Poor customer service overall not what I expected from a 5 star resort. Does not deliver the sort of service of comparable hotels in India?
Harnaik
2024 年 3 月入住 4 晚
10/10 超赞
Marc
2024年03月16日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was great and the service was so friendly. We had a perfect week in this hotel. Only the beach near the hotel must become more property but for this, the hotel was not responsabelty.
Marc
2024 年 3 月入住 7 晚
10/10 超赞
Manju
与家人出行
2024年03月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is excellent but the staff is super! Nandini, Priyanka at reception were wonderful. Went out of the way to help us get a bag from airport that was left behind.
Excellent experience.
Manju
2024 年 3 月入住 2 晚
10/10 超赞
dhanalakshmi
与配偶出行
2024年02月21日
满意:清洁度、员工和服务、住宿条件和设施
We had a very pleasant stay. All staffs were very courteous. Excellent spread in breakfast. We will be back to this property again with our kids.
dhanalakshmi
2024 年 2 月入住 2 晚
4/10 很差
Daisy R.
商务旅客
2024年02月7日
满意:员工和服务
不满意:住宿条件和设施
I should not have been charged for th 5 nights that I didn’t stay at your hotel. Expedia tried to get a hold of you to rectify but to no avail.