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关于贝斯特韦斯特朋德尔顿旅馆的点评

2.5 out of 5
贝斯特韦斯特朋德尔顿旅馆
400 Se Nye Ave, Pendleton, OR

点评

8.6

超赞

10 分 - 超赞。507 条好评，共有 969 条点评" "
8 分 - 还可以。303 条好评，共有 969 条点评" "
6 分 - 一般。90 条好评，共有 969 条点评" "
4 分 - 很差。39 条好评，共有 969 条点评" "
2 分 - 糟糕。30 条好评，共有 969 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Don

满意：清洁度、员工和服务、住宿条件和设施
Outstanding quality for an affordable price.
2024 年 5 月入住 1 晚

8/10 还可以

Tomm

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Ok value, gas and food nearby.
2024 年 4 月入住 1 晚
GM 于 2024年05月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Nola

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here on a long road trip. Hotel staff super friendly, rooms are what we expected and they were great with our dog. Would recommend.
2024 年 4 月入住 1 晚
GM 于 2024年05月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 还可以

Teresa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
GM 于 2024年05月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Harvey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable room. Nice breakfast. Toilet not working properly.
2024 年 4 月入住 1 晚
GM 于 2024年05月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Cynara

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Breakfast was good, staff were attentive and kind, room was clean and ready on time
2024 年 4 月入住 1 晚
GM 于 2024年04月15日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 还可以

Mark

2024 年 4 月入住 1 晚
GM 于 2024年05月1日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Sheila

与家人出行
满意：清洁度
It's a noisy places to stay. When the room on the floor above you showers or flushes the toilet, it sounds like the water is running on your head. You can hear every sound from the room above. I'm sure we had young children above us running and jumping. The breakfast was good and the parking for large vehicles is great.
2024 年 3 月入住 1 晚
GM 于 2024年04月15日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Sylvia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Nice room and good breakfast, was disappointed that there was no warnings about the pool being closed.
2024 年 3 月入住 3 晚
GM 于 2024年03月27日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 还可以

Larry，Chehalis

与配偶出行
满意：住宿条件和设施，员工和服务
Despite a confirming e-mail reservation, we had no one reserved in the BW system. What followed was a 45 minute check in process. The front desk clerk was thorough and totally cooperative. Once we got to the room, all was well as it was quiet, clean and comfortable.
2024 年 3 月入住 1 晚
GM 于 2024年03月27日 的回复
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 糟糕

Melissa

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We’ve stayed at this property before and enjoyed our stay. However, this time it was very poor. We arrived at 3:49pm, check in time is 4pm, however our room wasn’t ready, in fact no rooms on the second floor were ready. The front desk young lady had no customer service experience. She didn’t great guests, smile or even say hello to myself or the other guests waiting to check in. Our room wasn’t available until later that evening. Once we were finally able to get into the room, our keys wouldn’t work. Just a bad experience.
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Ernesto，Boise

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was well maintained and clean. Breakfast was great. Our check in and checkout was fast. Hopefully the pool and tub are open next time around. Would definitely stay here again.
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We looked at the reviews and decided based on that. Great location and very nice property and friendly staff. One of the best values for the money.
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 还可以

Sheryl

与家人出行, 带宠物出行
满意：员工和服务
不满意：服务设施
Very friendly staff and happy with the stay overall. Hot tub and pool were both closed. Also had a limited breakfast selection.
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Crissa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Like the location
2024 年 2 月入住 2 晚
GM 于 2024年03月20日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Steve

满意：住宿条件和设施，员工和服务
2024 年 2 月入住 3 晚
GM 于 2024年02月13日 的回复
Dear Steve,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 还可以

James

满意：住宿条件和设施
Clean rooms. Fair price Firm mattresses! 👍
2024 年 1 月入住 1 晚
GM 于 2024年03月6日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Christopher

满意：住宿条件和设施，员工和服务
2024 年 1 月入住 3 晚
GM 于 2024年03月6日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Gregory，Fairbanks

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
GM 于 2024年03月6日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
GM 于 2024年03月6日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

Peggy

带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent service at check in!!! Beautiful property!
2024 年 1 月入住 1 晚
GM 于 2024年03月6日 的回复
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice room. The staff especially the breakfast staff was friendly & kind.
2023 年 12 月入住 1 晚

8/10 还可以

Jennie，University Place

满意：员工和服务，清洁度
2023 年 11 月入住 1 晚

2/10 糟糕

Murray

2023 年 10 月入住 1 晚

10/10 超赞

Jason

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked the fact that there was a lounge area in the middle of my floor's hallway. There was some painting being done on the first floor, but my room was far enough away from it that it didn't really bother me.
2023 年 11 月入住 1 晚
GM 于 2023年11月28日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. Have a great day.

8/10 还可以

Tona

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Whiskey Fest
Three friends and I stayed here for the Whiskey Fest. It was fine, nothing fancy but we only needed a place to sleep. The employees we dealt with were friendly. We would stay again.
2023 年 7 月入住 2 晚
GM 于 2023年11月28日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. Have a great day!

8/10 还可以

Michael

团体旅客
Good place but still under construction. Local tv channels did not work. Great guy behind the desk.
2023 年 11 月入住 1 晚
GM 于 2023年11月28日 的回复
Thank you for staying with us at the Best Western. Hope we see you again.

4/10 很差

John

与配偶出行
不满意：住宿条件和设施，清洁度
Stained carpet. No bedspreads. Very dated decor. Shabby looking.
2023 年 11 月入住 1 晚
GM 于 2023年11月20日 的回复
Thank you for staying with us. We are currently remodeling our hotel rooms to give everyone a great experience. Hope we see you again!

6/10 一般

Sheila

与家人出行
满意：清洁度、员工和服务、服务设施
Stayed here twice. It's noisy when you are on the first floor. People walking around upstairs is loud downstairs and when the room above showers it sounds like the water is coming down your wall.
2023 年 11 月入住 1 晚
GM 于 2023年11月20日 的回复
Thank you for staying with us. We are currently remodeling our hotel but our goal is to give anyone a great experience. Hope we see you again!

8/10 还可以

Timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Our stay was nice. I would recommend in you pet rooms with carpet, thr carpets should be cleaned often. For an individual with allergies it is needed
2023 年 11 月入住 1 晚
GM 于 2023年11月20日 的回复
Thank you for staying with us. We are currently remodeling our pet rooms to give anyone a great experience. hope we see you again!

10/10 超赞

James

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access from the highway. Big room and is clean.
2023 年 11 月入住 1 晚
GM 于 2023年11月3日 的回复
Thank you for staying with us at Best Western Pendleton Inn. Hope we see you again!

8/10 还可以

AMANDA，TUALATIN

带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient location and we were grateful we could bring our dogs there.
2023 年 10 月入住 1 晚
GM 于 2023年11月10日 的回复
Thank you for staying with us at the Pendleton Inn Best Western. I hope we see you again soon. Have a great rest of your day!

10/10 超赞

Jerry

2023 年 10 月入住 1 晚
GM 于 2023年11月20日 的回复
Thank you for staying with us. We are currently remodeling our hotel rooms to give anyone a great experience. Hope we see you again!

10/10 超赞

Brenda

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
GM 于 2023年11月10日 的回复
Thank you for staying with us at the Pendleton Inn Best Western. I hope we see you again soon. Have a great rest of your day!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
GM 于 2023年11月3日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. We enjoyed having you stay with us and we hope to see you again!

8/10 还可以

Tosha

与配偶出行
满意：清洁度、员工和服务、服务设施
Staff is amazing. Room was clean but needs some updating.
2023 年 10 月入住 1 晚
GM 于 2023年11月3日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. We enjoyed having you stay with us and we hope to see you again!

4/10 很差

John

与配偶出行
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
They said I ordered a pet room. I don't have a pet and I don' t like the ideas of non-human animals sharing a space I'm going to sleep in. The lady who waited on me said that since I designated a pet room, she "couldn't" change it to a non-pet room. So I had to sleep with whatever critters that pet had brought with it into my room.
2023 年 10 月入住 1 晚
GM 于 2023年10月16日 的回复
Sorry, about the experience you had with us at Best Western. I hope you give us an opportunity to show improvement from this stay. Have a great day!

10/10 超赞

Annette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable!
Nice hotel, have stayed here before. Clean, quiet, easy to access and services close by. Staff was very friendly.
2023 年 10 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

8/10 还可以

ZHAOSEHNG

与家人出行
满意：员工和服务
Hot tub is not warm and no light
2023 年 9 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

8/10 还可以

Scott

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

8/10 还可以

Terry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

8/10 还可以

Christine，Lynnwood

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Besides the person above us stomping around all night and the carpet needing to be replaced, everything was very good.
2023 年 9 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. I understand you had some loud guest above you and we will personally make sure the next time you stay to fix that issue. We look forward to seeing you again. Have a great day!

6/10 一般

James，Eagle

与家人出行
满意：员工和服务
不满意：服务设施，清洁度
Carpets filthy
2023 年 9 月入住 1 晚
GM 于 2023年09月29日 的回复
Thank you for staying with us here at Best Western. I do apologize for the issues with your room. I hope you can give us another opportunity to improve your experience. Have a great day

10/10 超赞

Celina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic as always!
2023 年 9 月入住 1 晚
GM 于 2023年09月29日 的回复
Thank you for staying with us here at the Best Western Pendleton Inn. We look forward to seeing you again, have a great day

6/10 一般

lawrence

2023 年 9 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

8/10 还可以

stephen

No eating facilities at the motel or nearby
2023 年 9 月入住 1 晚
GM 于 2023年09月25日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. Hope we see you again!

10/10 超赞

Bill

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
GM 于 2023年09月25日 的回复
Thank you for staying with us at the Best Western Pendleton Inn. Hope we see you again!

10/10 超赞

Kyle，Bothell

2023 年 9 月入住 1 晚
GM 于 2023年10月16日 的回复
Thank you so much for staying with us at the Best Western Pendleton Inn. We look forward to seeing you again. Have a great day!

6/10 一般

Jeffree

满意：员工和服务
Travel stop
2023 年 8 月入住 1 晚
GM 于 2023年09月22日 的回复
Thank you for staying with us! Hope we see you again.