供应午餐、晚餐和早午餐

关于巴黎戴高乐机场丽柏酒店的点评

4 out of 5
巴黎戴高乐机场丽柏酒店
12 Allée du Verger, Roissy-en-France, Val-d'Oise

点评

8.6

超赞

10 分 - 超赞。381 条好评,共有 748 条点评" "
8 分 - 还可以。244 条好评,共有 748 条点评" "
6 分 - 一般。75 条好评,共有 748 条点评" "
4 分 - 很差。23 条好评,共有 748 条点评" "
2 分 - 糟糕。25 条好评,共有 748 条点评" "

9.0/10

清洁度

8.4/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

chung shun

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Penta Team 于 2022年06月11日 的回复
Dear Chung, We deeply appreciate you for choosing us for your stay and for taking the time to review us. We are looking forward to greet you again at Pentahotel ! Take care

10/10 超赞

CHIEH

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
早餐很棒~麵包種類多,且都是溫溫熱熱的,同事住其他飯店,說早餐都冰冷的,我很慶幸我的飯店早餐是熱的。飯店服務人員不像一般飯店穿著制服,而是穿著自己的服裝,感覺輕鬆愉快,態度也親切,讓人不會感覺是住在冷冰冰的飯店。入住前寄了幾件包裹,也都很好的幫忙保存著。飯店周邊算是住宅區,小型商店或餐廳都需要步行10多分左右,而步行15-20分可到Aéroville大型購物中心,待了五天四夜三天晚餐都在這邊解決。
2019 年 11 月入住 5 晚

4/10 很差

Tak Yi

不满意:员工和服务
Upside
No Toothbrush, No dental kit set , no cotton stick, no slippers provided
2018 年 9 月入住 4 晚
General Manager 于 2018年10月12日 的回复
Hello Tak Yi, Thank you for your comments. At penta hotels, it is not a standard to have the amenities available in the room. However, you can request at the front office where they are available. I hope you did enjoy your stay with us and we are looking forward to welcoming you again soon. Kind regards, Wim De Preter General Manager

10/10 超赞

YOU-HONG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚
Wim De Preter - General Manager 于 2018年08月10日 的回复
Hello YOU-HONG, How great to see you have enjoyed your stay with us. Many thanks for letting us know. Kind regards,

2/10 糟糕

Ernest

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
There is no room cleaning services 4 days, no air-condition for 4 days, no one come and fix it, and i request to change room, and their feed back is your hotel room rate are very low, you do not deserve to have room change.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good and convenient transfer to CDG airport
Arrive early at morning but staff are quite friendly and help us check-in, golden shuttle bus to CDG any terminal is very convenient.

8/10 还可以

jamee

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We had to stay in a property near the airport. This was a perfectly acceptable hotel, and there was free transportation to the airport.
2024 年 3 月入住 1 晚

10/10 超赞

Leslie

满意:清洁度、员工和服务、住宿条件和设施
I really appreciated being able to add early check in. This feature and the entire property were perfect for my needs.
2024 年 4 月入住 2 晚
The Penta Team / L’équipe Penta 于 2024年04月30日 的回复
Dear Leslie, Thank you very much for your kind review.It is heartening to learn that our early check-in option added value to your stay, ensuring your comfort from the moment you arrived. Our team takes great pride in maintaining the highest standards of cleanliness and service, so your commendations are truly appreciated.We are thrilled that Pentahotel Paris Charles De Gaulle Airport met all of your travel needs, and we hope to remain your hotel of choice whenever your journeys bring you back to Paris.It would be a pleasure to welcome you back. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

GUIOMAR

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an awesome stay in this hotel. Staff very friendly, and room very spacious and comfortable. Highly recommend.
2024 年 3 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年04月5日 的回复
Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

8/10 还可以

Luis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needed a room for the overnight stay in Paris. It’s a nice hotel.
2024 年 3 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年03月26日 的回复
Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Carly

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and unique hotel.
2024 年 3 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年03月19日 的回复
Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

sheriff

2024 年 3 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年04月5日 的回复
Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

8/10 还可以

??

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
感じよく対応してもらえて初めての海外のホテルでも安心して宿泊できました!
2024 年 2 月入住 3 晚
The Penta Team / L’équipe Penta 于 2024年03月14日 的回复
Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

10/10 超赞

Mark,baton rouge

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really cool place that’s not a boring airport hotel. I still give it a 5 despite: no airport shuttle (but that apparently was for other hotels) and the listing shows a room with pinball (not there anymore). Rooms were cool, free pay tv (video on demand) was very very cool and staff was nice.
2024 年 3 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年03月4日 的回复
Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Gia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very clean and very close to the airport!
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月16日 的回复
Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

6/10 一般

dennis

与配偶出行
满意:员工和服务
Convenient to airport and not noisy from the air traffic. Decent dinner and breakfast there. Room was dingy, dirty carpets and the hallways had a very bad odour ( body odour) which we figured out was from the housekeepers. Very odd and very bad! We had a euro 16 taxi from the airport, which was good. ( the hotel has a shuttle service but only for a few hours per day ). I asked the hotel to call us a taxi back to the airport and the cost was euro 35, which is too high for a 7 minute ride.
2024 年 2 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月15日 的回复
Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

8/10 还可以

Craig

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
The Penta Team / L’équipe Penta 于 2024年02月12日 的回复
Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Paolo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
The Penta Team / L’équipe Penta 于 2024年02月10日 的回复
Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

8/10 还可以

Sheila

满意:员工和服务、住宿条件和设施、客房舒适度
Great hotel. Comfortable stay.
Great stay. Service was good. Food in the restaurant was good. Only comment I have is that the carpet was stained and not as clean as I would have liked.
2024 年 2 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月7日 的回复
Dear Sheila, We appreciate receiving your opinion concerning your recent stay.We're delighted to hear that you found comfort during your stay and enjoyed the service and food at our Pentalounge. It's our mission to provide a convivial atmosphere and a memorable experience for our guests.We take note of your comment regarding the cleanliness of the carpet. While our rooms feature fixed carpeting which is part of our trendy hotel style, we strive to maintain the highest standards of cleanliness and will address this feedback with our housekeeping team to ensure our accommodations meet our guests' expectations.It's gratifying to know that the overall condition of our hotel, the room comfort, and the service provided by our team met your satisfaction.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Jacquelin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月6日 的回复
Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

6/10 一般

Nirina

与配偶出行
满意:住宿条件和设施,清洁度
Globalement, le personnel est poli. Par contre, les informations concernant le parking divergent suivant l'équipe à la réception qui se trouve également au bar. Dans la soirée, on était au bar, on s'est installé et une barmaid vient nous voir et nous dit qu'il fallait venir au bar pour payer et chercher notre commande. Et quelques minutes plus tard, un groupe de dames se sont installées à côté de nous et la même barmaid est venue chercher leur commande, leur a servi, puis a encaissé avec la machine à carte à leur table... On n'a pas compris pourquoi y avait-il une différence de traitement...
2024 年 2 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月7日 的回复
Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

10/10 超赞

Craig

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everyone at the front desk was amazing. Extremely helpful. Nice quiet place.
2024 年 2 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月6日 的回复
Dear Craig,Thank you for such a positive review.The satisfaction of our guests during their stay among us is very rewarding. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to welcome you back for another enjoyable visit.Best wishes,The Penta Team / L’équipe Penta

8/10 还可以

vincent

2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月5日 的回复
Cher Vincent,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

8/10 还可以

Yasmine

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location, nice gym and they offer transport to CDG.
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月5日 的回复
Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

10/10 超赞

Alexeis

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel
2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年02月1日 的回复
Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

8/10 还可以

Cedric

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月26日 的回复
Dear Cedric,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,The Penta Team / L’équipe Penta

10/10 超赞

Jimi

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月26日 的回复
Dear Jimi,Thank you for this kind review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Piero

商务旅客
2024 年 1 月入住 5 晚
The Penta Team / L’équipe Penta 于 2024年01月24日 的回复
Dear Piero,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,The Penta Team / L’équipe Penta

6/10 一般

Sean,Indianapolis

满意:员工和服务
不满意:服务设施
Limited shuttle service cost me $30€ each way to and from the airport. That would’ve factored into where I stayed. I arrived at night and the hotel is dark and not well marked. My “first floor” room actually required an elevator ride. The king size bed was two twins not completely pushed together and also had separate bedding. Nothing in the room as far as helpful information. For the cost of the room for one night I expected more. A chain hotel may just be more what I prefer. This was more thematic and geared towards a younger crowd. Gave me more of a hostel feel than luxury hotel.
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月24日 的回复
Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

6/10 一般

sylvain

商务旅客
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
hotel aux chambre vieillissantes, pas tres insonorisé le deco indus un peu ringarde, moquette tachée
2024 年 1 月入住 4 晚
The Penta Team / L’équipe Penta 于 2024年01月24日 的回复
Cher Sylvain,Merci d'avoir partagé votre expérience chez nous.Nous regrettons que votre séjour n’ait pas répondu à vos attentes et nous en sommes désolés.Nous invitons nos hôtes à signaler tout désagrément à la réception, notamment l’état de votre chambre lors de l’arrivée et en particulier ce qui concerne la propreté.Nous précisons que nous réalisons régulièrement des rénovations de nos établissements.Sachez que nous prenons bonne note de vos observations et nous les transmettrons au service concerné pour continuer à faire progresser la qualité de nos prestations.Au plaisir de vous revoir parmi nous,The Penta Team / L’équipe Penta

10/10 超赞

Cedric

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comme toujours service au top grâce à une super équipe en place. Chambre spacieuse et confortable avec en plus une petite intention.
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月18日 的回复
Cher Cedric,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis de lire que vous avez apprécié la spacieuse et le confort de votre chambre ainsi que la petite attention qui vous a été offerte. Il est toujours gratifiant de savoir que notre équipe a réussi à rendre votre séjour au top. Votre satisfaction reflète l'engagement de notre personnel à offrir une expérience mémorable à nos hôtes.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous faire profiter de notre terrasse et de l'ambiance conviviale de notre Pentalounge, sans oublier notre offre de jeux dans le lobby qui contribue à l'expérience unique de notre établissement.Bien Cordialement,The Penta Team / L’équipe Penta

8/10 还可以

pierre

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月16日 的回复
Cher Pierre,Nous sommes très heureux d'apprendre que vous avez passé un bon et confortable séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,The Penta Team / L’équipe Penta

10/10 超赞

Jimi

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Room very cold
2024 年 1 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月11日 的回复
Dear Jimi, Thank you for the time you have taken to review your recent stay,We're delighted to hear that you found our service to be excellent, as our team strives to provide a welcoming and efficient experience for all our guests. Regarding the room temperature, we apologize for any discomfort you experienced. Our rooms are indeed equipped with air conditioning with a comfortable range of 20 – 24 degrees, and while we don't offer extra fans, we are always ready to assist with adjusting the settings or providing additional solutions upon request to ensure your comfort.We hope that we may be able to see you on a future occasion. My best regards,The Penta Team / L’équipe Penta

10/10 超赞

SJ

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good, cool airport hotel
We loved the vibe and staff in the bar. Our only complaint was that we only had one pillow each
2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2024年01月4日 的回复
Dear Guest,Thank you for your kind review.We're thrilled to hear that you enjoyed the unique vibe and the service provided by our team at the bar. It's wonderful to know that our efforts to create a cool and welcoming atmosphere are appreciated by our guests. Regarding the pillows, we do offer the option to request extra pillows at reception, with various options available to suit different preferences. We regret to hear that this was not perfectly communicated to you, and we'll make sure to remind our team to inform our guests about this amenity.We look forward to welcoming you back. Best regards,The Penta Team / L’équipe Penta

10/10 超赞

Connor

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
2023 年 12 月入住 3 晚
The Penta Team / L’équipe Penta 于 2024年01月4日 的回复
Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

8/10 还可以

Dominique

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour d'une nuit dacet hôtel qui change des chaînes d'hôtels toutes sur le même modèle. Chambre spacieet agréable. Bonne table
2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年12月26日 的回复
Chère Dominique,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que vous avez trouvé notre chambre spacieuse et agréable, et que notre table a répondu à vos attentes. Notre équipe s'efforce de fournir un hébergement confortable et une expérience culinaire mémorable, en s'inspirant de l'ambiance conviviale et design de notre hôtel, comme souligné dans notre concept de Pentalounge.Nous espérons vous revoir prochainement pour une nouvelle expérience positivement différente.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,The Penta Team / L’équipe Penta

10/10 超赞

Brototy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had to book a hotel near airport due to last minutes cancellation. Had a good night sleep, great restaurant, clean rooms and a friendly staff.
2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年12月22日 的回复
Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Alexandra

2023 年 12 月入住 2 晚
The Penta Team / L’équipe Penta 于 2023年12月19日 的回复
Chère Alexandra,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

10/10 超赞

Mourad

2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年12月19日 的回复
Cher Mourad,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,The Penta Team / L’équipe Penta

10/10 超赞

Cynthia,Carcavelos

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very lively atmosphere in public spaces, but nicely quiet around rooms. Bus stop right out fron with easy access to Paris. Breakfast very good! Great value all around!
2023 年 12 月入住 2 晚
The Penta Team / L’équipe Penta 于 2023年12月19日 的回复
Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Kerry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年12月19日 的回复
Dear Kerry,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Gaëlle

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel moderne , chambres très grandes mais qui manquent un peu de rangement On est proche de l’aéroport donc on entend un peu les avions qui passent très près
2023 年 11 月入住 3 晚
The Penta Team / L’équipe Penta 于 2023年12月4日 的回复
Chère Gaëlle,Merci d'avoir pris le temps de ce retour d'expérience.Nous vous remercions pour les excellentes notes données à la propreté des lieux, à la qualité du service et au confort de la chambre.Si vous êtes sensible au bruit, n’hésitez pas à en faire part à la réception qui vous allouera une de nos chambres donnant sur l'arrière. Nous vous prions de nous excuser pour les désagréments.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,The Penta Team / L’équipe Penta

10/10 超赞

Heino

2023 年 11 月入住 4 晚
The Penta Team / L’équipe Penta 于 2023年11月22日 的回复
Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

10/10 超赞

Thomas

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For weary traveler. Good rooms, excellent housekeeping, REAL FOOD in the restaurant, great coffee, no hassles. All at a reasonable price.
2023 年 11 月入住 5 晚
The Penta Team / L’équipe Penta 于 2023年11月19日 的回复
Dear Thomas,Thank you for this positive feedback.We're delighted to hear that the comfort and cleanliness of our rooms met your expectations, and that you enjoyed the authentic dining options and premium coffee in our restaurant. It's also great to know that our services facilitated a hassle-free stay at a value you appreciated. Your kind words are a testament to our team's dedication to providing a welcoming and enjoyable experience for all our guests. We're committed to maintaining the high standards you experienced and hope to continue exceeding our guests' expectations.We look forward to welcoming you back. Best regardsThe Penta Team / L’équipe Penta

10/10 超赞

Rachid

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Au top
Plusieurs fois reserver sur place tjs bonne expérience personnels au top a l'écoute et serviable
2023 年 11 月入住 2 晚
The Penta Team / L’équipe Penta 于 2023年11月19日 的回复
Cher Rachid,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que votre séjour s'est déroulé à merveille et que notre personnel a su être à l'écoute et serviable, reflétant ainsi notre engagement envers un service client de qualité. Votre satisfaction concernant la propreté de la chambre, l'état de l'hôtel, le confort de votre chambre et la qualité de notre service nous encourage à maintenir nos standards élevés. Nous sommes également heureux que vous ayez apprécié l'ambiance conviviale de notre établissement, qui est conçu pour offrir une expérience unique et mémorable à nos hôtes. Votre appréciation positive est une véritable source de motivation pour notre équipe.Au plaisir de vous accueillir pour une autre expérience de qualité,The Penta Team / L’équipe Penta

10/10 超赞

Trihan

2023 年 11 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年12月4日 的回复
Dear Guest,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to seeing you again in the future. Best regards,The Penta Team / L’équipe Penta

10/10 超赞

Brigitte

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was very nice and clean.
2023 年 11 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年11月14日 的回复
Dear Brigitte,Thank you for such a positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

2/10 糟糕

Alex

商务旅客
不满意:员工和服务
2023 年 10 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年11月6日 的回复
Cher Alex,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes navrés de lire votre commentaire, nous aurions aimé en savoir plus afin de pouvoir intervenir au mieux et d'améliorer toujours plus nos prestations.Nous espérons vous accueillir une fois encore pour vous convaincre avec une prestation impeccable.Bien à vous,The Penta Team / L’équipe Penta

8/10 还可以

KULASINGAM

2023 年 10 月入住 1 晚
The Penta Team / L’équipe Penta 于 2023年10月29日 的回复
Dear Singa,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,The Penta Team / L’équipe Penta

6/10 一般

REMI

2023 年 10 月入住 2 晚
The Penta Team / L’équipe Penta 于 2023年11月16日 的回复
Cher Remi,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Bien à vous,The Penta Team / L’équipe Penta