Once Exclusive, but It Has Clearly Lost Its Shine
This may have been a beautiful and exclusive resort when it first opened, but unfortunately, that level of quality is no longer present. The property now feels dated, poorly maintained, and very different from what is advertised online.
Our suite did not match the photos or description on Expedia. The interior was outdated, the taps and shower fixtures were old, and the television was not even connected. The outdoor terrace belonging to the suite was in a very poor condition and looked neglected and untidy. This was especially disappointing because we had booked the suite expecting a comfortable and luxurious experience.
The service around the swimming pool was extremely slow, and several mistakes were made with our orders. Although the food itself was tasty, the overall dining experience was ruined in the evening by rats running across the terrace while we were eating. That made us feel very uncomfortable and turned what should have been an enjoyable dinner into a very unpleasant experience.
The resort still has potential and may once have deserved its exclusive reputation, but it urgently needs proper maintenance, renovation, better staff training, and much more attention to hygiene. Based on the current condition of the property and the experience we had, it does not live up to the image presented online or the standard one would expect for the price.
For us, this was a one-time visit. Unfortunately, we will not be ret