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Best Western Palmyra Inn & Suites

2.5 star property
Travelers gather around the warm lobby fireplace or unwind in the spa tub at this welcoming hotel where staff members go the extra mile for guests.

Choose dates to view prices

Located in the heart of the historical district, Best Western Palmyra Inn & Suites offers comfort and convenience. Guests can relax by the lobby fireplace or enjoy the spa tub after exploring. Practical amenities include laundry facilities and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is HK$807
HK$872 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
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About the area

Located in Palmyra, Best Western Palmyra Inn & Suites is in the historical district. Smith Family Farm and Book of Mormon Publication Site are local landmarks, and some of the area's attractions include Wayne County Fairgrounds and Roseland Waterpark. Take the opportunity to explore the area for water adventures such as swimming and other activities like winery tours.
Visit our Palmyra travel guideOpens in a new window
Map
955 Canadaigua Rd., Palmyra, NY, 14522

What's nearby

  • Smith Family Farm - 16 min walk - 1.4 km
  • Palmyra Family Medicine - 2 min drive - 2.9 km
  • Book of Mormon Publication Site - 2 min drive - 2.5 km
  • Wayne County Fairgrounds - 2 min drive - 3.2 km
  • University of Rochester - 35 min drive - 64.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Akropolis Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Dunkin' - ‬9 min drive

About this property

Best Western Palmyra Inn & Suites

Hotel in the historical district
Consider a stay at Best Western Palmyra Inn & Suites and take advantage of free breakfast, laundry facilities and a fireplace in reception. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • Free self-parking
  • A lift, smoke-free property and a computer station
  • A gift shop, a banquet hall and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay.
Cots (infant beds) are available for USD 5.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

Is Best Western Palmyra Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on 1 Feb 2026 start from HK$807.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Palmyra Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Palmyra Inn & Suites?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Best Western Palmyra Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Palmyra Inn & Suites located?

Situated in the historical district, this hotel is within 2 miles (3 km) of Smith Family Farm, Wayne County Fairgrounds and Palmyra Family Medicine. Book of Mormon Publication Site and Historic Palmyra Museum are also within 2 miles (3 km).

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Reviews

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Felt very safe there
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, perfect for all our sightseeing needs!!
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Clean rooms, staff was pleasant and attentive, only issues were the room door keys kept having to be reprogrammed other than that all was well as expected
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doug who checked us in was very welcoming. All our encounter with other staff the following day were all nice and approachable. Property itself was clean and area is quiet. We were able to rest well during our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the breakfast was delicious. We enjoyed our stay here.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice country location just out of town. Pleasant and quiet
Stayed 1 night in Jul 2025

6/10 Okay

Terry

Liked: Cleanliness

Great for its location

This was a great hotel for the location.
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, room comfort

Great little spot

Right next to the LDS church and temple and other history sites. A LOT of youth stay there in the summer so bee warned
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we’ve stay here in abou 12 years. It has improved to include a dining as where a descent breakfast is seven. H been refubished With upgrades.i checks n at 6:30 pm there was nobody at checking desk- had to wait 5 min or so for someone to greet me- t wa a woman that seemed very tired and not very enheused about her job- she HD several tattoos n he arms and neck which I feel loooks very unprofessional. The room es quiet and comfortable and the location was very convenient!
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Disliked: Cleanliness
Marginally ok. Hotel was not that clean. Even though we asked for towels at the front desk to use the hot tub they didn’t tell us that the hot tub was not usable and was a cold tub. Location is great, breakfast was ok, bed was decent but lots of issues with cleanliness of lobby and rooms.
Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was gross, had a bad smell and could see mold in the shower. They have a cat that wonders the front desk area, we are allergic to cats. Close to church history sites is probably the only pro.
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly. Breakfast was good.
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
If you are in Palmyra to see the LDS historical sites, this is a great location. Close to everything. If you are not, it's just the opposite. There is nothing in walking distance. But the the city of Palmyra is only 8 minutes away.
Stayed 3 nights in Sep 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jacuzzi tub
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Palmyra

Quiet and comfortable place to stay in Palmyra
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Church History

Great location for seeing the church history sites. Basic Hotel, clean, rooms are large and beds comfortable. Had microwave and small fridge that came in handy. Breakfast was simple and convenient.
Stayed 3 nights in May 2025

8/10 Good

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
I booked the room with very little expectations, besides it being a place to sleep and get ready for a concert. When we arrived check in was quick and the staff was very friendly, the room was clean and the bed was pretty comfortable. The hotel was 20 mins from the venue and a very reasonable price. I would absolutely stay there again.
Stayed 1 night in Jun 2025

8/10 Good

heather b

Liked: Staff & service, property conditions & facilities, room comfort
Attendant at the front desk was very friendly and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Liked: Cleanliness, property conditions & facilities
It was clean enough, but the price was crazy for the condition and amenities. The staff were super friendly and that was a highlight. The place3
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Liked: Cleanliness, room comfort

Just alright

Our room was clean and beds were comfortable although our bathroom walls were being fixed and still needed painting. I thought for the price of the room it should have been nicer. Arriving for breakfast at 7am (opening time), the first morning of our stay, the eggs and sausage were already cold. The next morning they were at least warm. Compared to other hotels we have stayed in, the breakfast foods should have been better and hot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was super friendly. Very accommodating.
Stayed 1 night in Feb 2025