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关于沙漠岛度假村 - VRI 美国的点评

3 out of 5
沙漠岛度假村 - VRI 美国
2555 East Palm Canyon Drive, Palm Springs, CA

点评

9.2

非常棒

10 分 - 超赞。307 条好评，共有 425 条点评" "
8 分 - 还可以。87 条好评，共有 425 条点评" "
6 分 - 一般。18 条好评，共有 425 条点评" "
4 分 - 很差。4 条好评，共有 425 条点评" "
2 分 - 糟糕。9 条好评，共有 425 条点评" "

9.6/10

清洁度

9.0/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

TSUNG-YU

与家人出行
满意：客房舒适度，清洁度
2023 年 9 月入住 2 晚

10/10 超赞

Chengguo

2021 年 12 月入住 1 晚

10/10 超赞

Melissa

满意：住宿条件和设施，清洁度
This was a great property. Quiet and clean and a good price.
2024 年 4 月入住 3 晚

10/10 超赞

John

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The grounds were well maintained and lots of flowers!
2024 年 3 月入住 2 晚

8/10 还可以

Annette

与家人出行
满意：服务设施
Very welcoming, quiet, well appointed and excellent location. Would definitely stay again
2024 年 3 月入住 5 晚

10/10 超赞

Elisabeth

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
These units are not fancy, but clean, roomy, comfortable and well equipped. We will stay here again when we're in the area next.
2024 年 3 月入住 2 晚

10/10 超赞

Tao

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Spacious and comfortable. Loved the steam shower.
2024 年 3 月入住 3 晚

2/10 糟糕

Matthew

与配偶出行
满意：住宿条件和设施，清洁度
不满意：服务设施
We arrive at 4PM and our room was not ready after driving over 6 hours and having a dinner reservation. They had to fix the toilet. After waiting 15 minutes we finally got to our room where he was still fixing it. Then the next day after going downtown we came back to our room. the water was shutoff and we asked how long and after a constant back and forth they said 5 hours. There temporary fix was to shower in the tennis court showers and there next thing they offered was to go into another unit and just shower. They refunded 1 night and we had to leave and drive 1.5 hours to another hotel. NEVER AGAIN WILL WE GO TO PALM SPRINGS. IT WAS ALOT DIFFERENT THEN WHAT IS ADVERTISED! What a horrible anniversery trip.
2024 年 2 月入住 2 晚

10/10 超赞

thomas

商务旅客
满意：客房舒适度，清洁度
2024 年 2 月入住 4 晚

10/10 超赞

Ronda Lynn

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Loved the resort.
2024 年 2 月入住 6 晚

10/10 超赞

dr. richard

满意：清洁度、服务设施、住宿条件和设施
beautiful property 2 bedroom 2 bathroom 2 story condo. everything updated
2024 年 2 月入住 2 晚

10/10 超赞

silva

满意：客房舒适度，清洁度
Small
2023 年 12 月入住 2 晚

10/10 超赞

Ronald

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Excellent vacation resort. Well maintained, friendly staff. Well located.
2023 年 12 月入住 21 晚

10/10 超赞

B

满意：客房舒适度，清洁度
Space + value
We had an excellent stay at Desert Isle. The property is in good condition and the condos are absolutely huge. It wasn’t particularly busy when we were there so we had the pool area etc. to our self most of the time and had a very relaxing, enjoyable stay. Very easy driving to town and there are a few shops etc. nearby as well. Will definitely stay here again.
2023 年 11 月入住 3 晚

10/10 超赞

tamara

与家人出行
满意：清洁度、服务设施、住宿条件和设施
This is our go-to place to stay in Palm Springs, we've stayed here numerous times. The property is beautiful and the employees are friendly. I have no wishes, it's perfect
2023 年 11 月入住 2 晚

10/10 超赞

Anthony

团体旅客
满意：客房舒适度，清洁度
Super friendly staff. Clean room/villa with everything we needed to make our stay comfortable
2023 年 10 月入住 2 晚

10/10 超赞

Jennifer

2023 年 9 月入住 4 晚

8/10 还可以

Maureen

与家人出行, 团体旅客
满意：客房舒适度，清洁度
Great weekend
Love everything about this wonderful place except the pull out sofa mattress in our room was horrible
2023 年 8 月入住 4 晚

4/10 很差

blake，Los Angeles

与家人及幼儿出行, 与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The pool had a lot of larvae bugs that you see in ponds. They cleaned the pool the next day but they were still infested. They also cut all the palm trees that day they cleaned the pools and let the debris fall into the pool. We come specifically for the pool since it’s so hot so my kids were kinda bummed. The room was great. Our refrigerator stopped working and they handled it great
2023 年 7 月入住 2 晚

10/10 超赞

Kim

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
We always enjoy our stay at the Desert Isle!
2023 年 7 月入住 3 晚

10/10 超赞

kasper

与家人出行
满意：客房舒适度，清洁度
Happy Camper
Love this place. We always come here and we always enjoy it. Highly recommend this resort.
2023 年 7 月入住 3 晚

10/10 超赞

Mary

满意：住宿条件和设施，清洁度
I loved the grill in patio. Place was clean but not the pool. I loved it, will go back again.
2023 年 7 月入住 2 晚

10/10 超赞

Jennifer

商务旅客
满意：住宿条件和设施，清洁度
Older timeshare complex but the room/suite was upgraded BEAUTIFULLY! Love having 2 bathrooms, great layout, lots of space, big kitchen. Super friendly front desk people! Slight oversight on a couple cleaning things, hair in master shower and one dirty dish but overall excellent so I did not reduce cleanliness score. Pool area is average so if you're looking for a glamorous resort this is not it; I have been working/staying in the area all summer at similar resorts and this tops them all in this price range. Will definitely return!
2023 年 7 月入住 4 晚

2/10 糟糕

John

与家人出行
I was promised a certain room months in advance the last minute it was changed and I was never told. I'll never stay there again.
2023 年 7 月入住 5 晚

10/10 超赞

sergio

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great accommodations for a small family - room for everyone. Very pleased with our choice to stay here for our weekend getaway. Highly recommend will be coming back soon.
2023 年 7 月入住 2 晚

10/10 超赞

Alexandra

满意：清洁度、服务设施、住宿条件和设施
Lovely hotel. Staff was very kind and accommodating when we mistakenly stayed passed checkout time. Very clean pool and room. Loved how we had a personal bbq and used it daily. Overall one of our favorite hotels, we will be back!
2023 年 6 月入住 2 晚

10/10 超赞

Rosemarie

与家人出行
满意：客房舒适度，清洁度
Wonderful story
Amazing. Spacious rooms. I loved the kitchen and the barbecue. We will come again. We even saw the 4th of July fireworks from our back patio!
2023 年 7 月入住 2 晚

10/10 超赞

Rosalio

与家人出行
满意：客房舒适度，清洁度
MUY BUEN SERVICIO
2023 年 6 月入住 2 晚

10/10 超赞

Vacheh，Tujunga

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great property! Friendly staff, shopping near by
2023 年 6 月入住 2 晚

10/10 超赞

Marianne

与家人出行, 团体旅客
满意：客房舒适度，清洁度
2023 年 5 月入住 4 晚

10/10 超赞

Theresa

2023 年 5 月入住 3 晚

10/10 超赞

Heather

与家人出行
满意：清洁度、服务设施、住宿条件和设施
It was a beautiful and inviting environment for a mid to long stay; fully stocked kitchen (i.e. dishes, utensils, pots/pans, etc.) plus, BBQ on the patio. Multiple pools on the campus and a delicious restaurant just steps away. Grocery stores just a quick drive away and downtown is just down the road.
2023 年 5 月入住 2 晚

8/10 还可以

Nicholas David

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great location, quiet, clean, would definitely stay again.
2023 年 5 月入住 4 晚

10/10 超赞

Julia，Los Angeles

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Pleasantly surprised by this property! Will definitely stay again!
2023 年 5 月入住 1 晚

6/10 一般

Jennifer

与配偶出行
满意：住宿条件和设施，服务设施
不满意：清洁度
Pros: Close to grocery store and some restaurants. Nice pool. Laundry on site. Large suites. Was able to check in early, which was nice. Cons: Kitchen floor not swept or washed when we checked in. (had to do that myself). Could hear guests in adjoining suite (regular speaking voice level, and, unfortunately, would hear their loud s3x). Could hear street noise from East Palm Canyon.
2023 年 4 月入住 7 晚

8/10 还可以

Alexandre-Nicolas

2023 年 5 月入住 1 晚

10/10 超赞

Claudia

满意：住宿条件和设施，清洁度
Property grounds are lovely and the villas spacious and well maintained. It was the perfect spot to relax for a few days. The staff was friendly and very helpful. We look forward to returning as we will now make this our go to when we travel to Palm Springs,
2023 年 4 月入住 4 晚

10/10 超赞

Kathy

团体旅客
满意：清洁度、服务设施、住宿条件和设施
The 2 bedroom villa exceeded my expectations. Stayed for Stagecoach and will definitely bring my family here. The A/C worked wonderful during the record heat wave. I do not have one bad thing to say. Five stars!
2023 年 4 月入住 3 晚

8/10 还可以

Denneth

满意：清洁度、服务设施、住宿条件和设施
2023 年 4 月入住 3 晚

10/10 超赞

Howard

满意：清洁度、服务设施、住宿条件和设施
2023 年 4 月入住 2 晚

10/10 超赞

Jean

满意：清洁度、服务设施、住宿条件和设施
Great hospitality
2023 年 4 月入住 3 晚

10/10 超赞

Patrick

满意：清洁度
Love the Pool!
Our room was wonderful with an amazing view of the mountains. The woman at the front fest who handled our check in was very friendly, pleasant and professional! This is our second year in a row we’ve stayed at this hotel for spring beak and we plan on staying here next year for sure!
2023 年 3 月入住 4 晚

6/10 一般

John，San Diego

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The unit was fine. Recently renovated, and tasteful. It is a dark unit. The deck opens up to the back of an adjacent building - view/ usability of the deck in minimal. All in all a rather soulless unit. Nothing wrong with it, but little right with it either. Price point seemed appropriate. Description of the facility online overstates the complex.
2023 年 3 月入住 2 晚

10/10 超赞

Holly，Lexington

满意：住宿条件和设施，清洁度
Loved the condo we stayed in. Had everything we needed and more. We will definitely be back. A great find.
2023 年 3 月入住 2 晚

2/10 糟糕

Tracy

满意：客房舒适度，清洁度
Re: My Service Dog discrimination
It started as soon as i said i have a Service Dog. Two older women working front desk were horrible! Discrimination big time regarding my Service Dog. I was told multiple times to bring them a copy of certificate before checking in. Telling me he cannot stay in the room by himself (which i already know). Told me he has to leave his vest on. After i came back i was asked 3 times for his certification for being a Service Dog. This is all against the law on their part! As i walked away the women who checked me in kept bringing it up. I will be reporting this to corporate office. My dog and i travel alot and this is the first time this happened. So damn unprofessional! I will be sure to tell everyone with a service Dog how i was treated at Desert Isle. Those two women should be fired!
2023 年 3 月入住 2 晚

10/10 超赞

Jessie

与家人及幼儿出行, 与家人出行
满意：清洁度、服务设施、住宿条件和设施
We loved how spacious the rooms where. Quiet, clean and the steam shower was a highlight
2023 年 2 月入住 7 晚

10/10 超赞

MARK

2023 年 2 月入住 2 晚

10/10 超赞

Edward

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
very cool place....better then the images online. For sure will come back. All grounds and facilities were great. Very relaxing.
2023 年 1 月入住 5 晚

10/10 超赞

Monica

2022 年 12 月入住 2 晚

10/10 超赞

Alan

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
We've stayed here for years and love it. Staff is friendly and helpful when you need it and the rooms are very large and able to accommodate extra sleepers if needed. There is a great deli style restaurant that borders the property and has an incredibly diverse menu for breakfast, lunch and dinner. The athletic options and gym facilities are very good and the pool and spa are excellent. Well worth it and super quiet.