日 的回复
Hello Marabeth, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

6/10 一般

bruce

满意：员工和服务，清洁度
2024 年 1 月入住 4 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No mircowaves in the room? You have to use the one in the main lobby in front of elevators
2024 年 2 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 超赞

David

2024 年 2 月入住 1 晚
Assistant General Manager 于 2024年03月20日 的回复
Hello David, thank you for staying with us and sharing your experience. We hope to see you again during your next visit to Kansas City!

8/10 还可以

Cristy

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 还可以

Carol

与家人出行
满意：客房舒适度，员工和服务
Being remodeled.
Being remodeled so lots of construction.
2024 年 1 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 还可以

Daniel

满意：员工和服务、住宿条件和设施、客房舒适度
Under renovation
2 inches of water backed up after a short shower. They switched us to a different room
2024 年 1 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 还可以

Squirrely's LLC

满意：员工和服务，清洁度
The breakfast was surprisingly good. A large portion of the hotel was under construction so it wouldn't be fair to give a bad review on property condition. What I did see of the property was nice and I'm sure the new remodeling will be even better once finished. It wasn't a hassle. The staff was very helpful and courteous.
2024 年 1 月入住 2 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

4/10 很差

David

与配偶出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
We were not informed that the hotel is under construction, the fitness center was closed, dining was not an actual restaurant with decent food. The hotel was dirty and old. We were here for business so it was very disappointing and not at all convenient.
2024 年 1 月入住 4 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

6/10 一般

Amith

满意：清洁度
不满意：员工和服务
2024 年 1 月入住 3 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 超赞

Zach

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, convenient and the staff is amazing.
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月17日 的回复
Hello Zach, thank you for staying with us and sharing your experience. We are happy to know your stay was most enjoyable and will share your kind words with our team! We look forward to seeing you again in the near future.

10/10 超赞

David

满意：住宿条件和设施
Nice rooms
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月17日 的回复
Hello David, thank you for staying with us and sharing your feedback. We hope to see you again soon!

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place to get good sleep and close to medical
I came in the night before since i live 4 hours away, for surgery. The front office staff was most a amazing when we arrived Definitely will.stay again in the arwa
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月17日 的回复
Hello, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! We look forward to hosting you again in the near future.

8/10 还可以

Gavin

2024 年 1 月入住 3 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 超赞

Harlan

2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月17日 的回复
Hello Harlan, thank you for staying with us and sharing your experience. We look forward to hosting you again during your next visit to Kansas City.

10/10 超赞

Nicole

2024 年 1 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 超赞

Barbara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super place at great price
Every person there is so very helpful. This room we got this most recent time was even more comfy than last time. The best beds!!!!
2023 年 12 月入住 3 晚
Assistant General Manager 于 2024年01月5日 的回复
Hello Barbara, thank you for stating with us and sharing your experience. We are happy to know that your stay was most enjoyable. It is our hope to welcome you back during your next visit to Kansas City!

10/10 超赞

Melinda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet place to stay! They are currently remodeling, but it's on the opposite side of the hotel. Several parts of the rim had been updated. It was clean and quiet. Breakfast options were great. Staff was very friendly and courteous. Great area with easy access.
2023 年 12 月入住 2 晚
Assistant General Manager 于 2024年01月5日 的回复
Hello Melinda, thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Veun，Olathe

2023 年 12 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel !!
This hotel is tucked away in a business park, so it is quiet and off the main road. They are doing some remodeling onsite. The staff said they are upgrading the bathrooms. The staff is very friendly and helpful. You can order food at the front desk to take to your room. The pizza and burger we ordered were good and ready in a timely manner. We would definitely stay there again.
2023 年 12 月入住 1 晚
Assistant General Manager 于 2024年01月5日 的回复
Hello Charles, thank you for staying with us and sharing your feedback. It is great to hear you enjoyed your stay. We look forward to welcoming you back during your next visit to Kansas City!

10/10 超赞

Lori

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly Recommend
We traveled to KC with friends for the weekend. We had a very nice stay. Even though this hotel is undergoing a renovation, everything was clean and in order. The staff was extremely friendly and accommodating. Breakfast was the standard fare and there was something for everyone.
2023 年 12 月入住 1 晚
Stacy Dierenfeldt, General Manager 于 2024年02月6日 的回复
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.