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关于伊斯蒂尼公寓酒店的点评

2.5 out of 5
伊斯蒂尼公寓酒店
327/2 Moo 10, Soi 10, Pattaya Beach Rd., Pattaya, Chonburi

点评

7.0

还可以

10 分 - 超赞。75 条好评，共有 395 条点评" "
8 分 - 还可以。148 条好评，共有 395 条点评" "
6 分 - 一般。108 条好评，共有 395 条点评" "
4 分 - 很差。40 条好评，共有 395 条点评" "
2 分 - 糟糕。24 条好评，共有 395 条点评" "

7.2/10

清洁度

7.2/10

员工和服务

6.6/10

服务设施

6.4/10

住宿条件和设施

点评

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 4 月入住 1 晚

10/10 超赞

yancheng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Eastiny residence hotel
friendly staff,very covenient,near beach,easily to everywhere,cheap price, lived here several times.
2019 年 4 月入住 2 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am delighted to hear that you have enjoyed your stay with us many times. I am happy to hear that you love our prime location being close to everything such as the famous Pattaya Beach, and Central Festival Shopping Centre and everything in between - all at bargain prices. Thank you very much again for your feedback! It made our day!! Thank you!

6/10 一般

Steven

满意：住宿条件和设施
2019 年 1 月入住 7 晚

8/10 还可以

Tz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 3 晚
AN. 于 2019年01月6日 的回复
Hi, Thank you very much for the ratings you have provided us about your stay at our hotel. The hotel looks forward to welcoming you back at our hotel again in the near future.

10/10 超赞

JIUN HUNG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房間很便宜,且離海灘很進
房間很便宜,且離海灘很進,到哪裡都很方便,雖然房間普通了點,但整體還是很滿意
2018 年 8 月入住 8 晚

8/10 还可以

SZE HONG

满意：员工和服务、住宿条件和设施、客房舒适度
價$公道好，地點方便好，環境清靜好，空調夠涼好，路臺曬衫好，但沐浴室無門！毛巾較不潔！整體給三點ハ分啦
2018 年 6 月入住 3 晚

6/10 一般

Tsz Kit

不满意：员工和服务
交通方便
地點是不錯的，也算乾淨，又有泳池，ok
2018 年 6 月入住 1 晚

4/10 很差

Maggie，Hong Kong

不满意：清洁度、住宿条件和设施、客房舒适度
酒店GPS地點難找. 房間內有大曱甴, 浴室洗臉盆又有曱甴在遊蕩. 在餐廳內曱甴橫行,在食物枱上與我爭奪食物. 2間房間的水壓太低, 出水量如傱飲管中流出. 冷氣不夠涼,比較熱. 酒店整體比較舊, 我不會推薦比任何朋友.
2018 年 5 月入住 2 晚

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
近海灘
地點非常靠近海灘

6/10 一般

Wing Yim

地點一流，价格真平宣，酒店較老，但房問較大。
整體是可以的，酒店較老舊，但房間較寬大，地點是此酒店最大的賣點。當然就是价格真平宜，無話可說啦。

6/10 一般

yancheng

不满意：住宿条件和设施

10/10 超赞

Karman

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
平靚正
乾淨舒適

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Hotel lobby staff is not good
Hotel lobby staff is not good
Ayudh 于 2018年04月28日 的回复
Hi, I would like to apologise that our staff has not treated you right during your stay. I will do all I can to improve on this aspect. Thank you very much for your feedback. Thank you, Ayudh

2/10 糟糕

真实旅客

不满意：客房舒适度，住宿条件和设施
not good
Showering Water is not hot at all. No hair dryer. And it’s so expensive to its quality.
2017 年 12 月入住 1 晚

6/10 一般

Patrick.km.，Hong Kong

Information for tourist
More tourist attraction information at the lobby is better.

6/10 一般

Gary，Li

满意：员工和服务
也是不錯的旅店
大約三分鐘可以行到芭提雅海灘 Between beach road 同second road 的橫街 房間面積大，多活動空間 不是新裝修的，但還是新靜 ，清潔乾淨，有陽台 有泳池好多外國人住，所以住不到對住泳池的房間，今次我住314 ，也是有陽台的，但不開大門沒有空氣對流，有蚊的，冷氣風弱

2/10 糟糕

CHING YUAN

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店位置是唯一的優點
飯店有點舊，設備很簡陋。 飯店樓下有小便利商店，很方便。 入住的房間門口堆積著清潔人員更換後的床單毛巾很討厭。 飯店的位置是唯一的優點

8/10 还可以

Chih-Min

满意：员工和服务，清洁度
會再下次入住
以價格, 地點, 房間, 都是無超所值 櫃台服務態度有一位小姐很棒, 其他都不好 會再下次入住

6/10 一般

Sergey

满意：客房舒适度，清洁度
2019 年 5 月入住 16 晚

8/10 还可以

Darren

满意：清洁度、员工和服务、客房舒适度
2019 年 5 月入住 16 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
La situation de l hotel et la chambre tres grande et l ensoleillément de la piscine le prix et la gentilesse du personelle malgré la vétusté de l hotel
2019 年 4 月入住 19 晚

8/10 还可以

真实旅客

满意：清洁度
室内は清潔に保たれています。テレビが日本のNHK放送を聞けないので、youtubeのみ見ていました。今後は日本の放送が聞けるホテルを探したいと思いました。
2019 年 5 月入住 6 晚

10/10 超赞

真实旅客

满意：员工和服务
2019 年 4 月入住 8 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
2019 年 4 月入住 15 晚

8/10 还可以

Esko

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 7 晚

8/10 还可以

真实旅客

满意：住宿条件和设施
Close to the beach road and convenient location. Also the airconditiong unit was in top shape.
2019 年 4 月入住 14 晚

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, good staff, in a nice soi , rooms nice
2019 年 4 月入住 19 晚

2/10 糟糕

Sérgio

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again !!!!
The worst hotel ever in Pattaya. Dirty, smelly, rotten, rude people, the pool looks like a swamp.
2019 年 4 月入住 6 晚

10/10 超赞

andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel exvellent location
2019 年 4 月入住 2 晚

4/10 很差

真实旅客

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Varasin tämän hotellin koska siinä on uima-allas. Uima-allas oli viikon aikana kuitenkin käytettävissäni vain yhtenä päivänä huoltotöiden takia. Reklamoin asiasta hotellilla ja pyysin hyvitystä. Henkilökuntaa reagoi asiaan ainoastaan pahoittelemalla tilannetta. En saanut sitä mistä maksoin.
2019 年 4 月入住 7 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Die Besten Jahre sind vorbei.
Das Hotel hat die besten Jahre hinter sich. Das Preis Leistungverhältnis ist auch entsprechend. Die Lage finde ich Top. Die Straße ist sehr ruhig.
2019 年 4 月入住 12 晚

6/10 一般

william

满意：清洁度
heureusement près de la plage!!!
hotel vetuste et sommaire
2019 年 4 月入住 2 晚
AN. 于 2019年04月19日 的回复
William. Thank you very much for your feedback. Thank you for your business. I look forward to welcoming you back at our hotel again in the near future. Many thanks!

6/10 一般

ronny

不满意：员工和服务、住宿条件和设施、客房舒适度
Styr unna
De var lite imøtekommende personale
2019 年 4 月入住 1 晚
AN. 于 2019年04月16日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. Thank you very much for your score. My team and I will be working even harder to earn your 10/10.

6/10 一般

toshi，shiga, jp

不满意：员工和服务、服务设施、住宿条件和设施
ホテルがある位置が便利でビ-チに近く、買い物に行くのに便利です
2019 年 3 月入住 3 晚

8/10 还可以

真实旅客

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No have cameras on any level and no bottles of water in rooms... Otherwise all ok...
2019 年 3 月入住 4 晚
AN 于 2019年04月16日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am delighted to hear that your overall experience was memorable. I am sorry that you were not entirely satisfied about your stay. Your feedback is important to us, because it will help us to improve our service delivery to our guests. Thank you very much for your business, and especially for your feedback.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Godt hotel til prisen
Et slidt hotel, men godt til prisen. Pool er ikke for lækker. Dejligt fred og ro, ingen larm. Godt personale. Dårlig wifi på værelset
2019 年 3 月入住 7 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am glad to hear that you enjoyed the overall experience of your stay at our hotel. I am sorry to hear that you were not entirely satisfied. Your feedback matters to us a great deal, because it will help us to improve our service for all our guests. Thank you very much for your business, and especially for your feedback.

6/10 一般

真实旅客

团体旅客
不满意：清洁度
部屋が、かび臭く思いました。
2019 年 3 月入住 2 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for your feedback. Your feedback will help us improve our service in the future.

10/10 超赞

Seunghwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
아주 좋은 호텔입니다.
가격에 비해 숙박하기 좋고 주변에 파타야 비치와 워킹 스트리트, 알카자쇼장, 힐튼 호텔 등 주변에 놀거리, 먹을거리도 많고 썽태우 타고 돌아다니기에도 편리합니다.
2019 年 3 月入住 2 晚
AN. 于 2019年04月17日 的回复
Seunghwan. Thank you very much for taking the time to write to us about your experience during your stay at Eastiny Residence Hotel. I am delighted to hear that you have enjoyed your experience at our hotel. I am happy to hear that your love our prime location being close to everything such as: Central Festival Shopping Centre, Pattaya Beach, Alcazar Cabaret show, and basically everything else! Thank you very much for your feedback. My team and I are looking forward to welcoming you back at our hotel again in the near future.

8/10 还可以

真实旅客

2019 年 2 月入住 11 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for your high score! I am delighted to hear that you have loved your stay. My team and I will work even harder to earn your 5/5 score next time!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 2 月入住 11 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for your high score! I am happy to hear that you have enjoyed your stay at Eastiny Residence Hotel. I look forward to welcoming you back at our hotel again in the near future. Thank you!

6/10 一般

真实旅客

团体旅客
部屋は広いが、カビ臭かったです。
2019 年 3 月入住 1 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am sorry to hear that you were not entirely satisfied with your. I have since passed on your message to our hose keeping team members, so that they can work on it immediately. Thank you very much for your business, and especially for your feedback.

8/10 还可以

Niko

满意：清洁度、住宿条件和设施、客房舒适度
Ihan hyvä hotelli
Huone ihan hyvä. Allas ok, mutta altaalla ei mitään varjoa, eikä allasbaaria. Sijainti hyvä. Hinta/laatu hyvä. Menen jatkossakin tähän hotelliin.
2019 年 3 月入住 7 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience at our hotel. I am delighted to hear that you have thoroughly enjoyed your time with us. Your feedback matters to us a great deal, because it will help us to improve our service. Thank you for your feedback and for your business. My team and I are excited to welcome you back at our hotel again in the near future.

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Im Hotelzimmer unter mir wurde geraucht, obwohl es verboten war. Der Rauch drang über die Entlüftng der Dusche in mein Zimmer. Die Hotelleitung war nicht in der Lage dies abzustellen.
2019 年 2 月入住 26 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your stay. I am sorry to hear that you were not entirely satisfied with your stay. You are totally correct hat smoking is totally prohibited inside guests' bedrooms. However, I must apologise that the behaviour of other guests. I can promise you that the hotel will do our best to monitor and enforce the non-smoking policy of our hotel. I tmust thank you very much for bringing this up to my attention. Thank you for your business. I look forward to welcoming you back at our hotel again in the near future during your next trip to Pattaya.

10/10 超赞

Sergey

满意：员工和服务
неполохой отель в центре
отель в целом неплохой останавливаюсь в нем уже четвертый раз нравится расположение в центре и в тоже время тихое место конечно отелю нужно уже делать косметический ремонт заменить все белье и полотенца на новые на рецепшене есть смены которые тебе улыбаются а есть смены которые за 4 раза тебе не улыбнулись ни разу хотя я всегда с ними здороваюсь
2019 年 2 月入住 12 晚
AN. 于 2019年04月17日 的回复
Sergey. Thank you very much for taking the time to write to us about your experience at our hotel. I am delighted to hear that you have enjoyed your stay at our hotel. My team and I thank you very much for your repeat business. I am sorry that our staff were not responsive to your kindness. I will work on this with them. Thank you very much for your business. I look forward to welcoming you back at our hotel again during your next visit to Pattaya.

6/10 一般

真实旅客

its OK.
just average.
2019 年 3 月入住 2 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I must thank you very much for taking the time to write to us about your experience, because it will help us to improve our service delivery to our guests in the future. Thank you.

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
いーね
どこにもソンテウ使えば行きやすいので、とても場所が良い
2019 年 3 月入住 5 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience of our hotel. I am delighted to hear that you enjoyed your stay. Most importantly, thank you very much for letting us know that you enjoyed the prime location of our hotel where it is close to Pattaya beach, and everything else. Thank you for noting that public transport are easily accessible from the hotel. I thank you very much for your feedback, and especially for your business. I look forward to welcoming you back at our hotel again in the near future.

4/10 很差

真实旅客

与家人出行, 与配偶出行, 团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
Des cheveux partout l’eau qui inonde la salle de bain bref pas cool
2019 年 3 月入住 1 晚
AN. 于 2019年04月17日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am sorry to hear that you are not entirely satisfied with your stay. Your feedback will help improve our services in the future. Thank you !

4/10 很差

真实旅客

满意：清洁度
不满意：员工和服务
Reception very bad girl had a really bad attitude only on day reception night time very good
2019 年 2 月入住 6 晚
AN 于 2019年03月6日 的回复
Hi, I am very sorry to hear about your experience. I will look into this issue right now. Thank you.

6/10 一般

Espen

不满意：住宿条件和设施
Kryp inn
Gammelt og slitt, dårlig aircon, møkkete vann, veldig enkel standard. Badet er greit nok. Veldig nær utelivet.
2019 年 2 月入住 12 晚
AN. 于 2019年03月6日 的回复
Hi, Thank you very much for your feedback. I am very sorry to hear that you were not entirely satisfied with your stay. I will get my team to look into the issues that you have raised immediately. Thank you.

4/10 很差

真实旅客

不满意：住宿条件和设施，员工和服务
Front desk staff were not very friendly a bit arrogant but cleaning staff were very good and easy to talk with
2019 年 2 月入住 7 晚
AN. 于 2019年03月8日 的回复
Hi, Thank you very much for taking the time to write to us about your experience. I am very sorry to hear about that. I will get my team to look into the issues you have raised right now.