We were disappointed in our stay.
-Appointments are VERY bare-bones: cheap linens, cheap scratchy toilet paper. Expect to buy EVERYTHING that rentals usually include- tissues, oil, spices, foil, etc. The only supplies included were coffee, tea, salt & pepper.
-All the furniture was IKEA-grade
-The kitchen sink leaks and would either spray all over you, or leak onto the counter top. We attempted contact with no response.
-Check-out is at 10am, but we got pushed out by the cleaners well before 10. This was extremely stressful with 2 small kids and trying to finish packing for a flight.
-Communications before our stay were contradictory and inconsistent: the listing says “heated pool” with no mention of heating fee, but a week before our stay we received an email saying it was $75 per night to heat the pool. When I called to ask about this, the customer service rep was super rude and hung up on me. I later found out they have no control over the heat, so shouldn’t be requesting a fee in the first place. Also mixed messages about the check-in process. Some said we would have to FaceTime the day of check-in and show our ID and credit card. Some said to check in at an offsite location near the condo. It was a really confusing process and not at all seamless.
-Vacasa, the management company was rude, unresponsive, and difficult to work with. You will have to download their app in addition to the Vrbo app. And there was extra red tape. Will never rent through them again.