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关于潘切库拉 - 昌迪加尔美景迎宾酒店 - ITC 酒店集团的点评

3 out of 5
潘切库拉 - 昌迪加尔美景迎宾酒店 - ITC 酒店集团
SM-8, City Center, Sector-5, Panchkula, Haryana

点评

7.8

还可以

10 分 - 超赞。16 条好评，共有 42 条点评" "
8 分 - 还可以。11 条好评，共有 42 条点评" "
6 分 - 一般。9 条好评，共有 42 条点评" "
4 分 - 很差。3 条好评，共有 42 条点评" "
2 分 - 糟糕。3 条好评，共有 42 条点评" "

7.6/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

6.8/10

环保

点评

6/10 一般

Navjot

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 12 月入住 4 晚
Abhishek Kr Srivastava 于 2024年01月22日 的回复
Dear Guest,We thank you for sharing your review on google. Kindly let us know in more detail that what went wrong so that we can work upon to improvement our services and standard. The team sincerely looks forward to the pleasure of welcoming you soon, to ensure that you have a pleasant experience on your next visit.We look forward for your reply and also give us the pleasure to serve you in future.Thanks & Regards,

8/10 还可以

Harbeen

与家人出行
Overall nice experience!
2023 年 11 月入住 2 晚
Abhishek Kr Srivastava 于 2024年01月22日 的回复
Dear Guest,We are very pleased to know that you had an enjoyable experience and that the services and facilities met your expectations. Your encouraging feedback will further motivate the team to scale greater heights of excellence.We look forward to the pleasure of welcoming you back soon.Warm regardsThanks & Regards,

10/10 超赞

jaswant

2023 年 6 月入住 1 晚
Nishant Kanwar 于 2023年07月29日 的回复
Dear Valuable Guests, Greetings from Welcomhotel Bella Vista! We are very pleased to know that you had an enjoyable experience and that the services and facilities met your expectations. Your encouraging feedback will further motivate the team to scale greater heights of excellence. We look forward to the pleasure of welcoming you back soon.

2/10 糟糕

Manjot

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

10/10 超赞

Pooja

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚
Amit Pawar - Front Office Manager 于 2022年07月16日 的回复
Dear Guest, We thank you for sharing your review on Expedia. We are delighted that you enjoyed our services. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards

8/10 还可以

真实旅客

团体旅客
满意：员工和服务，清洁度
Friendly staff
The rooms are a bit old and the shower does not have a full glass enclosure, which leads to the floor getting very wet and dirty after someone uses the shower. But otherwise, the staff was very friendly and helpful and the few food items we ate at the restaurant were well-prepared!
2022 年 4 月入住 1 晚
Jatin Prashar Accomodation Manager 于 2022年04月28日 的回复
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

2/10 糟糕

Sabyasachi

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mini fridge was not working and my insulin got spoiled. Requested for a King bed hotel provided twin beds. AC was working. Later after shouting a technician came and repaired. No hot water in the bathroom. Tea kettle was not working. Wooden floor was in very bad shape. Food was horrible both in taste & quality. Hospitality was a big ZERO.
2022 年 3 月入住 2 晚
Jatin Prashar Accomodation Manager 于 2022年04月1日 的回复
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

4/10 很差

Himanshu

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Average hotel
The hotel staff was bit rude and uncooperative
2022 年 3 月入住 2 晚
Jatin Prashar Accomodation Manager 于 2022年03月31日 的回复
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

10/10 超赞

Sukhwinder

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very care full thank you
2022 年 3 月入住 2 晚
Jatin Prashar Accomodation Manager 于 2022年03月26日 的回复
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia We are delighted that you enjoyed your stay with us. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards,

6/10 一般

Kapil

与配偶出行
满意：员工和服务
不满意：清洁度
The room we stayed in was not the best. Bathroom smelled like sewage. The WiFi didn't work. The hotel is conveniently located to both Chandigarh and Panchkula.
2021 年 12 月入住 2 晚

6/10 一般

Nitin

满意：客房舒适度，清洁度
We had issues with the electronic lock which took several attempts and several different keys to unlock the room door. When this happens each time you want to enter your room was frustrating. The hotel did not even offer to change room. The night in toilet kept coming on and going off on own. Even the credit card machine malfunctioned three attempts
2021 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 1 晚
Shuchita Sharma 于 2019年07月3日 的回复
Dear Guest, Thank you for choosing the WelcomHotel Bella Vista for your stay in Panchkula! We are very delighted that you enjoyed your stay with us. We look forward to the opportunity to be of service again soon. Best Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 1 晚
Shuchita Sharma 于 2019年07月3日 的回复
Dear Guest, Thank you for choosing the WelcomHotel Bella Vista for your stay in Panchkula! We are very delighted that you enjoyed your stay with us. We look forward to the opportunity to be of service again soon. Best Regards

6/10 一般

Reita

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Needs improvement
The services at the front desk was very slow and inefficient. In the morning when more staff is needed for check out. Only one person was available and some people had to wait for sometime. The restuarant on the 4th floor was not fully equipped with staff. Very slow service. Not satisfied at all.
2019 年 2 月入住 2 晚

10/10 超赞

Rita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Wonderful!! Spacious room with balcony; lots of fun!
2018 年 12 月入住 3 晚

8/10 还可以

Sushil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Chandigarh - Stay at Bella Vista - the best hotel.
Always a regular hotel guest. I love this place and the location.
2018 年 12 月入住 1 晚

6/10 一般

真实旅客

2018 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will stay again
Nice hotel. Good service
2018 年 3 月入住 3 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel I could ever stay
Terrible 5 star hotel I ever visit as compare to others
2018 年 1 月入住 4 晚

8/10 还可以

Sukhvir

满意：住宿条件和设施，员工和服务
Good
It is nice hotel, service is excellent,hallway is not clean,suffocation,rooms are clean. Breakfast ok, service people are very friendly and nice. Overall good in this price

4/10 很差

arvind，perth

满意：客房舒适度
不满意：清洁度、员工和服务、住宿条件和设施
Unpleasant Experience
We booked into this $168 AUD a night hotel as we had our wedding dinner event there 3 years ago. Even my uncle, who's grand home is just 2mins away was upset at the price we paid for this hotel but we were looking forward to rekindling memories as our wedding stay was very pleasent 3 years ago. Checking in at 9pm after a long drive, we were met by a dour attitude from the front office manager on duty. A smile was clearly too high a hurdle for him to cross at that time of the evening. Wi-fi was provided for just 6 hrs, 6hrs at that price,,,, Upon entering the room, only 1 slippers, 1 bathrobe was in the room even though they know me and my wife were arriving. Has to ask for the extras. Next, opened and used packet of shaving cream left in the sink from the previous occupant. Toilets/shower was as clean as a 3 star hotel. However what made me furious was when my wife was horrified to see body hairs (at least 8) all over the bed and quilt. That was the final straw. I immediately demanded the manager on duty, of course this person was not available,,,, I said make this right but upgrading me to your best room, they moved us to the CABANA room, which is about the same size, same amenities, but with an attached swimming pool and next to a stage where live music is sung in the evenings loud enough to penetrate right through our room doors. There's also no way I'm touching the water in the pool of a hotel that cant even maintain their rooms halfway decent. The included breakfas

4/10 很差

Gladwyn

满意：客房舒适度
不满意：员工和服务
Not so good,not really value for money.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

sk，Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gorgeous boutique hotel.
Ever since I discovered Bella Vista I have stayed here. I visit Chandigarh 4 times a year and I stay here every single time. A bit out of the way from Chandigarh but it more than makes up for it It is understated elegance - hard to find in North India. The rooms have a gorgeous view and its individual pools are a treat. Excellent food, excellent service. It is absolute value for money. Not for those who like ostentatious type of hotels. Love it!!

6/10 一般

Lalit，New Delhi

满意：客房舒适度，清洁度
不满意：员工和服务
Breakfast was good and staff cordial. Reception staff needs training on being cordial to guests.

6/10 一般

Sahil

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel
The hotel is beautiful but I would rate it as 4.5 star boutique hotel not a 5 start hotel

6/10 一般

Osi Bhai，Ludhiana

满意：员工和服务
Just for friends Night Out!!
Average Everything. Great Club Sandwiches and Fries.

8/10 还可以

Osi Bhai，Ludhiana

party hotel
One night stand

8/10 还可以

ftequent traveler，USA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
fabulous, friendly staff!
Great hotel with an attractive european decor and incredible staff and service! Although away from the chandigarh city center I still give it a high recommendation!

8/10 还可以

Meet，Dubai

满意：住宿条件和设施，员工和服务
不满意：清洁度
Not as good as Expected
I selected the hotel because it said free wifi in the rooms as well. But there was no WIFI. The bath tub was leaking.

6/10 一般

PD，USA

满意：客房舒适度，清洁度
charming hotel
The decor was a very welcome change! Definitely had a european high end kind of feel. Despite its location, I prefer this hotel over the others.

10/10 超赞

nittan，chandigarh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
very nice hotel m regular customer of this hotel from last 4 years m satisfied thru expedia.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel
I am a regular customer of hotel bella vista.very nice hotel,and expedia com service.

10/10 超赞

Maureen，Bath UK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely fabulous!
I could not rate this hotel highly enough. Food, my room, everything superb. Very convenient for the rail station. Complimentary taxis. Above all, the staff, who made my stay (as a solo-travelling woman of a certain age) very comfortable and enjoyable. Don't stay anywhere else in Chandigarh!! Maureen White

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Excellent

10/10 超赞

Sahai，Gurgaon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The stay was very comfortable. Nice and efficient staff. They need to get a trained bar tender which we found missing. Overall a good place to stay, centrally located and good food.

10/10 超赞

desi heart，Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I hav now became permanent cust. to them
Its like no other options required once u stay here always u wana stay here.