Muy poco personal, y permitieron la entrada de más personas de las que pueden atender ya que para todos los restaurantes, bares y baños se tenia que hacer una fila enorme.
El sabor de la comida fue pasable pero no tienen variedad, ya que se desayunaba, comia y cenaba lo mismo.
Celso
2024 年 5 月入住 3 晚
2/10 糟糕
Omar
2024年05月6日
不满意:员工和服务,清洁度
No happy with food and beverages options
Omar
2024 年 4 月入住 2 晚
2/10 糟糕
LUIS
2024年05月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is not all inclusive since I paid two nights and 3 day and they only allowed me to have one lunch, no the day of arrival and no the day of departure. You have to walk 7 minutes from my room 331 to the front desk. No drinkable water in the room so I catch diarrea. Was a bad idea to stay in this place.
LUIS
2024 年 4 月入住 2 晚
8/10 还可以
Giselle
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施
We stayed 2 nights at the resort. It was a decent stay, but nothing grand. While the outside grounds/buildings were immaculate, the inside of the room we stayed in was very outdated, aged and not overly clean. It was disappointing. The mini fridge was not stocked when we arrived and when it did get stocked, it was very minamally done and with no beer. A let down given it’s an all-inclusive. Also, the resort doesn’t do anything for birthdays unless you pay. Too bad because we were on this trip for my husbands 50th.
Giselle
2024 年 4 月入住 2 晚
10/10 超赞
nick
2024年04月2日
满意:清洁度、员工和服务、住宿条件和设施
nick
2024 年 3 月入住 6 晚
6/10 一般
Brandon,Evergreen
与家人出行
2024年04月2日
满意:住宿条件和设施,服务设施
The staff was not friendly upon arrival and check-in, service at the bars was slow and unfriendly. The food was ok but all the restaurants that we went to had basically the same things other than the entree. The pool was warm like a hot tub, not cool and refreshing. The beach was rocky. The room was dated and our toilet and shower didn't work properly. Luckily it was in beautiful Costa Rica which made up for everything and the tour that was offered to Tortuga Island was awesome, with a great staff and food!!