Pacific Coast Hotel with Pool

"The staff's attention is always excellent; they are very attentive to our needs. This Lenten and Holy Week season is unique because of the hotel's activities."

"The food was basic, not many options to choose. "

"It was an amazing experience ."

"Room was okay, the place is beautiful; Antigua is magical and the hotel is nice and beautiful everywhere you go. The issue is service needs work. I was asked to leave my ID for a lent umbrella, leaving me with no ID in case police stops me, I’m paying well over two hundred per night and they don’t trust me with my umbrella? Could ask me to leave my room key so I don’t forget the umbrella or even make me sign a “loose it and pay for it ticket” ; but requiring me leave my ID was a discomfort. I think the staff is polite, but need some service training, I asked for tips on restaurants, favorite ruins within the city to visit, areas to walk to; all with multiple staff members and answers were always lukewarm “it’s all good” “anywhere is fine. "

"My favorite place in Guatemala!! So amazing "

"The Naïf was very special. Room was very comfortable. The staff was friendly and the ambiance was ideal. The hotel was located within walking distance of cafes, restaurants and great shops. Would stay there again without hesitation. "

"Clean, safe, beautiful. Restaurant food was good, a bit pricey but good; good staff."

"Food and service great. The buildings are a little old but clean. Probably the renovation they are doing now will help to make it more confortable."