"As a loyal long term member of Hotels.com I was quite disappointed when I tried to extend my stay with another night at ME Sitges Terramar. As usual, I did it first on Hotels.com. Your price was Euros 315.00 for my type of room. Luckily, I asked the reception of the hotel how much they charge for one extra night and their price was Euros 258 for the same room. How do you explain this large difference of almost Euros 60??? How much more money did I pay throughout the years using Hotel.com services??? How can I trust Hotels.com with my future bookings???
I am very interested to hear your response.
Dr. Adrian Sibian"