We felt right at home as the room was spacious, clean and comfortable.
The pool was in great condition and the property was well maintained.
The hotel staff was friendly and helpful.
John R
2024 年 5 月入住 2 晚
10/10 超赞
John,Toronto
与配偶出行
2024年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an older facility set in among palm and banana trees. Staff were very welcoming and helpful and the place has a very serene feel. Rooms were large and generous with porches on two sides. Would happily return.
John
2024 年 2 月入住 4 晚
4/10 很差
真实旅客
2024年02月14日
不满意:住宿条件和设施,清洁度
真实旅客
2024 年 2 月入住 1 晚
10/10 超赞
Cynthia
2023年10月9日
满意:清洁度、员工和服务、住宿条件和设施
Muy buen servicio del personal, muy limpio, la gente muy amable
Cynthia
2023 年 9 月入住 2 晚
10/10 超赞
nicola
与配偶出行
2023年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff and very friendly
nicola
2023 年 8 月入住 3 晚
10/10 超赞
jaewon
团体旅客
2023年05月27日
满意:清洁度、员工和服务、住宿条件和设施
위치나 환경이 좋은 숙소. 수영장이나 가든이 무척 잘 관리되어 있고 방도 넓음. 조식은 그럭저럭..
jaewon
2023 年 5 月入住 2 晚
10/10 超赞
Nadeje
团体旅客
2023年03月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Je recommande vivement …
Nous avons séjourné à l hotel pendant Niepy et ce fut vraiment super. Respect des coutumes tout en assurant un service minimum et gratuit de lunch boxes . Merci pour cette attention et aussi au personnel très serviable et très compétent .
J’espère revenir l année prochaine à cet hôtel à l’ambiance familial
Nadeje
2023 年 3 月入住 3 晚
10/10 超赞
Walker
2023年03月13日
Walker
2023 年 3 月入住 1 晚
10/10 超赞
Sharon
2023年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I had stayed here before Covid, and was impressed by the renovations they’ve done. The property grounds are beautiful, the rooms are cozy and comfortable, and the breakfast buffet each morning came with unlimited fresh fruit, pancakes, and Indonesian foods. Will always stay here if in Penida.
Sharon
2023 年 1 月入住 2 晚
4/10 很差
Jim
团体旅客
2022年08月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No reception area to talk to any staff. I left notes in the room to fix things and no repairs or responses from staff during our stay of 3 nights and 4 days.
All of these amenities did not work when we checked in and they were notified and not repaired:
Shower faucets not working and hot and cold not consistent. Temperature of water would not stay on a certain temp. Shower moldy.
House phone in our room never worked, therefore we could not talk or call for help or to fix things.
Television is really old, small screen, and lines and poor reception with only 2 of the 12 channels working tat are listed on the TV card station list in our room. TV constantly flickered and messages on cards yellow constantly moving, weird.
Refrigerator not cold.
Entrance door to room is broken, off plane and would not open all the way as the bottom of the door catches the floor and is hung wrong.
Safe is a joke. Safe is very small and is not affixed to anything and you can lift it and carry it out of the room.It weighs about 2 pounds and i put it on top of the closet as it was unusable.
This was not a value and can not recommend this property until they improve conditions. It =has potential but is poorly managed.