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关于蝴蝶格罗夫旅馆的点评

2 out of 5
蝴蝶格罗夫旅馆
1073 Lighthouse Ave, Pacific Grove, CA

点评

8.6

超赞

10 分 - 超赞。498 条好评，共有 1000 条点评" "
8 分 - 还可以。362 条好评，共有 1000 条点评" "
6 分 - 一般。97 条好评，共有 1000 条点评" "
4 分 - 很差。28 条好评，共有 1000 条点评" "
2 分 - 糟糕。15 条好评，共有 1000 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

TIEN TSAI

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Equipments is old but clean and comfortable
2020 年 1 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度
不满意：客房舒适度
有選擇的話不會去第二次
2019 年 9 月入住 1 晚

8/10 还可以

JenTang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 1 晚

10/10 超赞

Weibing

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
特別推薦
乾淨整潔、價格合理、無可挑剔。
2018 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel
Very good hotel, clean and tidy, rustic america. The hotel is very close to 17mail, you can turn a corner at the entrance, worthy of occupancy.

8/10 还可以

Nanning，china

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
订了两间，其中一间免费升级，非常舒服。但是空调噪声很大，早餐还好，选择较少，服务人员态度非常好！

8/10 还可以

jing

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Gary

We stumbled on this place and we weee pleasantly surprised. We will be back
2024 年 5 月入住 1 晚

10/10 超赞

shara

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Monique

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful grounds and very large family room. Next to the Butterfly Sanctuary. Really liked the historical architecture, obviously old repurposed property with the main mansion subdivided into larger bedrooms.
2024 年 5 月入住 1 晚

6/10 一般

Jessica，Lynnwood

与家人出行
满意：员工和服务
不满意：住宿条件和设施
The main house we stayed in was so musty that all my clothes still smell. It was loud and you could hear everything going on around you. The shower head was super short and it felt awkward showering with it. The main door wouldn’t close but we did have a fridge with an okay freezer, microwave, and fans were available which is nice. The trail next go to the monarchs were closed so we didn’t get any feedback for those surrounding areas.
2024 年 4 月入住 2 晚

10/10 超赞

Juliana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Anita

团体旅客
满意：服务设施
Clean and convenient.
2024 年 4 月入住 1 晚
Suzy 于 2024年04月30日 的回复
Dear Anita,Thank you for choosing our quaint hotel and sharing your delightful experience! We're thrilled you enjoyed our clean rooms and convenient location near the monarch butterfly preserve. We look forward to welcoming you back for another enjoyable stay!Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Suzy 于 2024年04月22日 的回复
Dear Cindy,Thank you for the perfect score. We hope to see you again for another memorable stay.Kind regards,BGI Team

10/10 超赞

Victoria，San Francisco

带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice inn! Clean comfy room. There is a small refrigerator, microwave and coffee machine in the room which was very nice. Friendly staff. They allow dogs. There is a small grassy area in front of the room to walk a dog if needed. There is bigger field right outside of the property. They have pool and Jacuzzi (but I haven't had a chance to use it). Butterfly sanctuary is literally starts on the same property. There is a cafe at walkable distance from the property. I'll definitely come back again.
2024 年 4 月入住 1 晚
Suzy 于 2024年04月13日 的回复
Dear Victoria,Thank you so much for the perfect score and a wonderful review. We look forward to seeing you again for another memorable stay.Kind regards,BGI Team

6/10 一般

Alexis

满意：员工和服务
2024 年 4 月入住 1 晚
Suzy 于 2024年04月9日 的回复
Dear Alexis,Thank you for your feedback. We hope to see you again.Kind regards,BGI Team

10/10 超赞

Shannon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and spacious. Room was cold and hard to get warm. Parking was challenging. Hotel staff were nice and friendly.
Suzy 于 2024年04月7日 的回复
Dear Shannon,Thank you for the perfect score and your feedback. We hope to see you again.Kind regards,Butterfly Grove Inn Team

8/10 还可以

Cynthia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Suzy 于 2024年03月28日 的回复
Dear Cynthia,Thank you for your positive feedback. We look forward to seeing you again.Kind regards,BGI Team

8/10 还可以

Marjorie

满意：员工和服务，清洁度
Very pet friendly and adjacent to the monarch butterfly sanctuary. Desk staff was very nice and responsive to questions/concerns.
2024 年 3 月入住 2 晚
Suzy 于 2024年03月21日 的回复
Dear Marjorie,We are delighted to hear that you had a lovely experience at our pet-friendly hotel. Our location is indeed a treasure, situated adjacent to the monarch butterfly sanctuary and just a short stroll away from the captivating beaches and the serenity of the sea. Thank you for your kind words about our front desk staff. We look forward to welcoming you again for another memorable stay.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Deborah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Suzy 于 2024年03月20日 的回复
Dear Deborah,Thank you for the perfect score and positive feedback. We look forward to seeing you again for another memorable stay.Kind regards,BGI Team

6/10 一般

Melinda

与家人出行
Pros- Clean rooms, nice area, TVs have good channels , working WiFi. Cons- Thin walls, you can hear people talking, no complimentary breakfast. Overall - Despite the Cons mentioned, we would still recommend it .We still had a good stay .
2024 年 3 月入住 3 晚
Suzy 于 2024年03月13日 的回复
Dear Melinda,Thank you for taking the time to leave us a rating of your stay with us at Butterfly Grove Inn. We appreciate your patronage and look forward to serving you better in the future.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

Cheryl

与配偶出行
Very clean. Nice area
2024 年 3 月入住 2 晚
Suzy 于 2024年03月12日 的回复
Dear Cheryl,Thank you so much for the positive feedback. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
2024 年 2 月入住 2 晚
Suzy 于 2024年02月13日 的回复
Dear Guest,Thank you so much for the PERFECT SCORE review. We are glad you had an excellent stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, quiet, comfortable. Enjoyed our stay.
2024 年 1 月入住 2 晚
Suzy 于 2024年02月1日 的回复
Dear Guest,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Elisa，Pacifica

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay in PG, right next to the Monarch butterfly sanctuary. Clean, safe, quiet surroundings, wonderful staff, and budget-friendly. There’s a pool and hot tub, too!
2024 年 1 月入住 2 晚
Suzy 于 2024年01月29日 的回复
Dear Elisa,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Butterflies
2024 年 1 月入住 1 晚
Suzy 于 2024年01月29日 的回复
Dear Guest,Thank you for your positive feedback. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would stay again
This was our first here and we enjoyed ourselves. The staff was great and helpful. We liked being so close to the butterflies
2024 年 1 月入住 5 晚
Suzy 于 2024年01月29日 的回复
Dear Susan,With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a remarkable first impression. We are thrilled to hear that our staff was great and helpful. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. We can't wait to see you again.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

Kira

与家人出行
满意：住宿条件和设施，员工和服务
The front desk was very helpful and professional in dress and demeanor. The room was spacious and beds very comfortable. Booking, checking in, access, and check out were very easy. Overall, it was an excellent stay and I look forward to our next visit. The carpet needed a deep clean and the tub needed replacing. The water did not get very hot. We had noisy neighbors one night, and the light came through the blinds at night, so sleep was a little fitful. The location was ideal for beach and aquarium access. Good grocery stores nearby. I would stay here again without hesitation.
2024 年 1 月入住 2 晚
Suzy 于 2024年01月29日 的回复
Dear Kira,We truly appreciate your kind words and the time you've taken to share your experience at Butterfly Grove Inn. Thank you for your positive feedback and for choosing to stay with us. We are delighted to hear that you appreciate our helpful and professional staff, spacious rooms, comfortable beds, check-in/out process, and ideal location near local attractions.Also, we have shared your feedback with our team to improve in these areas.We can't wait to see you again for another enjoyable stay!Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Margaret

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Suzy 于 2024年01月29日 的回复
Dear Margaret,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Anna

与家人出行
Great location for our trip.
2024 年 1 月入住 1 晚
Suzy 于 2024年01月28日 的回复
Dear Anna,Thank you for the perfect rating. We are so glad you enjoyed your stay and would love to host you again.Kind regards,BGI Team

10/10 超赞

Tiffanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location for peace and relaxation.
This is a really nice place to stay. It’s quiet and peaceful. I love the location right next to the Monarch sanctuary and coastline. It’s a good value. We stayed in a junior suite.
2024 年 1 月入住 2 晚
Suzy 于 2024年01月23日 的回复
Dear Tiffanie,Thank you for the PERFECT score and for sharing your thoughts on your recent stay at our convenient and peaceful property in Pacific Grove. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Amanda，san mateo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Suzy 于 2024年01月22日 的回复
Dear Amanda,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 2 晚
Suzy 于 2024年01月22日 的回复
Dear Guest,Thank you for your positive feedback. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Peter

2024 年 1 月入住 2 晚
Suzy 于 2024年01月22日 的回复
Dear Peter,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Irene

2024 年 1 月入住 1 晚
Suzy 于 2024年01月22日 的回复
Dear Irene,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Suzy 于 2024年01月3日 的回复
Dear Lisa,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Sue

满意：住宿条件和设施，清洁度
We've stayed here several times, quiet, affordable, dog-friendly. Unfortunately, they stopped providing the free breakfast but it's not a "deal breaker." This property also houses the monarch butterfly grove, we did not see too many because it was cloudy. Property is walkable to the ocean as well.
2023 年 12 月入住 3 晚
Suzy 于 2024年01月1日 的回复
Dear Sue,We truly appreciate your kind words and the time you've taken to share your experience at Butterfly Grove Inn. Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Joyce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
We stayed here so we could see the Monarch Butterfly Sanctuary early in the morning. We were greeted by a friendly informative staff member. He gave a great suggestion for dinner that night. The room was quaint and very clearn. We have a small service dog and she allowed with no issues.
2023 年 12 月入住 1 晚
Suzy 于 2024年02月1日 的回复
Dear Joyce,With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a remarkable first impression. We are glad to hear that our staff was friendly and informative and gave a great suggestion for dinner. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. We can't wait to see you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Tobin

butterfly inn
We enjoyed our stay at the Butterfly grove inn very cute older hotel nestled in the woods of pacific grove it was quiet and peaceful room was clean and front desk was friendly and accommodating i would stay here again
2023 年 12 月入住 1 晚
Suzy 于 2023年12月27日 的回复
Dear Tobin,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Again, we are so glad you enjoyed your stay, and we would love to host you again. Kind Regards, Butterfly Grove Inn Team

10/10 超赞

Deidre，Camarillo

2023 年 12 月入住 3 晚
Suzy 于 2023年12月27日 的回复
Dear Deidre,Thank you for the perfect rating. We are so glad you enjoyed your stay and would love to host you again.Kind regards,BGI Team

10/10 超赞

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pretty pink inn
The Inn is adjacent to the Monarch sanctuary, so you can visit it several times to see the monarchs clustered or more active. The room was very neat and clean. It came equipped with microwave, mini fridge and coffee maker.
2023 年 12 月入住 1 晚
Suzy 于 2023年12月27日 的回复
Dear Jan,Thank you so much for the PERFECT SCORE review. We are glad you found our pink inn pretty and had a wonderful stay at Butterfly Grove Inn. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. We would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Sharon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient and comfortable
2023 年 11 月入住 2 晚
Suzy 于 2023年12月27日 的回复
Dear Sharon,We truly appreciate your kind words and the time you've taken to share your beautiful pictures. Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

Gabriel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, right by Monarch Butterfly Sanctuary, easy access to roads, well maintained, nice pool and jaccuzi. However, be aware that room 17 is next to the laundry room and the staff is using it all day till 5 pm, when the washer goes into spin cycle it sounds like a jet engine is revving up. However, place is quiet at night.
2023 年 11 月入住 3 晚
Suzy 于 2023年12月27日 的回复
Dear Gabriel,Thank you for sharing your thoughts on your recent stay at our convenient and well-maintained property in Pacific Grove. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Jakeb

满意：清洁度、员工和服务、住宿条件和设施
Exceeded expectations
2023 年 11 月入住 2 晚
Suzy 于 2023年12月27日 的回复
Dear Jakeb,Thank you so much for the PERFECT SCORE review. We are thrilled to hear that your stay at Butterfly Grove Inn exceeded expectations. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 超赞

EMILY

与配偶出行
满意：员工和服务，清洁度
Walls are a little thin. Could hear the gentleman snoring throughout the evening. Plumbing is older and could hear every shower, sink water, and toilet flush. I would also have appreciated limited breakfast for the room price.
2023 年 11 月入住 1 晚
Suzy 于 2023年12月27日 的回复
Dear Emily,Thank you for sharing your thoughts on your recent stay at Butterfly Grove Inn. We have shared your feedback with our team to improve in these areas. We hope you give us another chance soon so we can share a more positive experience. Kind Regards,Butterfly Grove Inn Team

8/10 还可以

Rochelle

满意：清洁度、员工和服务、住宿条件和设施
We would stay again.
2023 年 11 月入住 2 晚
Suzy 于 2023年12月27日 的回复
Dear Rochelle,Thank you for your positive feedback. We are glad you enjoyed your stay and look forward to seeing you again.Kind regards,Butterfly Grove Inn Team

10/10 超赞

Kimberly

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Butterflies
Favorite place to stay in Pacific Grove.
2023 年 11 月入住 2 晚
Suzy 于 2023年12月27日 的回复
Dear Kimberly,Thank you so much for the PERFECT SCORE review. We are thrilled to hear that we are your favorite place to stay in Pacific Grove. We can't wait to see you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

8/10 还可以

真实旅客

与家人出行
2023 年 10 月入住 1 晚
Suzy 于 2023年10月31日 的回复
Dear Guest,Thank you for your positive feedback. We look forward to seeing you again.Kind regards,BGI Team

8/10 还可以

Manuel R

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel and accommodations. Everything was great except for the very short showers. This won't be a problem for anyone under 5 feet tall though.
2023 年 10 月入住 1 晚
Suzy 于 2023年10月30日 的回复
Dear Manuel,Thank you for sharing your thoughts on your recent stay at Butterfly Grove Inn. We have shared your feedback with our team to improve in these areas. We hope you give us another chance soon so we can share a more positive experience. Kind Regards,Butterfly Grove Inn Team

10/10 超赞

Adora

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Suzy 于 2023年10月31日 的回复
Dear Adora,Thank you for the perfect rating. We look forward to seeing you again.Kind regards,BGI Team