This is a beautiful home that provided adequate space and sleeping arrangements for our family reunion. We quickly settled in, only to find that the wifi didn't work, meaning no movies for the planned family movie night, or access to internet for those who needed to finish up work. We could not locate the router to reset the internet, but after reaching out to the property mgr., received a message the following a.m. informing us where to locate the router, accompanied with "Unfortunately the internet in Payson goes down a lot. Sorry." That was the first major hiccup, quickly followed by the fact that the oven did not work. The book of instructions for the property states that the gas oven takes some time to preheat. Another call to the mgr. indicated it could take up to 45 min. After multiple attempts, still nothing. That threw a major kink into feeding our family of 17. We were put in direct contact with the actual owner who was very polite and apologetic. Seems if you know this is an issue however, then make that clear up front in the property description or take the necessary steps to repair/replace. We also reported a leak under the kitchen sink and later found loose boards on a portion of the deck. The game room downstairs is awesome, as is the fire pit. Overall, a good stay, just not quite what we anticipated. The extra fees are a deterrent. Those directly responsible for managing/cleaning this property should be more aware of these things & alert the owners.