Verified
8/10 Good
John
6 Oct 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John
Stayed 7 nights in Sep 2022
Hotel Cristallo
3.0 star property
Relaxation meets adventure at this family-friendly retreat where guests enjoy soothing spa treatments and exhilarating ski access
Choose dates to view prices
Photo gallery for Hotel Cristallo
Hotel Cristallo, in the city center, offers a breakfast buffet and peaceful garden. Guests enjoy ski-in/ski-out access and an on-site spa. Families love the playground and arcade room. Free WiFi keeps everyone connected.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Hot tub
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Double or Twin Room
Double or Twin Room
- Mountain view
- 129 sq ft
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
View all photos for Single Room
Single Room
- Mountain view
- 108 sq ft
- Sleeps 1
- 1 Single Bed
View all photos for Triple Room
Triple Room
- Mountain view
- 194 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
View all photos for Quadruple Room
Quadruple Room
- Mountain view
- 215 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
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About the area
Located in Pejo, Hotel Cristallo is in the city centre. San Michele Castle and Fort Strino are local landmarks, and the area's natural beauty can be seen at Sole Valley and Stelvio National Park. Travelling with kids? Consider Passo di Gavia and Re del Dolce. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Pejo travel guide
1 Via delle Acque Acidule, Pejo, TN, 38024
What's nearby
Sole Valley1 min walk - 0.0 km
Madonna di Campiglio Ski Area40 min drive - 32.3 km- Stelvio National Park1 min walk - 0.0 km
- Terme di Pejo2 min walk - 0.2 km
- Pejo Museum of the Great War17 min walk - 1.5 km
Restaurants
- Rifugio Lo Scoiattolo13 min drive
- Hotel Cevedale4 min drive
- Il Cantuccio1 min walk
- Il Maniero11 min drive
- Ristorante Sant Hubertus1 min walk
About this property
Hotel Cristallo
Family-friendly hotel in the city centre
At Hotel Cristallo, you can look forward to a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski storage. Treat yourself to a massage, a facial or a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
- Free self-parking
- Access to a nearby indoor pool, access to a nearby health club and luggage storage
- Massage treatment rooms, a 24-hour front desk and tour/ticket information
Room features
All 50 rooms feature comforts such as laptop-compatible safes, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
- Bathrooms with showers and bidets
- Flat-screen TVs with satellite channels
- Free infant beds, heating and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Ski shuttle nearby
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 8 AM to 9:30 AM
- A bar/lounge
- A restaurant
Things to do
- Arcade/game room
- Free children's club
- Full-service spa
- Hot tub
- Indoor pool (guest access)
- Playground
- Ski storage
- Ski-in/ski-out access
Family friendly
- Access to nearby indoor pool
- Arcade/game room
- Free children's club
- In-room cot
- Playground
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- Terrace
Full-service spa
- Facials
- Hot tub
- Massage
- Sauna
- Spa treatment rooms
- Steam room
- Turkish bath
Accessibility
- Lift
Room amenities
Bedroom
- Free cot
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with satellite channels
- Pay films
More
- Desk
- Heating (climate-controlled)
- Laptop-compatible safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not allowed in the spa
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Cristallo Pejo
Hotel Cristallo Hotel
Hotel Cristallo Hotel Pejo
Frequently asked questions
Is Hotel Cristallo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cristallo?
Self-parking is free at this property.
What time is check-in at Hotel Cristallo?
Check-in start time: 2 PM; check-in end time: 8 PM.
What time is check-out at Hotel Cristallo?
Checkout is at 10 AM.
Where is Hotel Cristallo located?
Located in the city centre, this Pejo hotel offers ski-in/ski-out access within 1 mile (2 km) of Sole Valley, Stelvio National Park and Terme di Pejo. Pejo Museum of the Great War and Lake Covel are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Cristallo Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
7.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Simone
12 Sept 2022
Liked: Cleanliness
Disliked: Staff & service
Buona struttura
L'hotel è in buona posizione.
Attenzione il servizio spa wellness è a pagamento non specificato da Hotel.com
Simone
Stayed 1 night in Sep 2022
Verified
10/10 Excellent
Verified traveller
21 Jun 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura mi è piaciuta moltissimo soprattutto per il personale molto disponibile e gentile. Bella anche la struttura con camere spaziose e soprattutto pulite e poi vicinissima alle terme. Sono stata davvero bene. Andateci.....ne vale la pena
Verified traveller
Stayed 2 nights in Jun 2019