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关于乐格雷酒店的点评

4 out of 5
乐格雷酒店
12 Rue De Parme, Paris, Paris

点评

9.0

非常棒

10 分 - 超赞。156 条好评，共有 270 条点评" "
8 分 - 还可以。93 条好评，共有 270 条点评" "
6 分 - 一般。16 条好评，共有 270 条点评" "
4 分 - 很差。3 条好评，共有 270 条点评" "
2 分 - 糟糕。2 条好评，共有 270 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

FU JEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 5 晚
franck 于 2018年12月11日 的回复
Dear Guest FU JEN, Thanks for staying with us. We appreciate your feedback!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得推薦的酒店
位置近購物區，步行15-20分鐘到達春天百貨及老佛爺百貨，附近多食肆選擇，步行2分鐘有間中型超市，可買麵包三文治、鲜榨橙汁做早餐或午餐，方便觀光及省時間。酒店附近是民居及對面有間餐廳及什貨店，還有警署，治安良好，夜歸也安全。酒店職員可講流利英語，熱心指教住客乘公共車，酒店也近地鐵站。雖然房間不算大，但仍可同時打開兩個篋。環境衛生清潔，無異味。佈置新穎。大堂佈置雅緻，每天下午二時至晚上十一時，免費提供冷熱水，可沖咖啡、茶包及吃牛角包。

10/10 超赞

Claireaux

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superbe hôtel avec chambre agréable et super bien équipé. Service au client également très agréable
2024 年 1 月入住 1 晚

10/10 超赞

Manta

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
FRANCOIS 于 2024年01月18日 的回复
Dear Guest MANTA,Thank you for your feedback and happy to know that you had a great time with us.Hope to have the pleasure to welcome you soon.We wish you a great day.

10/10 超赞

Alex

满意：清洁度、员工和服务、住宿条件和设施
Great family room and location.
2024 年 1 月入住 2 晚
FRANCOIS 于 2024年01月8日 的回复
M. GENSER,It was a pleasure to welcome you at Le Grey Hotel.Happy to know that you had a great time.Thanks for your feedback which help us to maontain and also raise attention to guests.Best regards

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed for three nights. The room was enough big for three of us (2 adults and 1 children). They made a surprise for children and he was really felt so happy by his chocolate and kids shampoo and paintings:) There was a market and rest near the hotel. It was also near bus station (300 meters). Staff was so helpful. I recommend Le Grey.
2023 年 12 月入住 3 晚

4/10 很差

Zandra

2023 年 9 月入住 2 晚
Raffaella -reception 于 2023年10月7日 的回复
Dear Guest,We are sorry to read your score.Could you please provide us more details? That would help us improving our service.Thank you,Best regards,RaffaellaReception

10/10 超赞

lorena

满意：清洁度、员工和服务、住宿条件和设施
Me encantó, muy recomendable
2023 年 9 月入住 4 晚
Raffaella, Réception 于 2023年09月21日 的回复
Estimada Lorena,Le agradecemos su entusiasta regreso y esperamos darle la bienvenida nuevamente al Grey Hotel durante su próxima estadía en París.Muy cordialmente,RaffaellaLa recepción

10/10 超赞

Glenn

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Le Grey is a small boutique hotel which is a 5 minutes walk to Metro and about 10 minutes walk to shopping center Citadium & Printemp. The staff are friendly.
2023 年 8 月入住 4 晚
françois 于 2023年08月27日 的回复
Hello,Many thanks for your feedback. We are happy to know that you had a great time with us.We wish you a great day and hope to see you soon.Regards

10/10 超赞

Maria Fernanda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel cómodo, bien situado y buen servicio
Hotel cómodo, bien situado para caminar hacia Montmartre o la ópera. Habitaciones cómodas y limpias, servicio amable y atento, definitivamente regresaría
2023 年 8 月入住 3 晚
françois 于 2023年08月27日 的回复
Gracias por su comentario. Me alegra saber que ha disfrutado de su estancia con nosotros.A muy pronto en grey hotel.Atentamente !

10/10 超赞

Jorge，MIAMI

2023 年 7 月入住 4 晚
Raffaella, Réception 于 2023年09月21日 的回复
Dear Jorge,Thank you very much for having taken the time to evaluate your stay.We would be very happy to welcome you again to le Grey Hotel for your next stay in Paris!Best regardsRaffaellaReception

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
Hotel has everything and more in the room. Breakfast very well catered with so much choice, well presented. Staff very helpful & friendly. Highly recommended stay.
2023 年 8 月入住 2 晚
françois 于 2023年08月27日 的回复
Hello Alexandro,Thanks for your feedback. Happy to know that you had a nice stay with us. That's what all our guests deserve.Hope to see you soon.Have a great day.Regards

10/10 超赞

Michaela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es liegt wirklich toll, Metro/Bus in der Nähe und auch zu Fuss ist zb der Louvre gut erreichbar. Das Personal ist mega!nett!!! Einzug die Zimmer sind sehr eng, wenn man zu 3. mit Kind reist. Aber für 3 Tage kein Oroblem
2023 年 7 月入住 3 晚
Régis-Front desk 于 2023年08月3日 的回复
Hallo Madame, vielen Dank für Ihr Interesse an unserem Hotel in Paris. Ihre Freude ist unsere Freude. Das Team von Tuote the Grey freut sich, Sie bei Ihrem nächsten Schritt in der Stadt begrüßen zu dürfen. Mit freundlichen Grüßen, Régis-Rezeption

8/10 还可以

Christine

与家人出行
满意：清洁度、员工和服务、客房舒适度
Great location and nice feel to hotel. Room was comfortable but quite tired looking - lots of worn and peeled surfaces. Ordered dinner as room service one night and had to deal with a very rude and grumpy man on reception. All in all though nice place!
2023 年 7 月入住 2 晚
Raffaella 于 2023年07月22日 的回复
Dear Christine,We thank you for having taken the time to leave your feedback after your stay.It’s a pleasure to read that you appreciated many aspects of the hotel, particularly the comfort of our rooms and the hotel feel.We are sorry to read that one of our receptionists was not polite: we apologize for that.Our guests’ remarks help us to improve our service.We hope that we will be able to welcome you again to le Grey Hotel.Best regards,RaffaellaReception

10/10 超赞

Kunal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
very good rooms and super convenient
2023 年 7 月入住 4 晚
Raffaella 于 2023年07月15日 的回复
Dear Kunal,Thank you for taking the time to leave your feedback after your stay.We are delighted to read that you particularly appreciated our rooms.We would be happy to welcome you againt at Le Grey Hotel.Best regards,RaffaellaReception

6/10 一般

Deborah

与家人出行
满意：服务设施，清洁度
不满意：住宿条件和设施
I was disappointed as we were assigned a room that had a broken air conditioning unit but we didn’t know it. We spent the first in a hit room. The next morning I explained to the desk attendant that there was an issue. He said he would check on it. Unfortunately we were out all day and never received communication that they wouldn’t be able to fix it. I even called during the day and the person just gave our message to the other attendant. We found out at 5:00 pm and we had to leave for a show at 5:45 and still had to get ready. We were given 2 rooms instead of a suite but had to pack up and move our bags before we could get ready. This caused undo stress. They could have called and we would have returned early. Very disappointed as we paid for a suite.
2023 年 7 月入住 2 晚

10/10 超赞

robert，brooklyn

2023 年 7 月入住 3 晚
Régis-Front desk 于 2023年08月4日 的回复
Bonjour Monsieur, Votre plaisir notre joie. Soyez libre de nous contacter pour une prochaine visite dans la cité. Bien cordialement, Régis-Front desk

10/10 超赞

SAMIA ANGELICA

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
Raffaella 于 2023年07月15日 的回复
Dear Angelica,Thank you for leaving your feedback after your stay at our hotel. We are happy to read that you enjoyed your stay.We hope we will welcome you againt at Le Grey Hotel.Best regards,RaffaellaReception

8/10 还可以

Curtis

2023 年 5 月入住 3 晚

10/10 超赞

Alexandre

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Super service ! Merci.
2023 年 4 月入住 1 晚
Raffaella, Réception 于 2023年04月26日 的回复
Cher Monsieur Boulay,Nous vous remercions d'avoir pris le temps de laisser votre commentaire à la suie de votre séjour.Nous sommes ravis que vous avez apprécié notre service et espérons vous accueillir de nouveau au Grey Hotel.Bien cordialement,RaffaellaRéception

10/10 超赞

Gillian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay for our last night in Paris. Very easy location if using the Metro, located in a hip area and close to Montmartre. Rooms are small - but clean and updated. Would stay here again.
2023 年 4 月入住 1 晚
françois 于 2023年04月23日 的回复
Hello Dear Gillian,Many thanks for your feedback. It much appreciate and will help to keep on to make guests happy with their stay.Regards

6/10 一般

LOREDANA

与配偶出行
满意：清洁度
Hotel che consiglierei per un breve soggiorno. Contro: le camere sono piccole, anche la mia che avrebbe dovuto essere una “Superior”, la doccia è situata nella vasca da bagno e l’accesso non è comodo; il sistema informatico dell’hotel sembra non essere perfettamente funzionante e causa ritardi (in fase di check-in e check-out) Pro: le toiletries sono molto complete e molto gradevoli, così come la biancheria da letto e da bagno. La posizione è ottima, servita da ogni mezzo pubblico, vicina a ristoranti e attrazioni.
2023 年 4 月入住 3 晚

10/10 超赞

Silvia

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A 10 minutos andando del barrio de Montmartre. Boca de metro a 200 metros. Trato excelente y la habitación con todo lo necesario. No le falta detalle. Muy recomendable
2023 年 4 月入住 3 晚

10/10 超赞

shigeki

2023 年 4 月入住 1 晚

10/10 超赞

Jacques

2023 年 2 月入住 3 晚

8/10 还可以

Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy walk to Lafayette Printemps for (10 minutes Parisian walking time, or two metro stops away post shopping). One block from Place de Clichy for all the necessities. Easy walk to Montmartre. Room was small but sufficient. Clean and efficiently useful. Free coffee downstairs. And a lounge also downstairs.
Raffaella 于 2023年01月6日 的回复
Dear Martin, We thank you for taking the time to leave your positive feed back on your stay at Le Grey Hotel.As you pointed out, Le Grey Hotel is located very close to different metro lines in the heart of an authentic and lively quarter, between the Montmartre area and the Opera Garnier with its famous shopping destinations the big stores Galeries Lafayette and Printemps.We are delighted to learn that you enjoyed our lounge bar where our guests can take tea and coffee and it's complimentary. So thank you again and look forward to welcoming you back soon!Best regards,RaffaellaReception

8/10 还可以

SHANTAE

与家人出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I enjoyed the area, it was lively and I felt comfortable anytime I was out. The hotel was clean and the staff was pleasant too. I would definitely stay at this hotel in the future. Thank you 😊
2022 年 10 月入住 4 晚

10/10 超赞

Thomas

满意：清洁度、住宿条件和设施、客房舒适度
Our new favourite hotel in Paris
This hotel was fantastic. Room was very comfortable with nice added touches of free drinks in mini-bar. Breakfast was delicious, location was fab and staff were super friendly. We'll definitely stay here again next time we're in Paris!!
2022 年 10 月入住 1 晚
françois 于 2022年10月18日 的回复
Many thanks for your feedback. Happy to know that you had a great time with us.

6/10 一般

KA WAI

2022 年 9 月入住 4 晚

8/10 还可以

Jean noel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
accueil rapide chambre propre mais nuisance des restaurants et bars dans la rue
2022 年 9 月入住 1 晚

8/10 还可以

Sharron

2022 年 9 月入住 3 晚

10/10 超赞

Xavier

2022 年 8 月入住 1 晚

10/10 超赞

Helen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were really helpful and friendly. Great location for shops, metric links , cafes. Despite the problem with out airconditioning, we really enjoyed out stay. Would definitely stay here again.
2022 年 7 月入住 4 晚
françois 于 2022年08月1日 的回复
Hello, Many thanks for your feedback and happy to know that you enjoyed. It will be a pleasure to welcome you again. Regards

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nettes, kleines City-Hotel in guter Lage (Metro in 5 min. erreichbar), Hotel befindet sich in einer Seitenstraße. Zimmer sind gerade noch ausreichend groß, tolles Badezimmer, Zimmer modern eingerichtet, Personal ist sehr freundlich und zuvorkommend, Roomservice Top. Wir haben uns sehr wohl gefühlt und kommen gerne mal wieder!
2022 年 7 月入住 4 晚

10/10 超赞

ALAN

满意：清洁度、员工和服务、住宿条件和设施
All round very good hotel
2022 年 7 月入住 2 晚

10/10 超赞

Mohamed

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
2022 年 7 月入住 2 晚

8/10 还可以

Julie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel bien situé. Personnel présent en cas de nécessité.
2022 年 7 月入住 3 晚

6/10 一般

olga

与家人出行
满意：清洁度
不满意：员工和服务
Hotel is well situated and quite nice. Room size, bed comfort, water pressure excellent. Breakfast is really subpar (comparing with other European hotels), staff isn’t attentive - we had a broken light bulb in our room for the entire stay, mentioned it daily but it was never fixed. We also enquired about taxi rates to airport and were not given a warning that taxis are impossible to come by during morning rush hour. Can’t totally blame the hotel for this, but they could have mentioned something.
2022 年 6 月入住 4 晚

8/10 还可以

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schönes Hotel und sehr nettes Personal. Metro Liege ca. 300m entfernt, wer gut zu Fuß ist, kann Sacre Coeur (1,5 km) und Galerie Lafayette (1,2 km) gut erlaufen. Einkaufsmöglichkeiten in unmittelbarer Umgebung.
2022 年 6 月入住 3 晚

2/10 糟糕

Patricia

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They didn’t tell me that the AC was broken and it was a nightmare!!! No even a partial refund. It was terrible
2022 年 6 月入住 2 晚

6/10 一般

Denise

满意：清洁度、住宿条件和设施、客房舒适度
2022 年 6 月入住 3 晚
Raffaella, réceptionniste 于 2022年06月18日 的回复
Dear Denise, We thank you foor taking the time to leave your evaluation of your stay. Our guest's feed-back is important to understand where we can provide better service. We hope to have the opportunity to welcome again to Le Grey Hotel! Best regards, Raffaella Reception

10/10 超赞

Yann

2022 年 4 月入住 1 晚
Raffaella, réceptionniste 于 2022年06月18日 的回复
Dear Yann, We thank you foor taking the time to leave us your feed-back on your stay. Thank you for the excellent score! We are very happy to read that you appreciated your stay with us. We hope to have the opportunity to welcome you again to Le Grey Hotel! Best regards, Raffaella Reception

10/10 超赞

Kenneth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely little hotel in a charming district, Friendly helpful staff.
2022 年 4 月入住 8 晚

8/10 还可以

Bernat

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Reamente muy bien , tranquilo y muy bien situado. Trato excelente
2021 年 11 月入住 1 晚

10/10 超赞

Gabriele

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Immer wieder gerne !
2022 年 3 月入住 2 晚

10/10 超赞

IGOR

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 3 晚
Raffaella, réceptionniste 于 2021年12月15日 的回复
Dear Igor, We thank you for taking the time to evaluate your stay and we are very grateful for the excellent score. We hope to welcome you again very soon to Le Grey Hotel! Best regards Raffaella

10/10 超赞

Rick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable Stay
Friendly and helpful staff. Room was comfortable and nicely designed. The chocolates on the pillow and bottled water were a nice touch. Would stay here again.
2021 年 12 月入住 3 晚
Raffaella, réceptionniste 于 2021年12月11日 的回复
Dear Rick, We are very grateful to you for taking the time to send us thie review.We are very happy to learn that you appreciated your stayWe hope to welcome you again very soon to le Grey Hotel! Best Regards Raffaella - Reception

8/10 还可以

Ilaria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 3 晚
Raffaella, réceptionniste 于 2021年12月11日 的回复
Dear Ilaria, We thank you for taking the time to evaluate your stay and we are very grateful for the excellent score! We really hope to welcome you again very soon to Le Grey Hotel! Best regards

10/10 超赞

Lindsey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 2 晚
Francois 于 2021年12月6日 的回复
Dear Madam, Many thanks for your feedback. It is imprtant for us that our guests are satisfied with their stay. Best regards

8/10 还可以

Greg

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2021 年 11 月入住 1 晚
Raffaella, réceptionniste 于 2021年12月11日 的回复
Dear Greg, We thank you for staying with us and for taking the time to evaluate your stay . Thank you for the excellent score We hope to welcome you again very soon to Le Grey Hotel! Best regards