Naples Palazzo Pignatelli di Monteleone Hotels

"Very nice staff Nice rooftop Nice location Nice room and comfortable bed In the fitness room there was only running- and step maschines. "

"A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence."

"Ideal"

"Very nice breakfast. "

"Clean room kind staff "

"Breakfast was a joke. The platters were empty. We waited 10 min , no one stocked anything. Then we asked one of the staff to make us omelet. They brought us plane one egg omelet and told us it will be 12 euros to room charge which they ended up waiving as there really was no food in the platters. First time had worst experience in a hotel. Bathroom has no vent fan. Shower door did not close and when we used the shower. Water is all over the floor outside shower. Front desk staff Francisco - so rude. Location is not tourist friendly . There are not good options to eat around the area either. "

"Excellent accommodation in perfect location - in the heart of Naples historic quarter - great staff and service, very clean, lovely breakfast. Comfy beds. You can step away from the madness here and have some tranquility. Could not recommend enough. Will definitely stay next time in Naples 👍"

"Great location and friendly/helpful staff. "

"Breakfast food was bad and very limited for dairy free. A loud party til 12am disrupted our stay. Management were not empathetic and only comped a lunch bill for a night of interrupted sleep."