Palazzo della Pilotta

The room was clean, and the cleaning lady was very nice and friendly. However, the room definitely needs some upgrades. The TV was extremely small, more like a desktop computer size, and there was only one pillow in the room. I had to ask the maintenance lady to bring me another one. We also had a balcony, but there were no chairs or table, which made it impossible to actually sit outside and enjoy it. Another disappointment was the coffee situation. There was only instant coffee in the room and no coffee maker. Breakfast was okay, with a little bit of everything. The staff at breakfast and throughout the hotel were very nice, helpful, and always willing to assist. The location deserves 5 stars. It was excellent and extremely convenient for walking to many places and attractions. Overall, the location and friendly staff were the highlights, but the room and amenities need improvement for the price and standard I would expect.