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ibis Lugano Paradiso

3.0 star property
Eco-friendly convenience awaits at this peaceful retreat near Lugano's train station, where rental bikes and local newspapers enhance the travel experience.

Choose dates to view prices

Ibis Lugano Paradiso, in the city's heart, offers a serene base with practical amenities. Guests enjoy in-room WiFi, laundry services, and a bar. Its prime location is ideal for exploring, especially with bike rentals.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is HK$1,259
HK$1,393 total
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 21 for adults and from CHF 10.5 for children
  • Self-parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is ibis Lugano Paradiso pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Lugano Paradiso?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at ibis Lugano Paradiso on 14 Jun 2026 start from HK$1,259, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Lugano Paradiso?

Self-parking is available for CHF 23 per night.

What time is check-in at ibis Lugano Paradiso?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ibis Lugano Paradiso?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is ibis Lugano Paradiso located?

Situated in Paradiso, this hotel is 0.4 mi (0.6 km) from Art Museum Lugano and 1.7 mi (2.8 km) from Lake Lugano. Giancarlo and Danna Olgiati Collection and MASILugano Museum of Art of Italian Switzerland are also within 15 minutes. Lugano Funicular Station is 26 minutes by foot and Lugano-Paradiso is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 229 out of 613 reviews
Rating 8 - Good. 295 out of 613 reviews
Rating 6 - Okay. 71 out of 613 reviews
Rating 4 - Poor. 12 out of 613 reviews
Rating 2 - Terrible. 6 out of 613 reviews

Reviews

Verified

6/10 Okay

Nida

Liked: Staff & service
Disliked: Amenities
Just a basic hotel. The washroom is pretty small. Clean and the staff are helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, breakfast and room with good location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, staff & service, amenities
Convenient location near the Lugano lake walking distance. Very clean. Potable water dispenser for free in corridors. Parking available paid. Generous and wide choice of food for breakfast. The only drawback is the toilet room which seems to be a prefabricated shell making noise with every move you do inside the shell.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ola

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not very nice surroundings but central
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three nights at Ibis Lugano (4-7.10.24). Second time already in this Hotel. Extreme clean, efficient and orderly. A big compliment to the Breakfast Team! (three young ladies, one from Ecuador!), always friendly, super attentive, active and forthcoming! Congratulations! ( the breakfast buffet itself excellent quality and price!). Also the staff doing the cleaning and order in the rooms, Room 126, always smiling , very discreet and competent . We were surprised by the cold weather in Lugano this time, and we found the room sllightly cold. (Heating not in function yet....?). In case of another trip to Lugano, we would no doubt come back to Ibis Lugano, and we would certainly recommend it to other people. Many thanks, Saludos, and best wishes for everybody there!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean but tiny for two people. The bathroom was very small also. But the property is well maintained and staff were very helpful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

KIM GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was happy with overall stay at the Hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Beda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Silas Samuel

Liked: Cleanliness, staff & service, amenities
-
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jun 2025
Verified

8/10 Good

Hermanto

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a little small but it’s an Ibis after all
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.
Verified

6/10 Okay

Luca

Liked: Staff & service, property conditions & facilities
The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Yaroslava

Liked: Cleanliness
Need to add cups and better towels and sleepers
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Fair

Hotel was fair. Noisy in mornings. Weekend breakfast full so had to return after an hour. Note they reserve full price of your stay on credit card AND then ask you to pay full price too
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, amenities
Chambre calme et propre
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Duilio

Liked: Cleanliness, staff & service, amenities
Buona configurazione e comfort
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Stanza di dimensioni giuste, letto comodo e ampia doccia. Letto comodo e stanza sempre bella pulita. Staff gentile e cordiale.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ADONIS FERREIRA

Liked: Staff & service, property conditions & facilities, room comfort
O hotel em si é excelente, só vou dar 3 estrelas porque o quarto que pegamos (434) o banheiro e
Stayed 1 night in Oct 2025