Independent Pasadena hotels

"Above average customer service, room and breakfast."

"I have never felt so welcome and at home in a hotel. The GM Melissa was so friendly (my dog was an ice breaker). She greeted myself and my girls while we were waiting for my husband to get the car valeted. She was so happy to give us suggestions on where to go for dinner that evening and if she happened to see us coming in and out over the next couple of days she was thoughtful enough to say hello and ask how our day was. We did have one SLIGHT snafu where our AC in the room decided to give out on our first night when we finally got comfy after a travel day and dinner and showers BUT the front desk was able to find us a room 2 doors down and were extremely helpful in making sure we were comfortable and had everything we needed. Every little thing helps... even when my husband ran out to the 711 around the corner for toothbrushes that my girls forgot...towels that he was going to pick up on the way back in were personally delivered. If you are looking for a hotel that is clean, beautifully decorated (and also smells really great), that is in a GREAT location and central to the Inner Harbor and Camden Yards or M&T Bank Stadium as well as the Circulator (something else Melissa was able to help us with when we wanted to go to Fells Point for dinner), that is also extremely pet friendly, this hotel is the one you want. Kudos and thanks to the whole team. "

"Excellent!"

"Everything was good and to my liking. Friendly staff. "

"No the food wasn't good and there wasn't a lot of good options"

"I’m sorry my personal experience was awful they try to make it look clean a spray a lot it was awful and the restaurant they had trash I’m so confused on all those great reviews false. "

"Didn’t use area unfortunately "

"Great location "

"inspiring atmosphere, Clear visual aids, organized The room amenities were nicely done, spacious, and rooms were very comfortable.” The sleep quality was excellent, and the mattresses felt like sleeping at home.” impressed with the professionalism and customer service."