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关于全季度假旅舍桑迪尔旅舍的点评

3.5 out of 5
全季度假旅舍桑迪尔旅舍
3720 Sundial Court, Park City, UT

点评

8.8

超赞

10 分 - 超赞。488 条好评，共有 856 条点评" "
8 分 - 还可以。235 条好评，共有 856 条点评" "
6 分 - 一般。82 条好评，共有 856 条点评" "
4 分 - 很差。30 条好评，共有 856 条点评" "
2 分 - 糟糕。21 条好评，共有 856 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Mark

满意：住宿条件和设施，清洁度
Clean, kitchen, ski in/ski out, very easy walking to ski lift.
2024 年 4 月入住 4 晚
Management 于 2024年04月5日 的回复
Thank you so much for the kind review Mark! We are glad you enjoyed your time at the Sundial Lodge.

6/10 一般

Leylani

满意：住宿条件和设施，清洁度
不满意：服务设施
No turn down or cleaning service: it’s a hotel room without the amenities of cleaning service or shuttle to and from the city. Shuttle only goes to a bus stop. Other hotels in the area all had shuttles to down town. Also a bit misleading bc when reserving it states Park City but it’s actually Cannons which is fine if you are an expert or advanced skier.
2024 年 3 月入住 4 晚
Management 于 2024年04月1日 的回复
Thank you for the review and comments Leylani. We always appreciate feedback and will use it to improve our guest's experiences in the future.

10/10 超赞

Leonard

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We loved the location from the room to the gondola. The ski/boot room was convenient and they even warm your boots!
2024 年 3 月入住 5 晚
Management 于 2024年03月29日 的回复
We're glad you enjoyed your stay at Sundial Leonard. Please come back to see us soon!

6/10 一般

Volha

与家人及幼儿出行
不满意：服务设施
This is a hotel room but without hotel service. I had to go to reception to get bedding sheets for couch, started laundy detergent, they do not provide robes as other rooms in the building (we stayed in different rooms). Also you have to take your trash to the garage. The kitchenette had 2 pack of coffee for 2 cups and no tea. Also no cups. So come prepared with cups, plates for microwave. Location is amazing.
2024 年 3 月入住 4 晚
Management 于 2024年03月21日 的回复
Thank you for the review and comments Volha. We appreciate the feedback and will address your concerns for future guests.

10/10 超赞

Dorian

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The property is in a great location in canyon village. The Gondola is just a mere walk as well as several Dining options. Our room was clean and just right for my family of 4. The only thing I didn't like was the smell of the fresh stain on the bathroom door. Other than that, everything was great!
2024 年 3 月入住 3 晚
Management 于 2024年03月16日 的回复
Thank you for the review and comments Dorian. We are glad you enjoyed your stay!

6/10 一般

Randall，Brentwood

满意：清洁度
Felt like a tiny 1 bedroom condo... no dresser in bedroom, could hardly move. No desk or work area. 1 bathroom/1 sink. Could use more kitchen items. Was surprised the parking was $50/nite extra. Asked for 2 additional towels at the front desk and they said because we didn't rent through them directly, that it wasn't their problem.
2024 年 2 月入住 5 晚
Management 于 2024年03月16日 的回复
Thank you for the review and comments Randall. Parking is 25/night per vehicle. The front desk area is a bit confusing since there are two different companies working out of that area. We sincerely apologize for that. Have a great day!

10/10 超赞

Michael

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Best location for ski. Room is clean. People are friendly, best service, especially the storage service is so convenient, thumbs up! Not much going on in canyon village, no place to go after ski. Have to go to Main Street in park city for grocery if you want cook simple meals.
2024 年 3 月入住 4 晚
Management 于 2024年03月7日 的回复
Thank so much for the great review Michael! There are a few bars/restaurants as well as a little market for some simply prepared items (The Marketplace and Liquor Store) in Canyons Village. Drafts Burger Bar, Red Tail Grill, Murdock's, Kuchu Shabu, Edge Steakhouse, and The Farm are a few of them. Then across the street in the Pendry Plaza there are a few more. We hope this helps you in the future.

10/10 超赞

Stephen

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Fantastic room, very large clean and a great location. All employees were helpful and fantastic. Would stay here again for certain.
Management 于 2024年03月7日 的回复
We appreciate the great review Stephen!

6/10 一般

Tommy

2024 年 2 月入住 4 晚
Management 于 2024年03月25日 的回复
Thank you for the review Tommy. We always appreciate customer feedback.

10/10 超赞

Elizabeth

满意：住宿条件和设施，清洁度
Awesome property a short walk to Gondola.
2024 年 2 月入住 4 晚
Management 于 2024年03月2日 的回复
Thank you for the great review Elizabeth! We appreciate it.

10/10 超赞

CATHERINE，METAIRIE

满意：住宿条件和设施，清洁度
2023 年 12 月入住 3 晚
Management 于 2024年02月22日 的回复
Thank you for the kind review Catherine. Come back to see us again soon!

4/10 很差

真实旅客

不满意：客房舒适度，清洁度
Property was decently clean. The rooms were not. My bed/pillows had random hair in them. The ski storage people lost my friends boots overnight. Overall quite a disappointment. The hot tubs and proximity to lift was a good thing.
2024 年 2 月入住 3 晚
Management 于 2024年02月19日 的回复
Thank you for the review and comments. We always appreciate feedback and will use it to improve our services in the future.

6/10 一般

Nicholas

2024 年 2 月入住 3 晚
Management 于 2024年03月21日 的回复
Thank you for the review Nicholas.

10/10 超赞

Kelly，Falls Church

满意：清洁度、服务设施、住宿条件和设施
This is in a GREAT location, right at the base of the gondola! The hot tub on the 3rd floor bridge is really big, and a lot of fun being able to look into the village. The staff were super friendly and helpful.
2024 年 2 月入住 1 晚
Management 于 2024年02月15日 的回复
Thank you for the great review Kelly! Please come back to see us soon.

10/10 超赞

Jennifer

满意：住宿条件和设施，清洁度
2024 年 2 月入住 5 晚
Management 于 2024年02月10日 的回复
Thank you for the review Jennifer. We are glad you enjoyed your stay!

2/10 糟糕

Mauricio

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Be careful with this greedy and abusive property management. I booked my stay and made a mistake, instead of writing feb 3 to 6, I wrote dec 3 to 6. When I realize the issue I call them 3 days after the booking and they send me to expedia. They called and they rejected to change the booking. I had to pay double, would not expect this behaviour other than thieves on the street. Finally I arrive with my family to this filthy and smelly lodge. Poorly appointed room, no closet space and a horrible dated bathroom. The pool is full of drinking people so couldn t take the kids. Elevator are small and the halways cramped. The only positive was the ski storage, very well taken care by season hired foreign people. They were the best! Would never return.
2024 年 2 月入住 3 晚
Management 于 2024年02月8日 的回复
Thank you for the review Mauricio. We apologize for any issues you may have had, but we adhere very strictly to our cancellation policy.

10/10 超赞

edward

2024 年 2 月入住 2 晚
Management 于 2024年03月21日 的回复
We appreciate the great review Edward. Please come back to see us again.

10/10 超赞

Brandy

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Location is awesome to ski. Red pine gondola is right outside the door. Walk to shops and restaurants.
2024 年 1 月入住 1 晚
Management 于 2024年02月3日 的回复
Thanks for the great review Brandy!

8/10 还可以

Jimmy

满意：服务设施，清洁度
Older furniture and fixtures. Poor acoustics. I was in C205 and I could hear neighbors easily. Easy access to Red Pine lift. Easy ski and boot storage. Easy parking, but I was ticketed for parking in two spaces when I was barely on the next space’s line.
2024 年 1 月入住 4 晚
Management 于 2024年02月2日 的回复
Thank you for the review Jimmy. We appreciate it!

8/10 还可以

David

满意：清洁度、服务设施、住宿条件和设施
Perfect location for ski trip
2024 年 1 月入住 1 晚
Management 于 2024年01月25日 的回复
Thank you for the kind review David. We are happy you enjoyed your stay!

8/10 还可以

Connie

满意：住宿条件和设施，清洁度
We checked in and the front desk provided a room key that works for the garage parking. On departure date we had a ticket on our rental vehicle. I returned to the front desk and all they could say is that we should have been updated on this.
2024 年 1 月入住 4 晚
Management 于 2024年01月19日 的回复
Thank you for the review and comments Connie. We appreciate it!

10/10 超赞

Aaron

满意：住宿条件和设施，清洁度
Super convenient for skiing at Canyons, large comfortable rooms
2024 年 1 月入住 4 晚
Management 于 2024年01月12日 的回复
Thank you for the great review Aaron! We appreciate it.

10/10 超赞

William Ross

2024 年 1 月入住 5 晚
Management 于 2024年01月11日 的回复
We were happy to have you William! Thanks for the kind review.

8/10 还可以

Elsa

2024 年 1 月入住 7 晚
Management 于 2024年02月2日 的回复
Thank you for the kind review Elsa! We're happy you enjoyed your stay.

10/10 超赞

Xing

与家人出行
满意：清洁度、服务设施、住宿条件和设施
It is a good place for ski trip. Close to ski rental, Gondola and restaurants.
2023 年 12 月入住 5 晚
Management 于 2024年01月11日 的回复
We are happy you enjoyed your stay Xing. Please come back to see us again soon!

10/10 超赞

ERIK

2023 年 12 月入住 5 晚
Management 于 2024年01月5日 的回复
Thank you for the great review Erik! We're finally getting some more snow so hopefully we will see you back again this winter.

8/10 还可以

Naomi

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Updated and clean condo in a wonderful easy access location! I was sensitive to the air fresheners so maybe turn or off for sensitive guests. The detergent was not stocked, however, front desk had some. I would stay again!
2023 年 12 月入住 3 晚
Management 于 2024年01月4日 的回复
We appreciate the review and comments Naomi. We will take them into account moving forward.

8/10 还可以

Amy

2023 年 12 月入住 3 晚
Management 于 2023年12月25日 的回复
Thank you for the review Amy. We are glad you enjoyed your stay and hope to see you back again soon!

10/10 超赞

Martin

与家人出行
满意：客房舒适度，清洁度
2023 年 12 月入住 2 晚
Management 于 2023年12月11日 的回复
Thank you for the kind review Martin. We are happy you enjoyed your stay!

10/10 超赞

Paul

满意：住宿条件和设施，清洁度
2023 年 12 月入住 3 晚
Management 于 2023年12月11日 的回复
Thank you for the kind review Paul. We're happy you enjoyed your stay and hope to see you back again soon.

10/10 超赞

Brittany

满意：客房舒适度，清洁度
Highly recommend!
Loved it! Great staff, beautiful atmosphere!
2023 年 11 月入住 1 晚
Management 于 2023年11月20日 的回复
Thank you for the great review Brittany! Come back to see us again once we get some more snow.

6/10 一般

真实旅客

满意：客房舒适度
2023 年 11 月入住 3 晚
Management 于 2023年11月18日 的回复
Thank you for the review. We appreciate it.

10/10 超赞

Andre，Holladay

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
I loved the easy check in and out.
2023 年 11 月入住 1 晚
Management 于 2023年11月13日 的回复
Thank you for the kind review Andre! We are glad you enjoyed your stay.

2/10 糟糕

真实旅客

不满意：客房舒适度，清洁度
Bad experience
No one helped with check in and there were issues with parking.
2023 年 11 月入住 1 晚
Management 于 2023年11月12日 的回复
Thank you for your review. Please keep in mind that during the off season we have limited front desk hours, although we have someone available via our customer service number 24/7 to help with any issues you might have. That number is posted at the front desk anytime we are away. Any parking issues should be addressed with Diamond Parking, as they are the company that manages the Sundial parking garage. We are also always happy to help if we are able. Our guests are our highest priority and we are always looking for ways to improve. We appreciate the time you took in providing this review.

10/10 超赞

Camie

满意：客房舒适度，清洁度
So perfect
It was beautiful. It was romantic. We had a balcony and a full kitchen. And the gentleman at the front desk was super kind and helpful and friendly. We couldn’t have asked for a better stay. We had to pay 10 bucks for parking, FYI. But it was in a secure parking garage.
2023 年 11 月入住 1 晚
Management 于 2023年11月6日 的回复
Thanks for the great review and comments Camie!

6/10 一般

nathan

与配偶出行, 商务旅客
Beautiful setting. Good location. Fireplace didn’t work- had to be fixed twice. Parties in the hallway. Weird smell randomly in the room. Front desk woman needs a holiday. Definitely wouldn’t pay full price during ski season.
2023 年 10 月入住 5 晚
Management 于 2023年10月28日 的回复
Thank you for the review and comments Nathan. We will look into the issues mentioned.

8/10 还可以

Erin

满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚
Management 于 2023年10月28日 的回复
Thanks for the review Erin!

10/10 超赞

Kevin

与家人出行
满意：住宿条件和设施，清洁度
Excellent location. Was quiet due to being the off-season. Would love to come back to ski sometime soon.
2023 年 10 月入住 3 晚
Management 于 2023年10月28日 的回复
Thanks for the great review Kevin! We look forward to seeing you back during the winter.

8/10 还可以

Stacey

满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚
Management 于 2023年10月17日 的回复
Thank you for the review Stacey. We hope to see you again soon!

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚
Management 于 2023年10月16日 的回复
Thanks so much for the great review! We appreciate it.

8/10 还可以

Joe

2023 年 10 月入住 3 晚
Management 于 2023年11月6日 的回复
We appreciate the review Joe. We are happy you enjoyed yourself.

10/10 超赞

Melvin

满意：客房舒适度，清洁度
Much improved.
Staff was great. Room was clean and comfortable. Amenities were excellent. I had a less than enjoyable experience in the past with this property but they have definitely redeemed themselves this time around.
2023 年 9 月入住 1 晚
Management 于 2023年10月2日 的回复
Thank you for the great review Melvin. We are happy you had a better experience this time around. Please come back to see us again soon!

10/10 超赞

Paige

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Wonderful pool and hot tubs. We had a wonderful time!!
2023 年 9 月入住 3 晚
Management 于 2023年10月1日 的回复
Thanks so much for the great review Paige! We're happy you enjoyed our amenities and hope to see you back again soon.

8/10 还可以

Kenneth

满意：客房舒适度，清洁度
2023 年 9 月入住 1 晚
Management 于 2023年09月29日 的回复
Thanks for the review Kenneth! Please come back to see us.

10/10 超赞

Dawn

与家人出行
满意：客房舒适度，清洁度
2023 年 9 月入住 1 晚
Management 于 2023年09月29日 的回复
Thank you for the kind review Dawn. We appreciate it and hope you come back to see us soon!

10/10 超赞

Greg

与家人出行
满意：客房舒适度
2023 年 9 月入住 1 晚
Management 于 2023年09月26日 的回复
Thanks so much for the great review Greg! We really appreciate it and are happy you enjoyed your stay.

10/10 超赞

Jacqueline

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Easy access. Evening attendant was friendly and very attentive.
2023 年 9 月入住 2 晚
Management 于 2023年09月24日 的回复
We appreciate the kind words Jacqueline. Please come back to stay with us soon!

10/10 超赞

Garry

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Sundial was close to everything we wanted to see on our trip. The hotel and surrounding areas were beautiful, clean, and accessible.
2023 年 9 月入住 2 晚
Management 于 2023年09月24日 的回复
Thank you so much for the kind words Garry! We are glad you chose to stay with us and hope to see you again soon.

10/10 超赞

Leo

满意：客房舒适度，清洁度
Awesome resort
It was perfect,conly wish we had planned to stay more than one night
2023 年 9 月入住 1 晚
Management 于 2023年09月11日 的回复
Thank you so much for the kind review Leo! Hopefully we will see you back again soon.

10/10 超赞

Elizabeth

满意：客房舒适度，清洁度
Everything about our stay was great—room was clean, loved sitting on the balcony, pool and hot tub were nice.
2023 年 9 月入住 1 晚
Management 于 2023年09月11日 的回复
Thank you for the great review Elizabeth! We are happy you enjoyed your stay.