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关于巴黎埃菲尔铁塔之钥酒店 - 克雷斯特精选酒店的点评

5 out of 5
巴黎埃菲尔铁塔之钥酒店 - 克雷斯特精选酒店
83 Avenue Kléber, Paris, Paris

点评

8.6

超赞

10 分 - 超赞。389 条好评，共有 657 条点评" "
8 分 - 还可以。152 条好评，共有 657 条点评" "
6 分 - 一般。62 条好评，共有 657 条点评" "
4 分 - 很差。28 条好评，共有 657 条点评" "
2 分 - 糟糕。26 条好评，共有 657 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 2 晚

10/10 超赞

shujuan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 1 晚
Clarisse 于 2018年05月21日 的回复
Dear Shujuan, We would like to thank you for taking the time to share this excellent ranking on your stay at La Clef Tour Eiffel and we hope to have the pleasure to welcome you back for your next stay to Paris. Kind regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 1 晚
Clarisse 于 2018年05月21日 的回复
Dear guest, We would like to thank you for taking the time to share this excellent ranking on your stay at La Clef Tour Eiffel and we hope to have the pleasure to welcome you back for your next stay to Paris. Kind regards,

8/10 还可以

HSIA FAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you Hsia Fan, for rating us! We hope you enjoyed your stay with us and we look forward to welcome you back! Kind regards, Adrien Sardin Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Peng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Fabián

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved condition, and closeness to emblematic landmarks, Trocadero, Eiffel Tower, Triumph Arch, Champs Elysees, etc..
2024 年 4 月入住 10 晚
Alexandre, Guest Relations Coordinator 于 2024年04月22日 的回复
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay, and above all that you appreciate our brand and its particularitiesWe are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

2/10 糟糕

Jessika

与家人出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Definitely do not recommend this place to anyone.
2024 年 4 月入住 4 晚
Alexandre, Guest Relations Coordinator 于 2024年04月22日 的回复
Dear Madam, Dear Sir,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We would be happy to know what was the inconvenience encounter We would like to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 超赞

Gabriela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location , amazing staff Alex and Mustafa extremely helpful. Second time staying , definitely recommend and coming back
2024 年 4 月入住 4 晚
Mostafa | Guest Relations 于 2024年04月12日 的回复
Dear Madame,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We are happy to have met your expectations in service and quality standards.Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage ! We look forward to welcoming you back.Yours sincerely,Mostafa Guest Relations Coordinator

10/10 超赞

Stephen

满意：清洁度、员工和服务、服务设施
2024 年 4 月入住 1 晚
Alexandre | Guest Relations Coordinator 于 2024年04月30日 的回复
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 还可以

Tatyana

2024 年 3 月入住 1 晚
Alexandre. guest relations coordinator 于 2024年04月22日 的回复
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!We thank you for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

4/10 很差

Merkur

与家人出行, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
- Certain areas of the property were going under construction and were noisy. - After we asked we were told that the room had a view that was different from the actual room view. Overall the price did not justified the value.
2024 年 3 月入住 4 晚
Mostafa | Guest Relations 于 2024年04月4日 的回复
Dear Valued Guest, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 超赞

Denisse

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is undoubtedly one of the best places I have stayed in the world! Not only the place or the location, the treatment and the way to make my stay something very special. There is no better place to stay than this hotel. All the staff who work here are simply incredible, friendly and attentive I just love it!
2024 年 3 月入住 3 晚
Mostafa | Guest Relations 于 2024年04月4日 的回复
Dear Madam, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris! We look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Mostafa Guest Relations Coordinator

10/10 超赞

KENT

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Alexandre | Guest Relations Coordinator 于 2024年02月18日 的回复
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 还可以

Hyeonho

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
화장실 비데가 있었으면 하는 아쉬움!
2024 年 1 月入住 2 晚
Alexandre | Guest Relations Coordinator 于 2024年02月18日 的回复
Dear Madam, Dear Sir, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!Concerning the bidets, we're sorry but we haven't had any since our renovations. However, we can supply showerheads on request. Receiving feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

4/10 很差

Karen

2023 年 12 月入住 5 晚
Alexandre, Guest Relations Coordinator 于 2024年02月18日 的回复
Dear Karen,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. Please don't hesitate to give details of any areas of disappointment, so that we can do what's necessary to improve. We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

8/10 还可以

Jeffrey

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Nice suite including large living room and kitchen. So close to Eiffel Tower and metro. Market conveniently close by with decent prices.
2023 年 12 月入住 4 晚
Alexandre, Guest Relations Coordinator 于 2024年02月18日 的回复
Dear Jeffrey,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Our location near the Eiffel Tower, the Arc de Triomphe and in the middle of the 16th arrondissement. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 还可以

Toni K.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is under construction. There’s several cards to use for hotel security. I like that if the card works. Ours did not work at first and had to be changed. It looked like they don’t have enough staff at the reception. The AC was not working. Had to open the window that meant we can hear the noise from the outside bar and fast vehicles. It was a challenge.
2023 年 12 月入住 2 晚

10/10 超赞

Ismael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Vonda，Santa Barbara

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff are so friendly and helpful. Two bedroom apartment was perfect for us with our three-night stay with two dogs: luxurious but not precious. I’m so grateful to the rare hotel such as this one who strive to offer comfort to the humans as well as welcome dogs. Location, for tourists or business, is also perfect.
Alexandre | Guest Relations Coordinator 于 2023年11月30日 的回复
Dear Madam Roberts,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

6/10 一般

Gilles，Abu Dhabi

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The maintenance was not properly done. Multiple light bulbs were burnt. The shower showed no pressure.
2023 年 10 月入住 1 晚
Alexandre |Guest Relations Coordinator 于 2023年11月30日 的回复
Mr. Vandevoorde,Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris !We are sorry that we were unable to meet your expectations during your stay in our establishment. This does not represent our standards or the commonly shared experiences at La Clef Tour Eiffel. We have taken note of all your comments and will use them to overcome the problems encountered or to improve our services for the future.We would be happy to change your mind about our hotel if you come back to see us during your next stay in Paris. Best Regards,

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfectly located. Very convenient. Clean and comfortable.
2023 年 10 月入住 6 晚
Alexandre | Guest Relations Coordinator 于 2023年11月30日 的回复
Dear Mr Feigel, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

10/10 超赞

aziza

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Alexandre | Guest Relations Coordinator 于 2023年11月30日 的回复
Dear Madam Hassani, Thank you for taking the time to share your stay experience at La Clef Tour Eiffel Paris!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

8/10 还可以

Kuldip

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Khaled

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel
2023 年 8 月入住 9 晚

2/10 糟糕

Vladimir

2023 年 8 月入住 4 晚

2/10 糟糕

Elias daniel

与家人出行, 商务旅客
满意：清洁度
不满意：客房舒适度，住宿条件和设施
Very bad
Helo. I had reserved and paid for a 2-bedroom deluxe room at the La Clef Tour Eiffel hotel for more than 1 month, but the same day I have to check in I received an email from you informing me that you canceled that reservation. and they changed it to the La Clef Louvre hotel, which is in another area that did not interest me, because for some work meetings and family reasons, I had to be in the Trocadero area, and they also changed me to a smaller room Because I already reserved and paid for a 60-meter room and they changed it for another 40-meter room and in another place, 4.5 km away. Therefore I had to spend on several taxis and transportation to move to the other area where I had my reservation. This situation had never happened to me. I travel to Paris very often for work and family reasons, and I always stay in hotels in the Trocadero area, but this time I wanted to try another hotel and stay at La Clef Tour Eiffel, but I was very disappointed by what you told me They canceled my reservation the same day, and I could no longer change to another hotel, because for the same day the prices were already much more expensive to book another hotel.
2023 年 8 月入住 2 晚

10/10 超赞

Evelyn，Katy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very nice hotel with excellent location with walkable distance to main attractions. breakfast buffet very good, room was nice and clean with nice amenities.
2023 年 7 月入住 2 晚

10/10 超赞

rosaura

2023 年 7 月入住 3 晚

10/10 超赞

Khaled

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
V good hotel
2023 年 8 月入住 3 晚

10/10 超赞

Daniela，yonkers

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the property, location is the best, friendly staff, clean Overall, we definitely going back
2023 年 7 月入住 1 晚

10/10 超赞

Sohail

满意：清洁度、员工和服务、住宿条件和设施
The hotel was great! Monirath at the front desk provided excellent service! The breakfast was exquisite! The quality of the ingredients were very high! Definitely recommended!
2023 年 7 月入住 3 晚

8/10 还可以

Carlos

满意：员工和服务，清洁度
Good.
2023 年 6 月入住 8 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

6/10 一般

Geliann

2023 年 6 月入住 2 晚

10/10 超赞

Christina，Ozone Park

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect place to stay in Paris. We stayed here in June with a toddler. Had a one bedroom suite. Includes a little kitchen and a washer/dryer combo. Hotel provided the crib which is a plus. Very cute hotel with a nice Parisian feel. Great size bathroom. Bigger than your typical European hotel. Great location. 2-3 min walk to the train and bus stop outside the hotel. Walking distance to the Eiffel tower! You can see it early in the day and beat the crowd and at night. Walking distance to restaurants. There is a little market just two doors down and a pharmacy right next door. Would highly recommend this hotel
2023 年 6 月入住 5 晚

2/10 糟糕

Alvaro

团体旅客
不满意：住宿条件和设施
At most a 3 star hotel. Rooms were a big disappointment. Do not stay here!
2023 年 6 月入住 4 晚

2/10 糟糕

Tat Pui

不满意：住宿条件和设施，清洁度
Lots of ants & insects in my room #122 . The bathroom was smelly . Fabric on the chair are worn out . They changed it to 325 the next morning . No sleepers , bathrobe & others that were present before
2023 年 5 月入住 2 晚

8/10 还可以

Cat

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The property is pretty central. Its just a short walk and a road cross to see the Eiffel Tower in all of it's glory. There's a plethora of restaurants, bars, a supermarket and drugstores in close proximity. Thats the good news. Triple check the dates! As I noticed there was an issue with the dates, and contacted the hotel, got no response from them. We had prepaid in full for the room so it shouldnt have been a problem but yet on arrival this was an issue. The person checking us in had major attitude. The manager eventually got involved and we got the room sorted. We were offered a free breakfast which we then got charged for. On departing there seemed to be another issue and I'm waiting to see if we get a refund for 1 night that we didn't stay as the person on duty didn't seem to have a clue what to do.
2023 年 5 月入住 6 晚

2/10 糟糕

Francisco

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 2 晚

10/10 超赞

Venkata Scanda Deepak

2023 年 4 月入住 5 晚

8/10 还可以

Devakumaran

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2023 年 4 月入住 4 晚

10/10 超赞

BYUNG CHANG

2023 年 4 月入住 1 晚

10/10 超赞

Alan Julian

满意：清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 6 晚

6/10 一般

Conny

商务旅客
不满意：清洁度
If you can choose another hotel, do so!
Extremely overpriced at this hotel! We were on a business trip 5 people for six days, did not get cleaned one of the days and no refill of shampoo, skin cream either of the days and dusty under the beds... Disaster breakfast at a crazy overprice of 30 euros.. The staff at the reception did not say good morning or good evening either..
2023 年 2 月入住 7 晚
guest relation manager 于 2023年03月10日 的回复
Dear Conny, thank your for taking the time to write your feedback about your recent stay, giving us another occasion to apologies for the missing cleaning service. We value your comment and it will be used to improve the communication among our hotel's departments. We cannot reverse this unhappy experience but we hope we may have another occasion to welcome you again and serve you better.

10/10 超赞

Genithia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A perfect stay!
My stay at the La Clef Tour Eiffel Paris by the Crest Collection was perfect!!! The staff was professional and diligent in addressing all my spoiled needs -:) We had the two bedroom suite with three bathrooms
2023 年 2 月入住 5 晚
guest relation manager 于 2023年03月10日 的回复
We are so glad to receive your feedback. Your nice words will be shared with the entire team. We look forward to see you again in one of our Residence.

10/10 超赞

Krystal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved my stay here. During my vacation, my boyfriend proposed and the staff found out and gave
guest relation manager 于 2023年03月10日 的回复
Thank you for very much! your feedback inspire us to continually improve our commitment. Hoping to welcoming you soon again at La Clef Tour Eiffel

10/10 超赞

Tiwanda

2023 年 2 月入住 5 晚