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关于感官游泳池别墅的点评

4.5 out of 5
感官游泳池别墅
111/7 Nanai Road, Patong, Phuket

点评

9.0

非常棒

10 分 - 超赞。31 条好评，共有 42 条点评" "
8 分 - 还可以。4 条好评，共有 42 条点评" "
6 分 - 一般。3 条好评，共有 42 条点评" "
4 分 - 很差。2 条好评，共有 42 条点评" "
2 分 - 糟糕。2 条好评，共有 42 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

6.0/10

环保

点评

2/10 糟糕

真实旅客

与配偶出行
不满意：员工和服务
2019 年 12 月入住 4 晚

4/10 很差

Raymond，Hong Kong

与家人出行
不满意：服务设施
進出酒店及路面不方便 早餐水準太差 進出酒店及路面不方便 早餐水準太差 進出酒店及路面不方便 早餐水準太差
2019 年 9 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice private swimming pool in villa Only improvement is the breakfast
2019 年 9 月入住 2 晚
Thanchanok 于 2019年09月19日 的回复
Thank you so much for taking the time to share your experience about your recent stay at The Senses, we will share your comment about breakfast to team member in order to improve our service.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 3 晚
Thanchanok 于 2019年09月24日 的回复
Thank you for chosen The Senses.

4/10 很差

Anonymous

与配偶出行
满意：住宿条件和设施，服务设施
The reception (one of the staff) is extremely rude. She said “you could package you luggage within 2 mins”. Her attitude is extremely bad.
2019 年 7 月入住 1 晚
Thanchanok 于 2019年08月28日 的回复
Firstly I would like to thank you for taking the time to leave a review after your most recent stay with us. Following that, I would like to apologies for the inconveniences during your stay. I will provide this feedback to the front office manager and improve this procedure. Thank you for choosing The Senses.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pool Villa in Patong
New, decent and relax villa, the swimming pool is much bigger than expect, good shower system equipped. All staffs there are helpful especially Me, front desk and restaurant. Hotel is up on the hill with a slopeway but you can call a golf cart to drive you down or pick you up at the hotel security entrance. Just 10 minutes walk to Banzaan Fresh Market. But the staff was not taken my breakfast order sheet at night, which was still hanging out of the door next morning and thus we need to down to restaurant. Not much choice in the breakfast.
2019 年 6 月入住 2 晚
Thanchanok 于 2019年08月28日 的回复
Firstly I would like to thank you for taking the time to leave a review after your most recent stay with us. We are heart warmed by your excellent review and so pleased that you had a great time with us. Your kind words will be shared among our team. Based on your comment we will do more training for villa breakfast procedure to improve the service that we provide to our valued guests.

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
酒店服務極好。 房內的無邊際泳池比想像中大，房間空間充足，房間更可觀看到日落。 早餐方面，可以選擇在房內享用或到大堂餐廳享用，種都不錯，惟款式略少，不過整體來說酒店十分不錯。
2019 年 4 月入住 2 晚

6/10 一般

Jounghwa

与家人出行
메인풀장이 너무 깊어서 수영을 못하는 사람이 즐길수가 없어서 불편했습니다 경사면을 두어서 깊이가 135깊이가 있으면 좋을것 같습니다 조식의 메뉴가 기본적으로 베이컨이 제공되면 좋겠습니다
2023 年 10 月入住 4 晚

2/10 糟糕

You Suk

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
They said they provide a ride from up hill hotel down the hill to the entrance, but most of the time it was hard to find anyone to help and we had to walk all the way down and up. Room service took 1 hour due to lack of staffs. Breakfast was also poor.
2022 年 11 月入住 2 晚

10/10 超赞

Shane

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The staff at The Senses Resort were just excellent. Friendly and welcoming and very happy to help in any way they can. Golf carts are an excellent way to get around as it is quite steep to get to the villas but well worth the expense. Although only one restaurant, the variety and quality were both excellent. Your driver was so friendly and accommodating. Thanks Sak. Highly recommend The Senses Resort but be aware that it is quite a steep hike to and from the villas and not something I’d recommend for families with young kids as the infinity pool would be challenging and the bedrooms are completely separate from each other and the living area. A truly beautiful and relaxing experience.
2022 年 10 月入住 7 晚

10/10 超赞

Danyelle

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Everyone is so kind
2022 年 6 月入住 13 晚

10/10 超赞

Ibrahim

2022 年 5 月入住 6 晚

10/10 超赞

Jess

团体旅客
满意：清洁度、服务设施、住宿条件和设施
This was pure paradise. We never wanted to leave. The beds are comfy and firm, bathrooms have the most incredible shower heads of all time. Kitchen was slightly lacking in terms of cutlery but we didn’t use it very much so that was fine. The pool was wonderful and the view overlooking the beach was spectacular. Dark block out curtains to help you sleep late. They don’t leave a booklet but just dial 0 for the front desk. If you want in-room breakfast you need to order the day before. The staff are so friendly and accommodating. Honestly take me back asap it was phenomenal
2022 年 4 月入住 7 晚

10/10 超赞

anthony c.

满意：清洁度
Yup
Just book it.
2022 年 4 月入住 5 晚

10/10 超赞

Indeep

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
Loved every bit of our stay at the place, special mention for the extra friendly and welcoming staff which made out stay at the Villa extra special
2021 年 12 月入住 10 晚

10/10 超赞

Simen

满意：客房舒适度，清洁度
Nice villa and helpful staff
2021 年 11 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
思った以上にきれいなホテルだと感じました。見晴らしがよいです。パトンビーチからは少し遠いですが、無料シャトルバスが定期的に運んでくれる楽でした。
2019 年 12 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love this resort, booked pool villa for our stay, friendly staff. My only suggestion is to add a makeup mirror in the room. That would be perfect!
2019 年 8 月入住 3 晚
Thanchanok 于 2019年08月28日 的回复
Thank you so much for your chosen our resort during holiday in Phuket. And glad to know that you enjoy stay with us. Your comment will be share to all associate. We look forward to welcome you again in the near further.

10/10 超赞

CHEUNG，HK

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location with quiet and relax environment and yet very convenient acess to Patong Beach area with walking distance. Nice to have in-villa breakfast and with all complimentary drinks. Will definitely consider to come again.
2019 年 8 月入住 3 晚
Thanchanok 于 2019年08月28日 的回复
Thank you very much for taking the time to share your experience of The Senses after your recent stay with us. We are heart warmed by your excellent review and so pleased that you had a great time with us. Your kind words will be shared among our entire team. Thank you again for choosing The Senses, and we hope to see you again.

6/10 一般

真实旅客

团体旅客
满意：住宿条件和设施，清洁度
Overall the property is OK. Nice private pool and large room. Some issues included aircon not always working, very very poor breakfast with unfriendly staff (which is very unusual for Thailand).
2019 年 8 月入住 2 晚
Thanchanok 于 2019年08月28日 的回复
Thank you very much for taking the time to share your feelings about your stay at The Senses, your comments are very important to us, for reflection, and of course to take action on, in order to always improve our product and service. We are deeply sorry that you were not satisfied with your stay and would like to sincerely apologies for the problems you may have encountered during your stay.

10/10 超赞

Jaehee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
푸켓에서 만족할만한 숙소(거리,가격 모두만족)
환상적인 숙박! 신축빌라라 깨끗했고, 숙소 천장높이도 엄청 높았으며 풀빌라도 만족스러웠음. 물이 좀 따뜻했으면 좋았을 듯ㅋㅋ
2019 年 7 月入住 1 晚
Thanchanok 于 2019年08月28日 的回复
Thank you very much for taking the time to leave us with your great feedback, we are pleased to hear that you enjoyed your holiday with us. We hope to welcoming you again soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a 2 bedroom villas with private pool , it was really nice and clean , also very spacious . Overlooking the busy Patong street and beach . It was beautiful . My kids love the pool and it a reasonably deep enough to swim (for adult) . Overall , really love it and all staffs are helpful and friendly . Will definitely go back .
2019 年 7 月入住 14 晚
Thanchanok 于 2019年08月28日 的回复
Thank you for your great review of The Senses, we are delighted that you spent some time with us during your visit Phuket and had a good time. It was a pleasure having you with us, and we hope to welcoming you back to our paradise in the future.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Was a very nice experience in the pool villa........
2019 年 6 月入住 3 晚
Thanchanok 于 2019年08月28日 的回复
Thank you for sharing your great experience of The Senses after your recent visit to us. We hope there will be opportunities in the future for us to welcome you again.

8/10 还可以

Terence

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Villa Stay
The location is great as there is no need too waste money on tuk tuk/taxi. I booked the villa instead of the normal rooms. Room size, bed & the living space was great. Mini bar will be refilled everyday and its FREE!. There is only 3 disappointing things about the stay. When we entered the room after the hotel staff showed us the living area, we discovered that the ashtray was filled with cigs from the previous occupants. The next thing was there was a lot of ants found crawling around the pool deck area. Unsure whether was there any sweet stuffs that was left over from the previous occupants, however was pleased that on our 3rd day of stay, the hotel staff left a note on our door step and informed us that there will be pest control ppl gg round the area of the hotel. Means at least the management does bother about it. The last thing was the BREAKFAST, which i deem was the most impt thing for all occupants there. Variety was limited. Not a good spread of international n local choices. I personally feel that the hotel should improve on this area. However I was still personally recommend this hotel for couples or family who is looking for a private pool stay. Overall i will rate this place 9/10. If breakfast was good, i will give it a 10/10. Btw I will say the staffs is very polite, courteous and service given is GREAT! credits for that as well.
2019 年 6 月入住 4 晚

8/10 还可以

真实旅客

2019 年 6 月入住 2 晚

10/10 超赞

Sloan，Singapore

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the staff n the villa is the best. Stunning view breakfast is good
2019 年 5 月入住 5 晚

10/10 超赞

真实旅客

2019 年 5 月入住 5 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super freundliches Personal, 24Std überwacht, Taxiservice und Hol + Bringsservice zu den Villen und zur Hauptstraße runter. Selten so nette Menschen kennengelernt wie hier in Patong. Die Zimmerreinigung könnte allerdings besser sein.
2019 年 4 月入住 6 晚

10/10 超赞

Isaiah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay at The Senses
The Senses was great. Great breakfast. The staff was awesome and the rooms were clean and comfortable.
2019 年 4 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the location, service privacy and the staff are all excellent
2019 年 4 月入住 5 晚

10/10 超赞

真实旅客

2019 年 4 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Good stay but terrible check in experience
I stayed in private pool villa for the first night. It was a spectacular villa, spacious, well decorated, good amenities and the mini bar is free. Lighting, air con is controlled by a panel next to my bed. Then I stayed in a pool access room for the other 2 nights. The room was okay, comfy, but constantly some smell of plumb sewage water in the room not sure where is it come from. Just I didn’t bother to change room. I didn’t use the pool much as I went out quite a lot. Such a waste but the view from the pool is great. Check in was terrible - the staff were slow and poorly communicated. I waited almost 30 mins to check in and check out.
2019 年 3 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best resort in Phuket! Great experienced! Great staff!
2019 年 3 月入住 3 晚

10/10 超赞

Samuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellente expérience dans cette villa
Super séjour dans une magnifique villa avec piscine et vue sur la ville et la mer au loin. L'entrée dans la villa a été impressionnante car on a pas l'habitude de ce standing, le personnel très gentil est aux petits soins. Plateau de fruits, coco à boire et minibar gratuits. Petit déjeuner à commander livré en chambre inclus très copieux. On a testé la livraison de repas le soir, c'est très bon et quand on a payé on a eu la bonne surprise d'une réduction. Location de scooter dans l'hôtel au point excursions. Garde bagages. La piscine à débordement de la villa était top sans vis à vis, avec vue sur la ville. Le coin est plutôt calme. On pourrait se dire que c'est cher pour une nuit mais ça les vaut vraiment. Petit bémol sur le ménage qui a été oublié le 2e jour, on a demandé pour qu'un minimum soit fait. Je recommande les villas.
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Villa was at perfect position. Like the cleanliness of the Room as well.
2019 年 2 月入住 2 晚

6/10 一般

Denise

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 12 月入住 5 晚

10/10 超赞

Soria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Magique
Très belle superbe prestation
2019 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 5 晚

8/10 还可以

Kristian

满意：清洁度、住宿条件和设施、客房舒适度
Not complete routines yet.
The Hotels Pool Villas is not totally completed yet. Therefore the routines is not completely in order, as for the delivery of breakfast was late or forgotten. Still when the complete villas system is up and running I expect the stays to be perfect!
2018 年 11 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 3 晚
Thanchanok Pramkull 于 2018年11月1日 的回复
Dear Annonymous, Thank you so much for your rating, we're looking forward to welcome you in the near further.