6/10 一般
RM D.
2025 年 7 月 20 日
不滿：整潔度
Spacious well appointed property in beautiful neighborhood
The property is beautiful. It’s decorated wonderfully and the pictures are a true reflection. The beds were so comfortable and the 3 bedrooms were spaced perfectly and it was a bonus to have a washer/dryer. However, it was not cleaned properly before we arrived. We found hair on the table, the drawers in one of the bathrooms, the shower and the floor. The curtains in one of the bedrooms weren’t hung and were just lying on the floor. We complained, received a response and never heard from the firm again regarding a re-clean. They also changed the front door code at the weekend and didn’t tell us so we were locked out for a period of time. The property managers were hard to reach and unresponsive. Although the property is absolutely stunning and perfectly located, the management is abysmal and we (sadly) therefore wouldn’t stay again.
RM D.
於 2025 年 7 月住了 3 晚