6/10 Okay
Tammy S.
29 May 2022
Liked: Cleanliness, check-in, communication, listing accuracy
Disliked: Location
Wonderful 6 week stay but burglarized in our sleep
The good:
This was a great house. We very much enjoyed the pool, grilling space, newly remodeled bedrooms, bathrooms and kitchen. The house manager went above and beyond helping us unload our car, providing a wonderful fruit basket upon our arrival, and showing us the ins and outs of the property. He provided rugs, when I mentioned the slippery (all concrete) floor when entering from the pool.
He kindly gave us a $100 dinner gift card for the favor of allowing contractors to do work during our stay. We regretted accepting the gift, when a 1-2 visits became many more, leaving us feeling like someone would be dropping in at any time. Just made us uncomfortable.
3 weeks into our stay, we returned from dinner, closed the gate, locked the doors, went to bed, and awoke to the door off the pool being wide open. We slowly discovered our echo show was missing on the patio, then purses (with wallet, id, credit cards, check book), my laptop, car keys, and ultimately our car. Intruders located the key in the living room, opened the gate and drove off with our car and belongings.
We concluded that one of the three sliders in back off the pool (in the walled off yard) was in fact unlocked with no forced in entry. We must have missed a door!
Undoubtedly, someone had been scouting us..."a crime of opportunity" just looking for a "missed" unlocked door according to police. This yard is completely walled off, includes an electronic gate across the driveway, locked front entry gate, auto lock front door, ring doorbell that picked up none of the activity, except some rustling bushes near the gate at 4am.
My credit cards were used at 7am at two shell gas stations, and a walmart.
Tammy S.
Stayed 42 nights in Feb 2022