Panhandle Plains Spa Hotel

"Clean room and staff were very nice."

"The location is really good. The hotel was clean. The choice of bright ugly yellow walls in the halls is shocking. I can't imagine a corporate designer choosing that. Most staff is very polite and accommodating. Wish I had gotten the name of one employee- very direct and almost abrasive on the phone with any request. If you are accustomed to Lubbock hospitality, a conversation with her will disappoint you. "

"Yes"

"This place is absolutely fantastic! "

"The breakfast was wonderful! Manager’s Happy Hour was nice - entertainment both nights. The staff were friendly and helpful. Beds were comfy but the shower/toilet area was small. Only complaint was the temperature in our room - it was too warm making it difficult to sleep. The a/c couldn’t seem to catch up. The night manager brought us a fan which helped some. Not sure if maintenance ever looked at it since we were not there during the day. "

"Front desk ladies were sweet. We got a free upgraded room too!"

"Over all clean, does need some updates but not bad for the price "

"Hotel smelled terrible in the hallways and made its way into the rooms. Booked hotel for indoor pool and it was closed. Staff would not change our room or offer a refund. Don’t waste your money. "