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关于帕拉古拉德智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
帕拉古拉德智选假日套房酒店 - IHG 旗下酒店
3502 Linwood Dr, Paragould, AR

点评

8.6

超赞

10 分 - 超赞。226 条好评，共有 418 条点评" "
8 分 - 还可以。126 条好评，共有 418 条点评" "
6 分 - 一般。40 条好评，共有 418 条点评" "
4 分 - 很差。17 条好评，共有 418 条点评" "
2 分 - 糟糕。9 条好评，共有 418 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

cindy，fairfield

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Stacey 于 2024年05月22日 的回复
Thank you for your positive feedback, we hope to serve you again on your next trip.

10/10 超赞

Dawn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the breakfast that was included
2024 年 4 月入住 3 晚
Stacey 于 2024年04月30日 的回复
Thank you for choosing to stay with us, we are pleased to know you enjoyed your stay. We hope to serve you again in the future

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Stacey 于 2024年05月13日 的回复
Thank you for your feedback, we hope to serve you again in the future.

10/10 超赞

Philip

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Stacey 于 2024年04月12日 的回复
Thank you for choosing to stay with us. We are pleased to know you enjoyed our hotel, we hope to serve you again in the future.

8/10 还可以

Steven

2024 年 3 月入住 5 晚
Stacey 于 2024年05月22日 的回复
Thank you for your positive feedback, we hope to serve you again on your next visit.

8/10 还可以

SP

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Although bottom floor is under construction, other areas are nicely renovated.
2024 年 3 月入住 1 晚
Stacey 于 2024年04月1日 的回复
Thank you for your review, we hope to see you again.

10/10 超赞

Jamie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are lovely. Especially the young womanwho checked us in. She is 5 stars by herself! The rooms are nice. Not out of date. Thank you.
2024 年 3 月入住 1 晚
Stacey 于 2024年04月1日 的回复
We are pleased to read that you had a wonderful stay, we look forward to seeing you again.

6/10 一般

Os

商务旅客
满意：员工和服务，清洁度
..
2023 年 12 月入住 4 晚

10/10 超赞

Kip

与家人出行
The rooms were beautiful and very clean. Front desk lady was very welcoming, ladies cleaning the rooms very friendly and the lady serving the breakfast was also very friendly and kept everything full. The breakfast was outstanding. Highly recommend staying here
2024 年 3 月入住 1 晚
Stacey 于 2024年04月1日 的回复
Thank you for your 5 star review. We hope to serve you again in the future.

10/10 超赞

Tauheeda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean stay
We enjoyed our stay at this hotel. The employees were nice and friendly! The room was clean and equipped with towels and toiletries!
2024 年 2 月入住 1 晚
Stacey 于 2024年02月26日 的回复
Thank you for your positive review! We are pleased to know you enjoyed your stay and we hope to serve you again in the future.

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施，清洁度
Beware of misleading room descriptions
We booked a suite online because it stated the room had one large king sized bed and one couch with pull out bed. It was myself and my daughter and we wanted seperate beds. We arrived at the hotel, paid, and went up to our room. The room was weirdly empty with only a bed and nothing else. We went back to the lobby to ask about it and the lady said that the hotel was under construction and they didn't have their new couches yet. She also stated that they were fully booked and there wasn't any other room she could give us and no additional beds. We wouldn't have minded had we have been given a heads up, but this really felt dishonest - especially considering the high price of the room. Also, the bathroom door didn't fully latch closed so we had to place a towel on the floor to keep it from opening. All in all it was a rather frustrating experience.
2024 年 2 月入住 1 晚
Stacey 于 2024年02月26日 的回复
I am so sorry to learn you had a less than amazing stay. Yes with the renovation happening we are still waiting on some pretty big items, couches being one of them. I spoke with you this morning and all though what we agreed on doesn't fix the hassle you had while staying with us, I hope that it does help. My apologies again. We hope to get another chance to serve you in the future.

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施
Even with remodeling going on it was clean and quiet. Staff was super friendly and helpful.
Stacey 于 2024年02月9日 的回复
Thank you for your review! We look forward to serving you again in the future.

8/10 还可以

Danielle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
New construction and updated. Bathrooms could be cleaned a bit better but overall stay was good. The front desk lady was very nice & welcoming.
2024 年 2 月入住 1 晚
Stacey 于 2024年02月9日 的回复
Thank you for your review, I will be checking into the bathroom situation. We look forward to serving you again in the future.

10/10 超赞

Aldea

与家人出行
Very clean and comfortable room.
2024 年 1 月入住 2 晚
Stacey 于 2024年01月22日 的回复
Thank you for your positive review. We are pleased to hear you enjoyed your stay, and we hope to serve you again in the future.

10/10 超赞

Marla

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Stacey 于 2024年01月22日 的回复
Thank you for choosing to stay with us and we hope to serve you again in the future.

8/10 还可以

thomas E.

满意：清洁度、员工和服务、住宿条件和设施
Overall everything was great. The only issue was checking in. The wife and I felt like we waited too long for the hotel desk clerk as she was not at the front in a timely manner.i had to go hunt her down
2024 年 1 月入住 1 晚

10/10 超赞

Tonia

与家人出行
2024 年 1 月入住 1 晚

10/10 超赞

Gary，Columbia

2024 年 1 月入住 1 晚

8/10 还可以

Resad，Fort Lauderdale

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施
2023 年 12 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The pet fee is $50 per night per pet, so consider that into cost if traveling with pets. As of December 2023, the hotel is under rennovations. We didn't have an issue with it during our trip. Staff wasn't unfriendly just not the most inviting. For example, my daughter is allergic to dairy. Some pancake mixes have it and some do not. I asked and the woman said, "I don't know - they just tell how to make it." She did end up looking at the packaging that attached to the machine and it didn't have ingredients. We got a rennovated room. It was clean and the bed was comfortable. Would stay again, if in the area.
2023 年 12 月入住 1 晚

10/10 超赞

Kara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Stacey 于 2023年12月5日 的回复
Thank you for your star review! We look forward to serving you again in the future.

10/10 超赞

Patricia

2023 年 11 月入住 3 晚
Stacey 于 2023年12月5日 的回复
Thank you for your positive review, we hope to serve you again in the future.

8/10 还可以

Vicky

满意：员工和服务，清洁度
carpets were worn, windows were covered with plastic and tape. Staff were accommodating, but had a huge issue with check-in due to Expedia not sending the reservation to the hotel. Will NEVER use Expedia again!
2023 年 11 月入住 1 晚

10/10 超赞

YVETTE，GULFPORT

2023 年 10 月入住 1 晚
Stacey 于 2023年12月5日 的回复
Thank you so much for choosing to stay with us! We hope to see you again, and Happy Holidays!

10/10 超赞

Tommy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay in Paragould
Very nice place to stay. Doing some renovations. Our room was great, the breakfast was outstanding and the staff were all friendly and professional, Will stay again.
2023 年 10 月入住 1 晚
Stacey 于 2023年10月10日 的回复
Thank you so much! We are pleased to hear that you had a wonderful stay and we look forward to serving you again in the future.

10/10 超赞

Lawrence，Sherwood

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice area awesome staff and even though they are remodeling the place is quiet and clean
2023 年 9 月入住 3 晚
Stacey 于 2023年09月29日 的回复
Thank you for your positive review! We hope to serve you again in the future.

4/10 很差

John

商务旅客
满意：员工和服务
不满意：住宿条件和设施
Not a good stay
It was not a good experience. 3 trips back down stairs because the keys wouldn’t work, then given a different room (downgraded) and to discover the shower didnt work. And had to go downstairs to tell front desk because the phone didn’t work. So got moved to a 3rd room. Which the shower worked but the door wouldn’t stay shut and the room phone did not work either. And this is after checking in was messed up and the front desk person had to call the day manager to try and get figured out, and stil wound up just putting me in a room and said they would figure it out in the morning.
2023 年 9 月入住 1 晚

10/10 超赞

City Of

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Stacey 于 2023年09月24日 的回复
Thank you for your review! We hope to serve you again in the future.

10/10 超赞

Lawrence，Sherwood

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful and friendly
2023 年 9 月入住 3 晚
Stacey 于 2023年09月24日 的回复
Thank you so much, we hope to serve you again in the future.

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Stacey 于 2023年09月24日 的回复
:) Thank you so much! See you next time

4/10 很差

judy，Silverhill

2023 年 8 月入住 2 晚
Stacey 于 2023年09月24日 的回复
I am sorry to find out your stay was anything less than amazing. If you would like to speak to me about your troubles please feel free to contact me anytime. Thank you again.

6/10 一般

Pauleen

商务旅客
满意：员工和服务
Serious Humidity Issues
The humidity was so bad in the guest rooms that the carpet felt wet. When I complained about the first room they put me in they tried size more rooms and they were all just as bad. The staff were great and loaned me a dehumidifier to use in my room. They are doing renovations to resolve the issue but it’s serious.
2023 年 8 月入住 2 晚
Stace 于 2023年08月17日 的回复
Thank you for taking time to fill out the review survey. I am sorry to know your stay was anything less than amazing. We hope to serve you again in the future.

8/10 还可以

Frank，Morris

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Stacey 于 2023年08月17日 的回复
Thank you for your review! We hope to serve you again in the future.

10/10 超赞

Edna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk ladies on Sat 7/22/23 were very helpful. Warm welcome. The ladies in the dining breakfast on Sun and Mon am were very helpful.
2023 年 7 月入住 2 晚
Stacey 于 2023年07月27日 的回复
Thank you for choosing to stay with us, we are pleased to know you enjoyed it. We hope to serve you again in the future.

10/10 超赞

Kathie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Stacey 于 2023年07月24日 的回复
Thank you for choosing to stay with us and we hope to serve you again in the futre.

10/10 超赞

Rhonda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Room was quiet. Staff was great. Breakfast was great.
2023 年 7 月入住 1 晚
Stacey 于 2023年07月11日 的回复
Thank you for your positive review! We look forward to seeing you again in the future.

8/10 还可以

Jordan

与家人出行
满意：服务设施，员工和服务
Great place to stay.
2023 年 4 月入住 1 晚
Stacey 于 2023年04月26日 的回复
Thank you for choosing to stay with us we are pleased to know you enjoyed it! We hope to serve you again in the future.

10/10 超赞

Pat

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend stay
My stay was pleasant. Room was clean and the staff was friendly.
2023 年 2 月入住 2 晚
Stacey 于 2023年02月22日 的回复
We are so happy to read you enjoyed your stay with us here and we hope to serve you again in the future.

10/10 超赞

Sarah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice people!!
2023 年 2 月入住 1 晚
Stacey 于 2023年02月22日 的回复
Thank you so much for your review! We hope to serve you again in the future.

10/10 超赞

Tracy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Stacey 于 2023年02月14日 的回复
Tracy thank you fro choosing to stay with us we are so happy to read you enjoyed it. We hope to serve you again in the future.

8/10 还可以

Jeanine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A
2023 年 1 月入住 3 晚
Stacey 于 2023年01月18日 的回复
Thank you for you choosing to stay with us and we hope to serve you again in the future.

8/10 还可以

Travis

Stacey 于 2023年03月9日 的回复
Thank you for choosing to stay with us and we hope to serve you again in the future.

8/10 还可以

Angie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff. Pet friendly hotel.
Really nice staff. Great location. Room was very clean. The only issue we had was the bed was a little hard for our taste. Entire property was dog friendly. Would definitely stay there again.
2022 年 12 月入住 2 晚
Stacey 于 2023年01月18日 的回复
Thank you for choosing to stay with us and we hope to serve you again in the future.

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Stacey 于 2022年12月22日 的回复
Thank you for your positive review and we hope to serve you again in the future. Happy Holidays!

10/10 超赞

Tara，Belton

2022 年 12 月入住 1 晚

10/10 超赞

Gerald

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice staff they made me so comfortable and safe, accomadating and generous to me, will always come back
2022 年 11 月入住 1 晚
Stacey 于 2022年12月22日 的回复
Thank you for your positive review. We are looking forward to your next stay with us. Happy Holidays!

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Stacey 于 2022年11月1日 的回复
Thank you for your wonderful review and we hope to serve you again in the future.

6/10 一般

Frank C

满意：清洁度、员工和服务、服务设施
It was convenient to the event that I attended. The room was clean and the breakfast was good. Only one thing that I believe is in serious need of attention. The elevator doors close to quickly and to firmly. The safety mechanism that causes the door to spring open when coming in contact with an object does not work well. I have had recent shoulder replacement surgery which renders me susceptible to a shoulder injury that might result in further surgery. Saturday, I followed two young mothers as we headed to the elevator to go to our rooms. Each mother had a little girl. When the elevator arrived, the first mother got on with her child followed by the second mother and her child. I was entering last. As we entered, the second mother stopped in the middle of the carriage and the second child stopped behind her. I was also entering the carriage at that point and I had to stop. Unfortunately, I was in the door when it closed, like the meat in a sandwich. I have been experiencing issues with my shoulder ever since. I will be seeing a physician about my shoulder soon. - Those elevator doors require adjustment and repair.
2022 年 9 月入住 2 晚
Stacey 于 2022年10月10日 的回复
I am sorry to read that you had some trouble with the elevators doors. Thank you for bringing this to my attention so I can address this.

10/10 超赞

Melissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Guest Service!!
While our room smelled a little funny, it was clean and comfortable. The service was OUTSTANDING. Everyone was amazing. The breakfast was a little different each day, so that was a nice change of pace for our multiple day stay. The Mexican restaurant next door is delicious as well. Would definitely recommend staying here.
2022 年 9 月入住 3 晚
Stacey 于 2022年10月10日 的回复
Thank you for choosing to stay with us and we hope to serve you again in the future.

8/10 还可以

Gwen

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly. Our carpet was wet and we had to keep a fan on it. It never did dry (3 days). There were several ants including one in my bed...eek
2022 年 9 月入住 4 晚
Stacey 于 2022年09月12日 的回复
Gwen,I am sorry to hear your stay with us was anything short of amazing. Our apologies for your issues I hope you told the desk agent about them so that we could attempt to make you more comfortable. We hope to serve you again in the future.