The staff were welcoming and helpful. The room was comfortable, clean and spacious, and we liked that one could open the windows. The air-conditioning is a real value add, too, in weather weather. Super conviennent to the train station and downtown, lots of shops, groceries restaurants close by. A fridge in the room would have been nice, but for the price the hotel offers excellent value. The only negative is the plastic mattress cover (other hotels use these; it feels like an emergency room stretcher).... They are awful! I removed it for a better night's sleep as it's too hot with it on.